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Author: Neal M. Ashkanasy
Publisher: Emerald Group Publishing
Published: 2019-08-26
Total Pages: 288
ISBN-13: 183867201X
DOWNLOAD EBOOKThis volume of Research on Emotion in Organizations contributes to the ongoing research on emotions within organizational leadership through a three-level analysis focusing on: leadership and individual team members; leadership and its effects on the team construct; and, leadership in the overall context of organizations and culture.
Author: Gerben A. van Kleef
Publisher: Cambridge University Press
Published: 2016-04-21
Total Pages: 329
ISBN-13: 1107048249
DOWNLOAD EBOOKEmotional expressions are omnipresent, but how do they influence us? This book highlights the pervasive interpersonal effects of emotions.
Author: Cary Cherniss
Publisher: Oxford University Press, USA
Published: 2020
Total Pages: 225
ISBN-13: 0190698942
DOWNLOAD EBOOK"Tom was a young engineer employed at one of the country's largest steel companies. He had been an outstanding individual performer, and now he was a new manager, leading a team responsible for producing steel for a major automobile company. After just one week on the job, Tom and his team met with over 20 engineers from that other company. It was a rude awakening. I sat in a room with maybe 20 or 25 of their engineers for the annual quality evaluation of suppliers. And I learned for the first time that we were in the bottom of the bottom quartile as a supplier. We had lousy quality, we had lousy invoicing, we had lousy on-time delivery. And this was my first general manager role! I had grown up as an engineer. And how did Tom respond to this unexpected shock? I had a holy shit moment! I had been in the job literally a week. So part of it was, 'Oh my God, what the hell am I going to do?' Also I thought about how my guys had been in the business for a while, and I thought, 'What the hell have you been doing?' And I was thinking, 'I'm going to clean house!' But then... I've learned that you just can't react viscerally every time something comes up because it just scares people away. So Tom listened attentively as the engineers from the auto company presented their litany of complaints. When they finally finished, he stood up and said, "I wouldn't blame you if you fired us as a supplier. But if you give us a chance to fix these problems, I guarantee you that that we will not have this kind of meeting next year." When Tom met with his team the next morning to discuss the situation, he started by just listening to them. They went on for some time complaining about how the company and their previous boss had made it impossible for them to provide good products and service. Rather than disagree with them or join in pointing fingers at others, Tom listened. "I didn't think about it at the time, but that first couple of hours was very cathartic for them. My focus was not on beating anyone up but rather, what can we do to fix this?" The team responded positively to Tom's approach. The next year when they met, the auto company told Tom that they "never saw any business turn around that quickly in one year." As a result, they began giving Tom's company more business, and Tom went on to a distinguished career, eventually becoming one of his company's top executives"--
Author: Craig Groeschel
Publisher: Zondervan
Published: 2017-10-03
Total Pages: 384
ISBN-13: 0310343240
DOWNLOAD EBOOKBestselling author Craig Groeschel offers 365 practical devotions to help you develop a daily connection with Jesus and experience his life-shaping power. Power--God's power. You've got to have it to stand strong in these times and become who God says you are. And the good news is you have full access to it through Jesus. Daily Power will help you develop a consistent, daily pursuit of Jesus that releases his power in your life. These 365 brief devotions by pastor and New York Times bestselling author Craig Groeschel deliver what no instant energy drink can: strength and insight for the here-and-now of your life, your marriage, your workplace, family matters, temptations, hopes and dreams, possibilities and decisions. Groeschel shares wisdom from personal experience as a spouse, parent, son, and pastor that can help you write your own life story the way you'd like it to read. Each devotion includes a Scripture quote, a short reading, and a simple prayer to connect you with God. You'll get honest talk, simply told stories your heart will own, and truth wrapped in a grin. "You know how we grow? We practice daily," Groeschel writes. Daily Power is here to guide and inspire you on your journey.
