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Author: Kenneth L. Murrell
Publisher: McGraw-Hill Companies
Published: 2000
Total Pages: 204
ISBN-13: 9780071356169
DOWNLOAD EBOOKResponsibility helps employees feel valuable, and this book aims to show managers how to create an atmosphere of responsibility, benefiting both employees and managers. It explains what empowerment means, why performance improves through empowerment and when to increase responsibility to employees.
Author: Daniel Bloom
Publisher: CRC Press
Published: 2020-06-09
Total Pages: 125
ISBN-13: 0429683588
DOWNLOAD EBOOKOne of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment – Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.
Author: Duke Okes
Publisher:
Published: 2001
Total Pages: 520
ISBN-13:
DOWNLOAD EBOOKDesigned as a study aid for those preparing to take the Certified Quality Manager Examination administered by the American Society for Quality (ASQ), this book provides a thorough understanding of the principles, terms and concepts of quality management. The new second edition contains practical examples from many different industries and organizations, including manufacturing, health care, government, education and the service industries.
Author: Ron Lovett
Publisher:
Published: 2018-04-20
Total Pages: 168
ISBN-13: 9781599328447
DOWNLOAD EBOOKTurn Frontline Staff Into Passionate StakeholdersRon Lovett went from breaking up brawls at nightclubs to providing personalprotection to some of the world's biggest A-List Celebrities--a fifteen-yearroller-coaster ride of managing against the grain in uncharted territory.In Outrageous Empowerment, Ron Lovett shares how he transformed hisone-employee business in Halifax, Nova Scotia, into a leading nationalsecurity company with over fifteen hundred frontline staff. Ron will reveal thetechniques he used to turn disgruntled employees into passionate stakeholderswho carried out the company's visions.All large companies talk about employee alignment through culture andpurpose. Ron will show you how with simple, scalable systems and processeswhich ensure that an enterprise's productivity matches its mission andempowers its staff to execute.
Author: United States. Congress. Joint Economic Committee
Publisher:
Published: 2014
Total Pages: 62
ISBN-13:
DOWNLOAD EBOOKAuthor: Gallup
Publisher: Simon and Schuster
Published: 2014-12-02
Total Pages: 256
ISBN-13: 1595620478
DOWNLOAD EBOOKBased on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.
Author: Edward Woods
Publisher:
Published: 2019-12-30
Total Pages: 0
ISBN-13: 9781792409912
DOWNLOAD EBOOKAuthor: Jane Nelsen
Publisher:
Published: 2019-07
Total Pages: 54
ISBN-13: 9780982121054
DOWNLOAD EBOOKAs Alfred Adler and Rudolf Dreikurs taught, behavior is goal directed, and people constantly seek to improve themselves and their situations. Because more information and research is now available, we can understand what truly motivates people and keeps them engaged. It is called "encouragement". Research has now proven, over and over, that encouragement is the best way to motivate behavior change so that everyone maintains dignity and respect. In these tool cards you will learn what encouragement looks like and how to apply the principles in the workplace.
Author: Annette Fitzsimons
Publisher: Learning Matters
Published: 2011-09-20
Total Pages: 202
ISBN-13: 1844457826
DOWNLOAD EBOOKIn today′s society, many young people feel marginalised and unable to find their own voice. It is vital therefore that youth workers are able to work with them to tackle this in a meaningful way. Drawing on the real experiences and difficulties faced by youth workers, this book will help those who want to work with young people in an empowering way. The concepts of empowerment and participation are explained, explored and critically analysed, along with the key notion of resilience. This is backed up by activities and case studies which help to bring together the theory and the practice.
Author: Russell T. Westcott
Publisher: Quality Press
Published: 2013-10-07
Total Pages: 513
ISBN-13: 0873898613
DOWNLOAD EBOOKThis handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQs Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results Benefits associated with the application of key concepts and quality management principles Best practices describing recognized approaches for good quality management Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.
