Formerly 'Don't Judge a Book by Its Cover', this book is a genuine must-have for anyone looking to start dating. Straightforward, and to-the-point, the author, the renowned mashgiach of Yeshivas Torah Ore in Jerusalem, guides young men and women through the process of conceptualizing and choosing a marriage partner. If you're looking for solid advice from an experienced, wise source, look no further than this valuable book. Topics discussed include: when to start dating, the importance of 'looks', preparing for marriage, and desirable character traits to look for. A favorite is Rabbi Dolinsky's 'Red Light System' which helps resolve the complex problem of continuing to date if and when. The practical examples in this book abound and the advice is sure to inspire all who read it.
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
The Mill on the Floss is a novel by George Eliot (Mary Ann Evans), first published in three volumes in 1860 by William Blackwood. The first American edition was published by Harper & Brothers, Publishers, New York.
A hilarious and spunky new heroine in the vein of the heroines of such beloved books as Ramona the Pest, Ivy and Bean, and Clementine, from Crystal Allen—the acclaimed author of How Lamar’s Bad Prank Won a Bubba-Sized Trophy. Nine-year-old Mya Tibbs is boot-scootin’ excited for the best week of the whole school year—SPIRIT WEEK! She and her megapopular best friend, Naomi Jackson, even made a pinky promise to be Spirit Week partners so they can win the big prize: special VIP tickets to the Fall Festival! But when the partner picking goes horribly wrong, Mya gets paired with Mean Connie Tate—the biggest bully in school. And she can’t get out of it. Good gravy. Now Naomi is friend-ending mad at Mya for breaking a promise—even though Mya couldn’t help it—and everyone at school is calling Mya names. Can Mya work with Mean Connie to win the VIP tickets and get her best friend back?
THE FIRST BOOK IN THE HEART-STOPPING WINNER'S TRILOGY: an irresistible story of forbidden romance and class warfare 'Every line in The Winner's Curse is beautifully written. The story is masterfully plotted. The characters' dilemmas fascinated me and tore at my heart... I loved it. I want more.' Kristin Cashore, author of the Graceling Realm books Winning what you want may cost you everything you love. As a general's daughter in a vast empire that revels in war and enslaves those it conquers, Kestrel has two choices: she can join the military or get married. Kestrel has other ideas. One day, she is startled to find a kindred spirit in Arin, a young slave up for auction. Following her instinct, Kestrel buys him - and for a sensational price that sets the society gossips talking. It's not long before she has to hide her growing love for Arin. But he, too, has a secret and Kestrel quickly learns that the price she paid for him is much higher than she ever could have imagined. The first novel in a stunning trilogy, The Winner's Curse is a story of romance, rumours and rebellion, where dirty secrets and careless alliances can be deadly – and everything is at stake.
The first instalment in a magnificent epic by the creator of the global phenomenon the TALES OF THE Otori, Lian Hearn, whose books have sold over four million copies worldwide An ambitious warlord leaves his nephew for dead and seizes his lands. A stubborn father forces his younger son to surrender his wife to his older brother. A mysterious woman seeks five fathers for her children. A powerful priest meddles in the succession to the Lotus Throne. These are the threads of an intricate tapestry in which the laws of destiny play out against a backdrop of wild forest, elegant court, and savage battlefield. Set in a mythical medieval Japan inhabited by warriors and assassins, ghosts and guardian spirits, Emperor of the Eight Islands by Lian Hearn is a brilliantly imagined novel, full of drama and intrigue - the beginning of an enthralling, epic adventure: The Tale of Shikanoko. 'Brutally thrilling historical fantasy' Herald Sun 'Wildly successful... Convince[s] as if being read in translation, as if Hearn is merely the medium for some lost and ancient text. Much like Game of Thrones, the book can be read as political intrigue, with great strength deriving from the character studies. Nobody is black or white, rather shades of grey' The Age 'Moves onwards with the narrative force of a flood. It is easy to let the book sweep the reader away, to engage with strange events... very compelling characters [and] huge imaginative vitality' Sydney Morning Herald 'The action comes thick and fast . . . Compelling characters and captivating worldbuilding' Japan Times 'A must-read' Aurealis 'One of the great joys of genre novels is that they usually care deeply about plot, satisfying the innately human desire for story. And there is story aplenty here. The unfolding events are so fascinating, the writing so lithe and seductive. There's no need to have read Hearn's earlier Otori series, set in the same remarkable fantasy world, to enjoy this one. Indeed, her new epic seems sure to recruit a fresh legion of fans' The Saturday Paper 'Stands alone for fine storytelling' West Australian 'Colourful and fascinating characters' Courier Mail Available now LORD OF THE DARKWOOD: Books 3 and 4 in THE TALE OF SHIKANOKO. Don't miss any of the novels in the OTORI saga ACROSS THE NIGHTINGALE FLOOR GRASS FOR HIS PILLOW BRILLIANCE OF THE MOON THE HARSH CRY OF THE HERON HEAVEN'S NET IS WIDE
Don’t Judge A Book By Its Cover is not a book written about a biker. This is Steve Pyatte in the first person. This is a book written by the man, about the man. This is a book about the man known to many as “Papaw”. A man many people have grown to love and respect. You may think you know “Papaw”, but now it is time you met Steve Pyatte, up close and personal. Don’t Judge A Book By Its Cover is filled with a nostalgic look at the past through the eyes of the author, as well as motivational and inspirational stories to make you smile, laugh and cry. Some of what you read may even surprise you.
High school can be some of the best years of life--and some of the toughest. Mark Mitchell's strategy for surviving is to emulate the mighty turtle: pull back inside his protective shell and keep a low profile to avoid trouble. And it works--nobody bothers him. Of course, nobody really knows him, either, even in a town so small it seems like everybody must know everyone else.
