Embedding Culture and Quality for High Performing Organizations
Embedding Culture and Quality for High Performing Organizations

Author: Norhayati Zakaria

Publisher: CRC Press

Published: 2019-12-06

Total Pages: 134

ISBN-13: 1351055046

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Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Re-thinking Adult Education Research. Beyond the Pandemic
Re-thinking Adult Education Research. Beyond the Pandemic

Author: Vanna Boffo

Publisher: Firenze University Press

Published: 2023-08-04

Total Pages: 286

ISBN-13:

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This work is the result of the European INTALL Project, International and Comparative Studies for Students and Practitioners in Adult Education and Lifelong Learning (2018-2021). From early September 2018 to the end of August 2021, this project allowed us to build knowhow about some specific issues of adult education. The latest meeting of the INTALL project partners led to a conference about the role of Adult Education Research, during and after Covid-19, and the importance of re-thinking Lifelong and Lifewide Learning for the future. Based on four sections, Innovation and Future Competences in Adult Education Research, Professionalisation in Adult Education, Sustainability, Inclusion and Wellbeing: Topics for Adult Society and Smart Cities and Learning and Teaching in Higher Education in Post-Pandemic Time: A Digital Transformation, the volume represents an opportunity to foster a debate on key issues in the field of Adult Learning and Education across Europe.

Enhancing Organizational Performance
Enhancing Organizational Performance

Author: National Research Council

Publisher: National Academies Press

Published: 1997-04-02

Total Pages: 298

ISBN-13: 0309175828

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Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.

The High Performance Organization
The High Performance Organization

Author: Linda Holbeche

Publisher: Routledge

Published: 2005

Total Pages: 462

ISBN-13: 0750656204

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This practical text consists of a blend of theory, research evidence and case studies. The focus is on providing information to people engaged in leading organizational change efforts as an executive, line manager, HR practitioner or change agent.

Quality Management Principles and Policies in Higher Education
Quality Management Principles and Policies in Higher Education

Author: Baporikar, Neeta

Publisher: IGI Global

Published: 2019-08-02

Total Pages: 379

ISBN-13: 1799810194

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One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.

Airport Leadership Development Program
Airport Leadership Development Program

Author: Seth B. Young

Publisher:

Published: 2013

Total Pages: 329

ISBN-13: 030925907X

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"TRB's Airport Cooperative Research Program (ACRP) Report 75: Airport Leadership Development Program is designed to assist existing and future airport leaders to assess, obtain, and refine airport-industry leadership skills. The program includes forms for a full 360-degree individual assessment of core leadership traits. A complete facilitator guide with Microsoft PowerPoint presentations and participant workbooks and materials are also included on the CD-ROM that accompanies the print version of the report. The CD-ROM is also available for download from TRB's website as an ISO image. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided below."--Publication info.

The Guide to Achieving STEEEPTM Health Care
The Guide to Achieving STEEEPTM Health Care

Author: David J. Ballard, MD, PhD.

Publisher: CRC Press

Published: 2014-11-13

Total Pages: 184

ISBN-13: 1482236818

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Achieving health care that is safe, timely, effective, efficient, equitable, and patient-centered (STEEEP) is not an endpoint, but a journey. This journey requires a commitment to quality improvement (QI) from the highest levels of leadership combined with the interdependent development of several key components of health care delivery: administration and governance, clinical leadership, quality programs and expertise, data analytics, and accreditation. As each organization travels along its journey, these components must evolve at a common pace. With each component of a given phase of the quality journey firmly developed, the organization can expect to advance to the next phase knowing that the requisite factors are aligned. Winner of a 2015 Shingo Research and Professional Publication Award Baylor Scott & White Health (BSWH) has formalized its commitment to quality with the adoption of the STEEEP framework supporting the Institute of Medicine's call for health care that is safe, timely, effective, efficient, equitable, and patient centered. This Shingo Prize-winning guide book is a companion to BSWH's recent book Achieving STEEEP Health Care. It presents practical approaches and tools, including sample workflows, forms, charters, and checklists, that health care delivery organizations can use to organize, lead, execute, and measure the impact of their own improvement efforts. BSWH has traveled the QI journey during its 100 years as the largest not-for-profit health care system in Texas and one of the largest in the U.S. With a history of visionary care, its aim is to help others achieve the highest levels of quality and safety for their patients. To learn more about the BSWH quality journey and to find additional case studies and tools, please visit www.steeepglobalinstitute.com.

Learning by Example
Learning by Example

Author: David Strang

Publisher: Princeton University Press

Published: 2016-06-28

Total Pages: 301

ISBN-13: 069117119X

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In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and archival materials, Strang reveals that benchmarking promotes a distinctive managerial regime with potential benefits and pitfalls. He explores the organizations treated as models of best practice, the networks that surround a bank and form its reference group, the ways managers craft calls for change, and the programs implemented in the wake of vicarious learning. Strang finds that imitation does not occur through mindless conformity. Instead, managers act creatively, combining what they see in external site visits with their bank's strategic objectives, interpreted in light of their understanding of rational and progressive management. Learning by Example opens the black box of interorganizational diffusion to show how managers interpret, advocate, and implement innovations.

Corporate Culture and Performance
Corporate Culture and Performance

Author: John P. Kotter

Publisher: Simon and Schuster

Published: 2008-06-30

Total Pages: 234

ISBN-13: 1439107602

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Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago, as well as a quantitative study of the relationship between culture and performance in more than 200 companies, the authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments. With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy -- features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures -- ones that fit a firm's strategy and business context -- will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments. Fundamental to the process of reversing unhealthy cultures and making them more adaptive, the authors assert, is effective leadership. At the heart of this groundbreaking book, Kotter and Heskett describe how executives in ten corporations established new visions, aligned and motivated their managers to provide leadership to serve their customers, employees, and stockholders, and thus created more externally focused and responsive cultures.

Cultures For Performance In Health Care
Cultures For Performance In Health Care

Author: Mannion, Russell

Publisher: McGraw-Hill Education (UK)

Published: 2004-10-01

Total Pages: 319

ISBN-13: 033521553X

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· What is organizational culture? · Do organizational cultures influence the performance of health care organizations? · Are organizational cultures capable of being managed to beneficial effect? Recent legislation in the United Kingdom has led to significant reforms within the health care system. Clinical quality, safety and performance have been the focus for improvement alongside systematic changes involving decision-making power being devolved to patients and frontline staff. However, as this book shows, improvements in performance are intrinsically linked to cultural changes within health care settings. Using theories from a wide range of disciplines including economics, management and organization studies, policy studies and the health sciences, this book sets out definitions of cultures and performance, in particular the specific characteristics that help or hinder performance. Case studies of high and low performing hospital trusts and primary care trusts are used to explore the links between culture and performance. These studies provide examples of strategies to create beneficial, high-performance cultures that may be used by other managers. Moreover, implications for future policies and research are outlined. Cultures for Performance in Health Careis essential reading for those with an interest in health care management and health policy including students, researchers, policy makers and health care professionals.