Ethics in the Hospitality and Tourism Industry
Author: Karen Lieberman
Publisher: Educational Institute
Published: 2013-03-27
Total Pages: 0
ISBN-13: 9780133144482
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Ethical Decision Making in the Hospitality Industry
Author: Christine Jaszay
Publisher: Prentice Hall
Published: 2006
Total Pages: 0
ISBN-13: 9780131136809
DOWNLOAD EBOOKWith an integrated case study approach, this book offers a comprehensive and reader-friendly method for future managers to learn how to recognize and analyze ethical dilemmas--giving them a strong foundation for making decisions based on sound ethical principles. Prepares readers to manage others successfully by helping them understand and posses the social skills necessary to ensure successful ethical interaction. Throughout the book, an on-going realistic case study of a fictional establishment presents all the possible ethical situations that may come up in the real world. Addresses the behavioral areas that influence the ability to be ethical such as civility, courtesy, problem-solving, diversity, communication, stress management, delegation, time management, and humility. Presents over 50 situations in segments of the case study for identifying the decision options, stakeholders, and the possible consequences to the stakeholders for the various decision options, and any of the Ethical Principles for Hospitality Managers that might be violated by these decisions. For those in human resource and hospitality management positions.
The Ethics of Tourism
Author: Brent Lovelock
Publisher: Routledge
Published: 2013-06-26
Total Pages: 386
ISBN-13: 1136991247
DOWNLOAD EBOOKThere are increasingly strident calls from many sectors of society for the tourism industry, the world’s largest industry, to adopt a more ethical approach to the way it does business. In particular there has been an emphasis placed on the need for a more ethical approach to the way the tourism industry interacts with consumers, the environment, with indigenous peoples, those in poverty, and those in destinations suffering human rights abuses. This book introduces students to the important topic of tourism ethics and illustrates how ethical principles and theory can be applied to address contemporary tourism industry issues. A critical role of the book is to highlight the ethical challenges in the tourism industry and to situate tourism ethics within wider contemporary discussions of ethics in general. Integrating theory and practice the book analyses a broad range of topical and relevant tourism ethical issues from the urgent ‘big-picture’ problems facing the industry as a whole (e.g. air travel and global warming) to more micro-scale everyday issues that may face individual tourism operators, or indeed, individual tourists. The book applies relevant ethical frameworks to each issue, addressing a range of ethical approaches to provide the reader with a firm grounding of applied ethics, from first principles. International case studies with reflective questions at the end are integrated throughout to provide readers with valuable insight into real world ethical dilemmas, encouraging critical analysis of tourism ethical issues as well as ethically determined decisions. Discussion questions and annotated further reading are included to aid further understanding. The Ethics of Tourism: Critical and Applied Perspectives is essential reading for all Tourism students globally.
Labor in the Tourism and Hospitality Industry
Author: Abdallah M. Elshaer
Publisher: CRC Press
Published: 2019-05-28
Total Pages: 522
ISBN-13: 0429877609
DOWNLOAD EBOOKAn organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations
Justice and Ethics in Tourism
Author: Tazim Jamal
Publisher: Routledge
Published: 2019-01-25
Total Pages: 280
ISBN-13: 1351669710
DOWNLOAD EBOOKThis is the first book to look at justice and ethics in tourism in one volume, bringing theoretical perspectives into conversation with tourism, development and the environment. The book explores some key ethical perspectives and approaches to justice, including building capabilities, distributive justice, recognition, representation, and democracy. Human rights, integral in the context of tourism, are discussed throughout. Space is also given to structurally embedded injustices (including those related to historical racism and colonialism), responsibility toward justice, justice within and beyond borders, and justice in the context of sustainability, governance, policy, and planning. A variety of international case studies contributed by researchers and experts from around the globe illustrate these concepts and facilitate understanding and practical application. Comprehensive and accessible, this is essential reading for students and researchers in tourism studies and will be of interest to students of geography, development studies, business and hospitality management, cultural studies, anthropology, sociology, urban planning, heritage conservation, international relations and environmental studies. The range of insights offered make this valuable reading for planners, policymakers, business managers and civil society organizations as well.
Tourism Ethics
Author: David A. Fennell
Publisher: Channel View Publications
Published: 2006-01-11
Total Pages: 430
ISBN-13: 1845412745
DOWNLOAD EBOOKTourism Ethics applies moral concepts and issues to some of the most vexing tourism dilemmas of the day, through foundational research from many disciplines including biology, psychology, anthropology, geography and philosophy. Areas of emphasis include sex tourism, all-inclusives, ecotourism, justice, rights, deontology and teleology.
