E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice

Author: Roland T. Rust

Publisher: Taylor & Francis

Published: 2016-09-16

Total Pages: 349

ISBN-13: 1315291282

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The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.

E-Service Intelligence
E-Service Intelligence

Author: Jie Lu

Publisher: Springer

Published: 2007-03-09

Total Pages: 713

ISBN-13: 354037017X

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Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.

Mobile Opportunities and Applications for E-Service Innovations
Mobile Opportunities and Applications for E-Service Innovations

Author: Scupola, Ada

Publisher: IGI Global

Published: 2012-12-31

Total Pages: 413

ISBN-13: 1466626852

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Mobile technology continues to shape our society, delivering information and knowledge right to our finger tips. It is only fitting that these advancements and opportunities are applied to the area of electronic services. Mobile Opportunities and Applications for E-Service Innovations brings together different perspectives on the understanding of e-service and mobile communication, as well as their effects on the fields of marketing, management, and information systems. The growth of e-services as it relates to business –to-business, business-to-consumer, consumer-to-consumer, are essential to the interests of professionals, academics, and researchers, as well as industry consultants.

Building the E-Service Society
Building the E-Service Society

Author: Winfried Lamersdorf

Publisher: Springer

Published: 2006-05-08

Total Pages: 482

ISBN-13: 1402081553

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Building the E-Service Society is a state-of-the-art book which deals with innovative trends in communication systems, information processing, and security and trust in electronic commerce, electronic business, and electronic government. It comprises the proceedings of I3E2004, the Fourth International Conference on E-Commerce, E-Business, and E-Government, which was held in August 2004 as a co-located conference of the 18th IFIP World Computer Congress in Toulouse, France, and sponsored by the International Federation for Information Processing (IFIP). The book contains recent results and developments in the following areas: E-Government: E-Government Models and Processes, E-Governance, Service Provisioning. E-Business: Infrastructures and Marketplaces, M-Commerce, Purchase and Payment. E-Commerce: Value Chain Management, E-Business Architectures and Processes, E-Business Models.

E-Service Digital Innovation
E-Service Digital Innovation

Author: Kyeong Kang

Publisher: BoD – Books on Demand

Published: 2023-12-13

Total Pages: 218

ISBN-13: 1803565721

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Dive deep into the transformative world of digital services with E-service Digital Innovation, a masterful blend of academic rigor and real-world insights. This text dissects the complexities of user motivation, the symbiotic dance between digital innovations and societal structures, and the collaborative essence of value co-creation. Venture into the heart of banking’s digital metamorphosis and unravel the strategies shaping today’s digital business models. With chapters dedicated to the revolutionary Industry 5. 0, the transformative powers of AI and blockchain, and the resilience imperative in business continuity, this book stands as a beacon for scholars and practitioners alike. Beyond the urban digital realms, discover the nuanced dynamics of rural digital adoption and the future of e-service in higher education. Grasp the intricacies of instructional learning design, data monetization ethics, and the innovative potential of IoT in urban planning. E-Service Digital Innovation invites you to engage, learn, and emerge as a contributor to the ever-evolving digital landscape. Your journey toward understanding and shaping the digital future starts here. Key Advantages: •Comprehensive coverage: From user psychology to the avant-garde applications of digital innovation •Scholarly rigor: A seminal text for academics, researchers, and industry experts •Practical wisdom: Real-world insights to navigate and shape the digital future •Diverse perspectives: Topics range from AI in e-commerce to the transformative potential of self-financing cities

E-Commerce, E-Business and E-Service
E-Commerce, E-Business and E-Service

Author: Garry Lee

Publisher: CRC Press

Published: 2014-07-28

Total Pages: 262

ISBN-13: 1138026468

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The 2014 International Conference on E-Commerce, E-Business and E-Service (EEE 2014) was held on May 1-2, 2014, Hong Kong. This proceedings volume assembles papers from various professionals, leading researchers, engineers, scientists and students and presents innovative ideas and research results focused on the progress of E-Commerce, E-Business and E-Service. The papers in this book group around the following topics: E-Commerce, E-Business and E-Service, Internet Computing and Information Services, Computer science and Technology and ICT for Business and Management.

E-Manufacturing and E-Service Strategies in Contemporary Organizations
E-Manufacturing and E-Service Strategies in Contemporary Organizations

Author: Gwangwava, Norman

Publisher: IGI Global

Published: 2018-04-06

Total Pages: 394

ISBN-13: 1522536299

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Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it also increases the overall success of businesses. E-Manufacturing and E-Service Strategies in Contemporary Organizations is a critical scholarly resource that explores the advances in cloud-based solutions in the service and manufacturing realms of corporations and promotes communication between customers and service providers and manufacturers. Featuring coverage on a wide range of topics including smart manufacturing, internet banking, database system adoption, this book is geared towards researchers, professionals, managers, and academicians seeking current and relevant research on the improvement of cloud-based systems for manufacturing and service.

Software Engineering Education for a Global E-Service Economy
Software Engineering Education for a Global E-Service Economy

Author: Gianmario Motta

Publisher: Springer Science & Business Media

Published: 2014-02-18

Total Pages: 167

ISBN-13: 3319042173

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This book presents and discusses the state of the art and future trends in software engineering education. It introduces new and innovative methods, models and frameworks to focus the training towards the needs and requirements of the industry. Topics included in this book are: education models for software engineering, development of the software engineering discipline, innovation and evaluation of software engineering education, curriculum for software engineering education, requirements and cultivation of outstanding software engineers for the future and cooperation models for industries and software engineering education.

Public SectorsÕ E-Service Delivery for Rural Dwellers in Bangladesh: Perceptions and Sustainability
Public SectorsÕ E-Service Delivery for Rural Dwellers in Bangladesh: Perceptions and Sustainability

Author: Dr. Shah Md Safiul Hoque

Publisher: Lulu.com

Published: 2018-04-30

Total Pages: 227

ISBN-13: 1387638025

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Information and Communication Technologies (ICTs) have rapidly changed the way of our living in all around the globe. As such, these tools changed the way of doing personal communication & social networking, service delivery, business and trading, learning, health, procurement or C2G, B2G, & G2G communication or anything else we name with the application of ICT based value added services accessible round the clock.