Do Not Call...Or Else: Adventures With Telemarketers

Do Not Call...Or Else: Adventures With Telemarketers

Author: Ryne Douglas Pearson

Publisher: Schmuck & Underwood

Published: 2013-11-08

Total Pages: 61

ISBN-13:

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A hilarious collection of exchanges between telemarketers and the author, who decided to stop hanging up on unwanted calls and start having fun. Entertain yourself as you experience Origami Cheese Wheels, Belok The Star Warrior, The Drainage, and many more transcriptions of actual interactions. How many times will an overseas call center call back to offer 'medical compensation' after the author tells them he has tumors on his wings? How far past blatantly absurd can the author push it before telemarketers hang up? And what did a family of raccoons do to the author's imaginary dog in one twisted exchange? Grab yourself a drink and prepare to spit it out laughing as you experience Price Check On Blood, Super Power One Twenty, Potato Salad Therapy, and dozens more.


Ask a Manager

Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together


The Authentic Swing

The Authentic Swing

Author: Steven Pressfield

Publisher: Black Irish Entertainment LLC

Published: 2013-09-24

Total Pages: 147

ISBN-13: 1936891077

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The Story Behind THE LEGEND OF BAGGER VANCE If you've read his books THE WAR OF ART and TURNING PRO, you know that for thirty years Steven Pressfield (GATES OF FIRE, THE AFGHAN CAMPAIGN etc.) wrote spec novel after spec novel before any publisher took him seriously. How did he finally break through? Ignoring just about every rule of commercial book publishing, Pressfield's "first" novel not only became a major bestseller (over 250,000 copies sold), it was adapted into a feature film directed by Robert Redford and starring Matt Damon, Will Smith, and Charlize Theron. Where did he get the idea? What magical something did THE LEGEND OF BAGGER VANCE have that his previous manuscripts lacked? Why did Pressfield decide to write a novel when he already had a well established screenwriting career? How does writing a publishable novel really work? Taking a page from John Steinbeck's classic JOURNAL OF A NOVEL, Steven Pressfield offers answers for these and scores of other practical writing questions in THE AUTHENTIC SWING.


The 5AM Club

The 5AM Club

Author: Robin Sharma

Publisher: HarperCollins

Published: 2018-12-04

Total Pages: 356

ISBN-13: 1443456632

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Legendary leadership and elite performance expert Robin Sharma introduced The 5am Club concept over twenty years ago, based on a revolutionary morning routine that has helped his clients maximize their productivity, activate their best health and bulletproof their serenity in this age of overwhelming complexity. Now, in this life-changing book, handcrafted by the author over a rigorous four-year period, you will discover the early-rising habit that has helped so many accomplish epic results while upgrading their happiness, helpfulness and feelings of aliveness. Through an enchanting—and often amusing—story about two struggling strangers who meet an eccentric tycoon who becomes their secret mentor, The 5am Club will walk you through: How great geniuses, business titans and the world’s wisest people start their mornings to produce astonishing achievements A little-known formula you can use instantly to wake up early feeling inspired, focused and flooded with a fiery drive to get the most out of each day A step-by-step method to protect the quietest hours of daybreak so you have time for exercise, self-renewal and personal growth A neuroscience-based practice proven to help make it easy to rise while most people are sleeping, giving you precious time for yourself to think, express your creativity and begin the day peacefully instead of being rushed “Insider-only” tactics to defend your gifts, talents and dreams against digital distraction and trivial diversions so you enjoy fortune, influence and a magnificent impact on the world Part manifesto for mastery, part playbook for genius-grade productivity and part companion for a life lived beautifully, The 5am Club is a work that will transform your life. Forever.


The Legend of Bagger Vance

The Legend of Bagger Vance

Author: Steven Pressfield

Publisher: Harper Collins

Published: 2009-09-15

Total Pages: 276

ISBN-13: 0061965960

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In the Depression year of 1931, on the golf links at Krewe Island off Savannah's windswept shore, two legends of the game—Bobby Jones and Walter Hagen—meet for a mesmerizing thirty-six-hole showdown. Another golfer will also compete—a troubled local war hero, once a champion, who comes with his mentor and caddie, the mysterious Bagger Vance. It is Vance, sage and charismatic, who will ultimately guide the match, for he holds the secret of the Authentic Swing. And he alone can show his protege the way back to glory. Written in the spirit of Golf in the Kingdom and The Natural, The Legend of Bagger Vance reveals the true nature of the game in a story that is unforgettable.


Sales Ex Machina

Sales Ex Machina

Author: Victor Antonio

Publisher:

Published: 2018-02-10

Total Pages:

ISBN-13: 9780578200835

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We are about to experience the equivalent of a major tectonic shift where the functional plates of sales, marketing, and technology will shear and, in some cases, smash against one another. Functions that were once the domain of salespeople will be transformed, subsumed, or obliterated.


