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Author: Ema Cristina Gutiérrez Enríquez
Publisher: Lulu.com
Published: 2013-02-21
Total Pages: 167
ISBN-13: 1435763378
DOWNLOAD EBOOKEl texto apoya a las materias de licenciatura y maestría en el área del comportamiento organizacional
Author: Ivan Nyklíček
Publisher: Springer Science & Business Media
Published: 2007-10-23
Total Pages: 252
ISBN-13: 0387299866
DOWNLOAD EBOOKAn increasing number of studies have been conducted on the role of expression and regulation of emotion in health. Emotion Regulation addresses the question of these studies from diverse angles while encompassing conceptual, developmental, and clinical issues. Central concepts discussed in this volume that are related to health include: coping styles and aggression, alexithymia, emotional intelligence, emotional expression and depression, emotional expression and anxiety disorders, in addition to the emotional competence in children. The book is unique in describing up-to-date theories and empirical research in the area of emotional expression and health.
Author: Nora Femenia
Publisher: Nova Publishers
Published: 1996
Total Pages: 264
ISBN-13: 9781560721963
DOWNLOAD EBOOKAs the 21st century dawns, the world is experiencing a firestorm of local and regional wars. But these wars are significantly different from other such wars during the past hundred years. The two major differences are the current advanced state of weaponry and the presence of big media simultaneously constructing different and contradicting realities. National identity mobilization is the driving force behind these disputes which UN seems unable to resolve. The Falklands-Malvinas War between Argentina and the United Kingdom is particularly instructive for understanding of regional and local wars. The participants were from different continents, cultures, military strengths and possessed vastly different basic assumptions. The author examines this war as a case study crucial to a clearer understanding of national self-images; mobilization of national identity, and aggressive decision-making. -- Amazon.com.
Author: Nora Noemí Cervelo
Publisher: Lulu.com
Published: 2011-11-18
Total Pages: 176
ISBN-13: 1105260135
DOWNLOAD EBOOKEste es un libro que no se lee por índice o por capítulos o con alguna guía especifica; esta obra posee la insólita capacidad de establecer un nexo contigo, con tus conflictos, "simpatiza" con ellos y desde una empatía vibracional, te aclara, tal como podría hacerlo un amigo. La actitud emocional, espiritual y mental encausada en un cambio, es LA CLAVE. DinAr, Dinámica Armónica; es una técnica principalmente dedicada a los que desean un cambio armónico profundo. Quien tome este libro entre sus manos, sabrá encontrar un verdadero cambio positivo que lo acompañe el resto del camino. "Cuando un libro te interpreta, es señal de que se trata de un buen libro"
Author: Chris Argyris
Publisher: OUP Oxford
Published: 2010-04-29
Total Pages: 224
ISBN-13: 0191615129
DOWNLOAD EBOOKAnyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly. At the same time, the same arguments often burst out again and again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, when people are asked if things will ever change, they throw up their hands in despair. They feel like victims trapped in an asylum. And people often are trapped. But they are not trapped by some oppressive regime or organizational structure that has been imposed on them. They are not victims. In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior. Researchers and practitioners have often reflected on these things, but there is a puzzle. On the one hand, there is substantial agreement that these traps are counterproductive to effective performance. On the other hand, there is almost no focus on how organizational traps can be prevented or reduced. This book argues that whatever theory is used to describe and understand such organizational traps should be used to design and implement interventions that reduce and prevent them. Argyris is one of the world's leading management scholars whose work has consistently shed light on orgainzational problems. This book is essential reading for MBAs, managers, and consultants.
Author: Alicia Grandey
Publisher: Routledge
Published: 2013-05-07
Total Pages: 340
ISBN-13: 1136232583
DOWNLOAD EBOOKThis book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.
