Industrial and Managerial Solutions for Tourism Enterprises
Industrial and Managerial Solutions for Tourism Enterprises

Author: Akbaba, Atilla

Publisher: IGI Global

Published: 2020-02-07

Total Pages: 336

ISBN-13: 1799830322

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The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the functions and responsibilities of management differ heavily between organizations within the tourism industry, such as the differences faced by big chain hotels, family owned hotels, and individually owned hotels. Understanding the methods of managing such companies is vital to ensuring their success. Industrial and Managerial Solutions for Tourism Enterprises is a pivotal reference source that focuses on the latest developments on management in the tourism and hospitality industries. Highlighting a range of topics including core competency, customer relationship management, and departmental relationships, this book is ideally designed for managers, restaurateurs, tour developers, destination management professionals, travel agencies, tourism media journalists, hotel managers, management consulting companies, human resources professionals, performance evaluators, researchers, academicians, and students.

Human Resource Management in the Hospitality Industry
Human Resource Management in the Hospitality Industry

Author: Michael John Boella

Publisher: Routledge

Published: 2013

Total Pages: 354

ISBN-13: 0415632536

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This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Human Resource Management for the Hospitality and Tourism Industries
Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Routledge

Published: 2007-02-19

Total Pages: 321

ISBN-13: 1136397175

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An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs

Diversity Management in Hospitality Industry
Diversity Management in Hospitality Industry

Author: Hillary Mwendwa

Publisher: GRIN Verlag

Published: 2014-02-27

Total Pages: 13

ISBN-13: 3656604584

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Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Cambridge, language: English, abstract: The U.S. Department of Labor and Statistics estimates that, by 2050, minorities will comprise almost half the nation’s working population. Furthermore, the U.S. Census Bureau sustains that Hispanics are likely to take African Americans’ place as the largest minority group in the United States. Notably, these cultural trends are weighing significant pressure on the hospitality industry, which is one of the chief employers of migrants in most nations. From this outlook, the dynamics of this essay aim to highlight the issue of cultural diversity in the hospitality industry today. Additionally, the paper sheds light on organizations in the hospitality industry such as JW Marriott hotels that have made a significant contribution to managing cultural diversity. At this point, the essay identifies that Marriott hotels utilize diverse processes to encourage cultural diversity in the community and within the organization.

Human Resources and Tourism
Human Resources and Tourism

Author: Darren Lee-Ross

Publisher: Channel View Publications

Published: 2010

Total Pages: 298

ISBN-13: 1845411390

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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.

Human Resource Management
Human Resource Management

Author: Norma D'Annunzio-Green

Publisher: Cengage Learning

Published: 2004

Total Pages: 0

ISBN-13: 9780826468246

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This title provides an examination of the problems and issues raised in human resource management. Divided into three sections the book covers employee resourcing, employee development and employee relations.

Human Resources Management in the Hospitality Industry
Human Resources Management in the Hospitality Industry

Author: David K. Hayes

Publisher: John Wiley & Sons

Published: 2009

Total Pages: 506

ISBN-13: 0470084804

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This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

Talent Management in Hospitality and Tourism
Talent Management in Hospitality and Tourism

Author: Susan Horner

Publisher: Goodfellow Publishers Ltd

Published: 2017-02-10

Total Pages: 333

ISBN-13: 1910158682

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Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.

Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce
Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce

Author: Management Association, Information Resources

Publisher: IGI Global

Published: 2021-07-16

Total Pages: 2129

ISBN-13: 1668424061

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The recent COVID-19 pandemic has emphasized the importance of safety and ergonomics in the workplace. From work-life balance and mental health to risk prevention, maintaining a healthy and happy workforce has become essential for the progress of every company. Moreover, ensuring inclusive spaces has become a pillar of business with some worrying that the diversity agenda will be overshadowed by the recent pandemic. It is imperative that current research is compiled that sheds light on the advancements being made in promoting diversity and wellbeing in the modern workforce. The Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce is a comprehensive reference source that provides the latest emerging research on diversity management and initiatives as well as occupational health and safety practices in the workplace. These concepts are necessary for global workplaces to remain safe, efficient, and inclusive. Covering topics such as employee equity, human resources practices, and worker wellbeing, this anthology provides an excellent resource for researchers, human resources personnel, managers, safety officers, policymakers, CEOs, students, professors, and academicians.

Event Management for the Tourism and Hospitality Industries
Event Management for the Tourism and Hospitality Industries

Author: Bonita M. Kolb

Publisher: Routledge

Published: 2021-07-29

Total Pages: 147

ISBN-13: 1000415279

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Event Management for the Tourism and Hospitality Industries provides a theoretical and practical approach to teach students of Tourism and Hospitality the basics of planning, managing and evaluating all types of events. Chapters cover skills such as visitor segmentation, product analysis, developing a budget, promotion and after-event assessment. Special emphasis is placed on critical issues now facing event managers such as environmental sustainability and awareness of cultural diversity, technology and community engagement. The reader will learn the necessity of connecting events with the community heritage and culture to provide the local, personalized experienced desired by visitors. Each chapter covers a unique step in the planning process and corresponds to a section of a detailed event plan outline found at the end of the book that can be submitted as a semester-long assignment. Making use of international case studies in every chapter, this book provides real-world examples to contextualize the information given. This will be essential reading for all Tourism and Hospitality students with an interest in Events Management and Design, and for practitioners employed in tour companies, cruise ships, destination management organizations and cultural festivals.