Employment Relations in the Hospitality and Tourism Industries

Employment Relations in the Hospitality and Tourism Industries

Author: Rosemary Lucas

Publisher: Psychology Press

Published: 2004

Total Pages: 332

ISBN-13: 9780415297110

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This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Routledge

Published: 2007-02-19

Total Pages: 321

ISBN-13: 1136397175

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An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs


Human Resources and Tourism

Human Resources and Tourism

Author: Darren Lee-Ross

Publisher: Channel View Publications

Published: 2010

Total Pages: 298

ISBN-13: 1845411390

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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Elsevier

Published: 2007

Total Pages: 321

ISBN-13: 0750665726

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Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.


Employment Relations in the Hospitality and Tourism Industries

Employment Relations in the Hospitality and Tourism Industries

Author: Rosemary Lucas

Publisher: Routledge

Published: 2004-01-22

Total Pages: 332

ISBN-13: 1134432984

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Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and


Decent Work

Decent Work

Author: Fiona Christie

Publisher: Emerald Group Publishing

Published: 2021-09-29

Total Pages: 140

ISBN-13: 1801175888

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Addressing changes to today’s work and employment relationships, this volume offers suggestions for how public and private sector policy and practice can support the realisation of Decent Work, while exploring urgent and practical possibilities to secure fair and decent working lives for all.


Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry

Author: Michael John Boella

Publisher: Routledge

Published: 2013

Total Pages: 354

ISBN-13: 0415632536

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This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.


Employment Relations in the Hospitality and Tourism Industries

Employment Relations in the Hospitality and Tourism Industries

Author: Rosemary Lucas

Publisher: Psychology Press

Published: 2004-01

Total Pages: 306

ISBN-13: 9780415297127

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Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and the implication of gender at work, into the discussion. It also explores issues of continuity and change in a specific service sector, examining the industry by workplace size and sub-sector. This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in employment protection law in different areas of the hospitality industry. This book is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management. It is illustrated with numerous case studies, and includes material from fifty countries, across all continents, ensuring a fully international view is presented.


Managing Relationships at Work

Managing Relationships at Work

Author: Institute of Leadership & Management

Publisher: Routledge

Published: 2007-06-01

Total Pages: 126

ISBN-13: 1136382259

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With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.