Author:
Publisher: Editions Bréal
Published:
Total Pages: 291
ISBN-13: 2749523117
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A Customer-oriented Manager for B2B Services
Author: Valerie Mathieu
Publisher: John Wiley & Sons
Published: 2022-04-05
Total Pages: 274
ISBN-13: 178630757X
DOWNLOAD EBOOKThe notion of customer orientation is becoming a necessity rather than a choice for many companies. It is a lasting response to competitive pressure and supports the company in a renewed definition of its mission, beyond direct economic gain. Within B2B services, the manager, through proximity to their team, their market and their client, is the essential actor in the deployment of this orientation. A Customer-oriented Manager for B2B Services provides managers with the knowledge and tools necessary to implement customer orientation themselves, with the involvement of their extended team. To this end, this book presents a four-step approach: understand the fundamentals of customer orientation in B2B services, know the customer, make the most of the offer and deliver the service.
Français Interactif
Author: Karen Kelton
Publisher:
Published: 2019-08-15
Total Pages:
ISBN-13: 9781937963200
DOWNLOAD EBOOKThis textbook includes all 13 chapters of Français interactif. It accompanies www.laits.utexas.edu/fi, the web-based French program developed and in use at the University of Texas since 2004, and its companion site, Tex's French Grammar (2000) www.laits.utexas.edu/tex/ Français interactif is an open acess site, a free and open multimedia resources, which requires neither password nor fees. Français interactif has been funded and created by Liberal Arts Instructional Technology Services at the University of Texas, and is currently supported by COERLL, the Center for Open Educational Resources and Language Learning UT-Austin, and the U.S. Department of Education Fund for the Improvement of Post-Secondary Education (FIPSE Grant P116B070251) as an example of the open access initiative.
Anthropological Intelligence
Author: David H. Price
Publisher: Duke University Press
Published: 2008-06-09
Total Pages: 398
ISBN-13: 9780822342373
DOWNLOAD EBOOKDIVCultural history of anthropologists' involvement with U.S. intelligence agencies--as spies and informants--during World War II./div
Catalogue of the Public Archives Library
Author: Public Archives of Canada. Library
Publisher: Macmillan Reference USA
Published: 1979
Total Pages: 1088
ISBN-13:
DOWNLOAD EBOOKNational Library of Medicine Current Catalog
Author: National Library of Medicine (U.S.)
Publisher:
Published: 1970
Total Pages: 752
ISBN-13:
DOWNLOAD EBOOKFirst multi-year cumulation covers six years: 1965-70.
Accessions List, Eastern Africa
Author: Library of Congress. Library of Congress Office, Nairobi, Kenya
Publisher:
Published: 1987
Total Pages: 286
ISBN-13:
DOWNLOAD EBOOKNumber 6 includes cumulative main and added entry index for the monographs listed in that year.
Government of Canada Publications, Quarterly Catalogue
Author:
Publisher:
Published: 1992
Total Pages: 1604
ISBN-13:
DOWNLOAD EBOOKGeneral Catalogue of Printed Books
Author: British Museum. Department of Printed Books
Publisher:
Published: 1969
Total Pages: 1362
ISBN-13:
DOWNLOAD EBOOKIndex to Canadian Legal Periodical Literature
Author:
Publisher:
Published: 2002
Total Pages: 172
ISBN-13:
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