Author: Junjun Chen
Publisher:
Published: 2021
Total Pages: 232
ISBN-13: 9780429353581
DOWNLOAD EBOOK"Emotions are at the core of the educational enterprise but their role is mostly left unexamined. This book explores the role of emotions across students, teachers, and school leaders. It showcases current theoretical and empirical research on emotions in educational settings conducted in the Asian context. The book consists of three parts, namely, emotions in learning, emotions in teaching, and emotions in leadership. These chapters cover different levels from students (e.g., school, university), to teachers (e.g., pre-service, in-service), and to school leaders (e.g., middle-level teachers, principals). Samples are recruited from a wide range of Asian contexts (e.g., Hong Kong SAR, Macau SAR, Mainland China, Singapore, and the Philippines). Collectively, the authors use a variety of methods ranging from quantitative to qualitative approaches and demonstrate innovative theoretical work that pushes the boundaries of emotions research forward"--
Author: Daniel Goleman
Publisher: Harvard Business Press
Published: 2019-07-16
Total Pages: 99
ISBN-13: 1633697347
DOWNLOAD EBOOKBecome a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles. In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader," Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results," Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.
Author: Daniel Goleman
Publisher:
Published: 2011
Total Pages: 113
ISBN-13:
DOWNLOAD EBOOKAuthor: Rick Ginsberg
Publisher: Bloomsbury Publishing USA
Published: 2007-07-30
Total Pages: 161
ISBN-13: 0313082480
DOWNLOAD EBOOKDespite the ubiquitous nature of emotions as part of the human psyche, the emotional side of leadership is largely ignored in formal and informal training of managers, often resulting in miscommunication and contributing to stress in the workplace. Though concepts such as emotional intelligence have entered the mainstream, they are often marginalized in managerial practice. This book argues that without acknowledging the powerful influence of emotions—your own as well as others'—managers are doomed to fail in their interactions with employees, peers, and bosses, and ultimately in their ability to manage and lead effectively. Ginsberg and Davies draw from primary research, including interviews with managers in a variety of settings, to introduce readers to the emotional side of leadership and demonstrate its positive effects on individual and organizational performance. They present practical tools for honing emotional navigation skills and applying them toward decision making, problem solving, communication, feedback, and performance improvement. Any management decision that involves people (in other words, any management decision) has an emotional component. Given the ubiquitous nature of emotions as part of the human psyche, one would expect leaders and managers to be well-trained and equipped to deal with emotions in the workplace. On the contrary, the emotional side of being a leader is largely ignored in formal and informal training programs, often resulting in miscommunication between managers and their employees, and contributing to workplace stress. Though concepts such as emotional intelligence have entered the mainstream, systematic development of skills in managing emotions in the workplace have yet to emerge, and are often relegated to the touchy-feely end of the spectrum. This book argues that without acknowledging the powerful influence of emotions—their own as well as others'—managers are doomed to fail in their interactions with employees, peers, and bosses, and ultimately in their ability to manage and lead effectively. Ginsberg and Davies draw from primary research, including interviews with managers in a variety of settings, to introduce readers to the emotional side of leadership and demonstrate its positive effects on individual and organizational performance. They present practical tools for honing emotional navigation skills and applying them toward decision making, problem solving, communication, feedback, and performance improvement.
Author: Harvard Business Review
Publisher: Harvard Business Review Press
Published: 2015-04-07
Total Pages: 177
ISBN-13: 1633690202
DOWNLOAD EBOOKIn his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills—and your professional success. This book will inspire you to: Monitor and channel your moods and emotions Make smart, empathetic people decisions Manage conflict and regulate emotions within your team React to tough situations with resilience Better understand your strengths, weaknesses, needs, values, and goals Develop emotional agility This collection of articles includes: “What Makes a Leader” by Daniel Goleman, “Primal Leadership: The Hidden Driver of Great Performance” by Daniel Goleman, Richard Boyatzis, and Annie McKee, “Why It’s So Hard to Be Fair” by Joel Brockner, “Why Good Leaders Make Bad Decisions” by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein, “Building the Emotional Intelligence of Groups” by Vanessa Urch Druskat and Steve B. Wolff, “The Price of Incivility: Lack of Respect Hurts Morale—and the Bottom Line” by Christine Porath and Christine Pearson, “How Resilience Works” by Diane Coutu, “Emotional Agility: How Effective Leaders Manage Their Negative Thoughts and Feelings” by Susan David and Christina Congleton, “Fear of Feedback” by Jay M. Jackman and Myra H. Strober, and “The Young and the Clueless” by Kerry A. Bunker, Kathy E. Kram, and Sharon Ting.
Author: Colleen Stanley
Publisher: HarperCollins Leadership
Published: 2020-06-16
Total Pages: 256
ISBN-13: 1400217733
DOWNLOAD EBOOKThe best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