Corporate Social Responsibility in the Hospitality and Tourism Industry
Author: Guliani, Lipika Kaur
Publisher: IGI Global
Published: 2016-03-04
Total Pages: 383
ISBN-13: 1466699035
DOWNLOAD EBOOKIncreased tourism benefits local economies by creating more revenue and employment options as interest in the location grows. However, as the hospitality and travel industry continues to grow and adapt, it becomes imperative that they implement socially responsible procedures. Corporate Social Responsibility in the Hospitality and Tourism Industry discusses issues and challenges faced by organizations implementing responsible business practices within the travel, hotel, leisure and hospitality industries. Featuring best practices and theoretical concepts on the support of local economies, ethical sourcing of native goods, and sustainability procedures, this publication is a vital source for policy makers, academicians, researchers, students, technology developers, and government officials interested in emergent ethical and moral practices within the travel industry.
Case Based Research in Tourism, Travel, Hospitality and Events
Author: Marianna Sigala
Publisher: Springer Nature
Published: 2022-01-05
Total Pages: 503
ISBN-13: 9811646716
DOWNLOAD EBOOKThis book consolidates international, contemporary and topical case study based research in tourism, travel, hospitality and events. Case studies can make learning more attractive and interesting as well as enable students to understand the theory better and develop their analytical and problem-solving skills. Using industry as an open living lab, case study based research infuses scholars into real-world industry challenges and inspires them to theorise and advance our knowledge frontiers. The book includes international case studies that can help tourism scholars build and advance (new) theories and enrich their educational practices. Case studies are accompanied with a teaching note guiding scholars to integrate case studies into instruction. Dr Kirsten Holmes, Chair, Council for Australasian Tourism and Hospitality Education (CAUTHE) There is a vital need for contemporary and well-structured case studies for use in tourism teaching. By including case studies from Australasia and key destination regions in Asia, Europe, and the Caribbean, the book is helpful for tertiary teachers globally. Professor Xander Lub, President, EuroCHRIE The book inspires educators and students. The cases provide context to students’ learning and demonstrate the richness and variation of the industry. The book also clearly demonstrates how research can inform our teaching. Professor Brian King, Chair, THE-ICE Assessment Panel The book includes cases under five themes: experiences, operations, technologies, strategy and marketing, and destinations. The book provides subject lecturers with a structure to guide students of applying theory into practice. Dr Paul Whitelaw, Academic Director, Southern Cross University This book marks a significant contribution to hospitality, tourism and events pedagogy at undergraduate and postgraduate level. At a time when the industry is demanding that our graduates have a strong grasp of “real world issues”, the case study approach provides an accessible, meaningful and relatable means by which students can engage in real world issues.
Managing Ethical Consumption in Tourism
Author: Clare Weeden
Publisher: Routledge
Published: 2017-05-24
Total Pages: 260
ISBN-13: 9781138082069
DOWNLOAD EBOOKNeither the tourism industry nor the tourist has responded convincingly to calls for more responsibility in tourism. Ethical consumption places pressure on travellers to manage a large number of decisions at a time when hedonic motivations threaten to override other priorities. Unsurprisingly, tensions occur and compromises are made. This book offers new insight into the motivations that influence tourists and their decision-making. It explores how consumers navigate the responsible tourism market place and provide a rich understanding of the challenges facing those seeking to encourage travellers to become responsible. Not only will the book provide an improved interpretation of the complexity of ethical consumption in tourism, but it will also offer a variety of stakeholders a deeper understanding of: the key challenges facing stakeholders in the production and consumption of responsible tourism how ethical consumers can be influenced to consume ethically the gaps in consumer knowledge and how to broaden the appeal for individuals to make more informed ethical decisions how tour operators can respond to this emerging market by innovative product development how to design informative marketing communications to encourage a greater uptake for responsible holidays how destinations can tailor their products to the ethical consumer market how destination communities and management organisations can target responsible tourists through the provision of sustainable alternatives to mass-market holiday products. Written by leading academics from all over the world, this timely and important volume will be valuable reading for ubdergraduate and postgraduate students, researchers and academics interested in Tourism Ethics, Ethical Consumption and the global issue of Sustainability.
Codes of Ethics in Tourism
Author: David A. Fennell
Publisher: Channel View Publications
Published: 2007-05-16
Total Pages: 195
ISBN-13: 184541361X
DOWNLOAD EBOOKWith ethics fast becoming a mainstay in tourism studies and the tourism industry in general, this volume provides a timely and intensive look at the theory and practice of codes of ethics in tourism. While the book includes a broad overview of what has been done to date in tourism studies in the area of code development and implementation, it ranges much more widely to incorporate theoretical work from outside the tourism field. This interdisciplinary approach serves two essential purposes. First, it furnishes the study of tourism codes of ethics with a theoretical foundation, which up to the present has been lacking. Second, it affords tourism scholars the opportunity to investigate codes in tourism from a multiplicity of perspectives, with direct relevance to the industry at many levels.