Hacking Diversity

Hacking Diversity

Author: Christina Dunbar-Hester

Publisher: Princeton University Press

Published: 2019-12-10

Total Pages: 288

ISBN-13: 069119288X

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"We regularly read and hear exhortations for women to take up positions in STEM. The call comes from both government and private corporate circles, and it also emanates from enthusiasts for free and open source software (FOSS), i.e. software that anyone is free to use, copy, study, and change in any way. Ironically, rate of participation in FOSS-related work is far lower than in other areas of computing. A 2002 European Union study showed that fewer than 2 percent of software developers in the FOSS world were women. How is it that an intellectual community of activists so open in principle to one and all -a community that prides itself for its enlightened politics and its commitment to social change - should have such a low rate of participation by women? This book is an ethnographic investigation of efforts to improve the diversity in software and hackerspace communities, with particular attention paid to gender diversity advocacy"--


Cemetery Girl

Cemetery Girl

Author: David Bell

Publisher: Penguin

Published: 2018-02-06

Total Pages: 450

ISBN-13: 0451491467

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A missing child is every parent's nightmare. What comes next is even worse in this riveting thriller from the bestselling and award-winning author of Bring Her Home. Tom and Abby Stuart had everything: a perfect marriage, successful careers, and a beautiful twelve-year-old daughter, Caitlin. Then one day Caitlin vanished without a trace. For a while they grasped at every false hope and followed every empty lead, but the tragedy ended up changing their lives, overwhelming them with guilt and dread, and shattering their marriage. Four years later, Caitlin is found alive but won't discuss where she was or what happened. And when the police arrest a suspect connected to her disappearance, she refuses to testify. Taking matters into his own hands, Tom tries to uncover the truth—and finds that nothing that has happened yet can prepare him for what he is about to discover.


Faces of Fraud

Faces of Fraud

Author: Martin T. Biegelman

Publisher: John Wiley & Sons

Published: 2013-02-07

Total Pages: 247

ISBN-13: 1118235452

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The ultimate tool for understanding, investigating and preventing fraud Fraud is an evil with a life of its own that leaves a financial, repetitional, and emotional toll on its victims. While monumental scandals, such as Enron, WorldCom, and Madoff's Ponzi scheme make the front pages, fraud is a daily occurrence impacting companies and individuals alike. Faces of Fraud reveals must-know characteristics of fraudsters and the skills needed to outwit them. Recognized Fraud Fighting Expert Martin Biegelman draws from his 40 years of experience fighting fraud to profile not only the key traits fraudsters share, but also the qualities fraud examiners must possess to be successful. Each chapter contains stories from actual cases that the author investigated Profiles the must-know characteristics of fraudsters and the skills you'll need to outwit them Reveals the traits of accomplished fraud examiners Explores the best practices in fraud detection, investigation and prevention to cultivate in order to maximize success Written by fraud fighting expert Martin T. Biegelman Although fraud will never be completely eradicated, there is much that can be done to reduce the number and size of frauds that take place in any organization. Boiling down the key lessons the author has culled from his long career, Faces of Fraud entertains and informs with stories from real cases the author investigated over his long career, and imparts useful tips you can start using right away in the fraud examination field.


The Art of Deception

The Art of Deception

Author: Kevin D. Mitnick

Publisher: John Wiley & Sons

Published: 2011-08-04

Total Pages: 375

ISBN-13: 076453839X

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The world's most infamous hacker offers an insider's view of the low-tech threats to high-tech security Kevin Mitnick's exploits as a cyber-desperado and fugitive form one of the most exhaustive FBI manhunts in history and have spawned dozens of articles, books, films, and documentaries. Since his release from federal prison, in 1998, Mitnick has turned his life around and established himself as one of the most sought-after computer security experts worldwide. Now, in The Art of Deception, the world's most notorious hacker gives new meaning to the old adage, "It takes a thief to catch a thief." Focusing on the human factors involved with information security, Mitnick explains why all the firewalls and encryption protocols in the world will never be enough to stop a savvy grifter intent on rifling a corporate database or an irate employee determined to crash a system. With the help of many fascinating true stories of successful attacks on business and government, he illustrates just how susceptible even the most locked-down information systems are to a slick con artist impersonating an IRS agent. Narrating from the points of view of both the attacker and the victims, he explains why each attack was so successful and how it could have been prevented in an engaging and highly readable style reminiscent of a true-crime novel. And, perhaps most importantly, Mitnick offers advice for preventing these types of social engineering hacks through security protocols, training programs, and manuals that address the human element of security.