Author: Jara Pascual
Publisher: Walter de Gruyter GmbH & Co KG
Published: 2021-08-02
Total Pages: 295
ISBN-13: 3110665565
DOWNLOAD EBOOKInnovation and Collaboration in the Digital Era provides a holistic approach to collaborative innovation, innovation management and innovation leadership. It is full of practical advice and includes 34 interviews with high-level politicians, innovation industry leaders, academics and entrepreneurs discussing the reality of innovation and how to create change for a positive impact. Many quotes are included from researchers and practitioners in the innovation field who have participated as guests in the author’s podcast “Business of Collaboration” or in interviews with the Collabwith Magazine which she produces. This is a powerful book full of practical frameworks and one-page canvases which act as reminders of the value of making needs and expectations explicit. The author provides frameworks and tools that can be used to support collaboration journeys across different sectors and organizations. She also offers clarity to the reader for their innovation journey and brings a new perspective on how to innovate and understand innovation. Jara Pascual focuses on the importance of managing emotions and feelings of frustration which can be very common during a collaborative innovation process. She explores the interaction between Emotional Intelligence and business and shows how to remove and manage frustration and how to produce a positive outcome. Innovation and Collaboration in the Digital Era will empower the reader to take action and show how to change your conversation about innovation and collaboration. “Jara Pascual, with colleague Celia Avila-Rauch, has been able to distill and apply the ability model of emotional intelligence to the art and science of innovation and innovation leadership. In our work we note that feelings are not always facts but that emotions as a form of data. More than that, emotions can assist or facilitate with decision making, creativity and innovation rather than getting in the way, but only if leaders are “smart” about emotions and develop and deploy their emotional intelligence skills.” Dr David R Caruso, Emotional Intelligence Skills Group, Founder Yale Center for Emotional Intelligence, Research Affiliate
Author: C.R. Snyder
Publisher: Simon and Schuster
Published: 2010-05-11
Total Pages: 453
ISBN-13: 1439118779
DOWNLOAD EBOOKWhy do some people lead positive, hope-filled lives, while others wallow in pessimism? In The Psychology of Hope, a professor of psychology reveals the specific character traits that produce highly hopeful individuals. He offers a test to measure one's level of optimism and gives specific advice on how to become a more hopeful person.
Author: Wilfred J. Zerbe
Publisher: Emerald Group Publishing
Published: 2008-06-16
Total Pages: 365
ISBN-13: 1846639417
DOWNLOAD EBOOKThe rapidly growing recognition of the importance of emotion in understanding all aspects of organizational life is facilitating the development of focused areas of scholarship. This volume includes articles, which represent a selection of the papers presented at the sixth International Conference on Emotions and Organizational Life.
Author: Ramón Horacio Galarza
Publisher: Editorial Autores de Argentina
Published: 2022-08-04
Total Pages: 671
ISBN-13: 9878729079
DOWNLOAD EBOOKGestión organizacional humanizada, le proporcionará pautas para asegurar la humanización interna dentro de las organizaciones. Integrando en la teoría de la gestión la teoría de la humanización, las estrategias presentadas en el texto se adaptan a las organizaciones de servicios humanos en general y a los problemas de relación entre el empleador y el empleado, proponiendo la empatía como solución a los conflictos internos. En el texto primero hablamos sobre historia, sindicatos amarillos y la afectación de la guerra de Ucrania a las organizaciones. Luego, cultura justa hasta una propuesta de modelo de excelencia para las organizaciones, finalizando con la empatía como propuesta del liderazgo del futuro. METAS DE APRENDIZAJE Al completar este libro, los lectores podrán: •Identificar problemas en el funcionamiento organizacional. •Reconocer LA NECESIDAD DE GENERAR LÍDERES EMPÁTICOS Y HUMANIZADOS para que las organizaciones se encaminen hacia la excelencia. •Comprender lo que es la UNIDAD FUNCIONAL DE LAS ORGANIZACIONES. ------------- Humanized organizational management, will provide guidelines to ensure internal humanization within organizations. Integrating the theory of humanization into the management theory, the strategies presented in the text are adapted to human service organizations in general and to the relationship problems between employer and employee, proposing empathy as a solution to internal conflicts. The text first talks about history, yellow unions and the effects of the war in Ukraine on organizations. Then, fair culture to a proposal of a model of excellence for organizations, ending with empathy as a proposal for the leadership of the future. LEARNING GOALS Upon completion of this book, readers will be able to: •Identify problems in organizational functioning. •Recognize THE NEED TO GENERATE EMPATHIC AND HUMANIZED leaders so that organizations move towards excellence. •Understand what employees IS THE FUNCTIONAL UNIT OF ORGANIZATIONS. Idiomas: ESPAÑOL, INGLES, PORTUGUES, ITALIANO, ALEMAN
