Assessing 21st Century Skills

Assessing 21st Century Skills

Author: National Research Council

Publisher: National Academies Press

Published: 2011-10-16

Total Pages: 154

ISBN-13: 0309217903

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The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as "21st century skills," these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to adapt to rapidly changing environments and conditions for performing tasks, to effectively manage one's work, and to acquire new skills and information on one's own. The National Research Council (NRC) has convened two prior workshops on the topic of 21st century skills. The first, held in 2007, was designed to examine research on the skills required for the 21st century workplace and the extent to which they are meaningfully different from earlier eras and require corresponding changes in educational experiences. The second workshop, held in 2009, was designed to explore demand for these types of skills, consider intersections between science education reform goals and 21st century skills, examine models of high-quality science instruction that may develop the skills, and consider science teacher readiness for 21st century skills. The third workshop was intended to delve more deeply into the topic of assessment. The goal for this workshop was to capitalize on the prior efforts and explore strategies for assessing the five skills identified earlier. The Committee on the Assessment of 21st Century Skills was asked to organize a workshop that reviewed the assessments and related research for each of the five skills identified at the previous workshops, with special attention to recent developments in technology-enabled assessment of critical thinking and problem-solving skills. In designing the workshop, the committee collapsed the five skills into three broad clusters as shown below: Cognitive skills: nonroutine problem solving, critical thinking, systems thinking Interpersonal skills: complex communication, social skills, team-work, cultural sensitivity, dealing with diversity Intrapersonal skills: self-management, time management, self-development, self-regulation, adaptability, executive functioning Assessing 21st Century Skills provides an integrated summary of the presentations and discussions from both parts of the third workshop.


Studying Interpersonal Interaction

Studying Interpersonal Interaction

Author: Barbara M. Montgomery

Publisher: Guilford Press

Published: 1993-11-01

Total Pages: 372

ISBN-13: 9780898622904

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This volume presents a comprehensive, critical examination of current research methods used to study human social behavior as it occurs in interpersonal settings such as families, acquaintanceships, friendships, and romantic partnerships. Multidisciplinary in approach, the book's chapters are written by leading figures in communication, social psychology, sociology, and family studies who explore the methodological choices a researcher must make in order to study interpersonal interaction. To permit clear comparison, all chapters in this volume reference the same, common research problem to develop examples, illustrate controversial issues, and describe the potential of the particular method under discussion. Written in an accessible style, chapters openly discuss the strengths and weaknesses of each method, consider underlying philosophy and assumptions, and note limitations as well as advantages. The result is an originally crafted work that offers readers a unique way to learn about, compare, and ultimately judge the many methods presently available to the researcher or student of interpersonal interaction. Part I considers the assumptions researchers must make about the nature of a social interaction in order to study it. Chapters address issues related to formulating research problems, choosing a research paradigm, determining a viewpoint (participant, peer, or observer) from which to gather data, deciding on appropriate levels and units of analysis, incorporating time, and assessing the mutual adaptation that characterizes interpersonal communication. Part II focuses on procedures for gathering data. These include using accounts and narratives, logs and diaries, retrospective self reports, discourse records, direct observation, and experimentation. Part III highlights new and newly re-discovered methods for analyzing interaction data. Assuming that the reader is familiar with traditional regression and mean-differences approaches, chapters build on this knowledge base to discuss content analysis, tests of sequential association in categorical data, ways of dealing with interdependence in dyadic data, and longitudinal analytic techniques such as time-series analysis, phasic analysis, and meta-analysis. The book concludes with a chapter that both summarizes previous chapters and convincingly argues for methodological pluralism. Encompassing the broad range of central concerns in designing research studies--from conceptualization, through assessment, to data analysis--this book is an ideal reference source for all those engaged in actual research projects. It is also highly valuable for advanced undergraduate and graduate methods courses.


Interpersonal Skills at Work

Interpersonal Skills at Work

Author: John Hayes

Publisher: Psychology Press

Published: 2002

Total Pages: 321

ISBN-13: 0415227763

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John Hayes examines the nature of interpersonal skills - the goal-directed behaviours that we use in face-to-face interactions in order to achieve desired outcomes.


Interpersonal Relationships in Education: From Theory to Practice

Interpersonal Relationships in Education: From Theory to Practice

Author: David Zandvliet

Publisher: Springer

Published: 2014-08-07

Total Pages: 250

ISBN-13: 9462097011

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This book brings together recent research on interpersonal relationships in education from a variety of perspectives including research from Europe, North America and Australia. The work clearly demonstrates that positive teacher-student relationships can contribute to student learning in classrooms of various types. Productive learning environments are characterized by supportive and warm interactions throughout the class: teacher-student and student-student. Similarly, at the school level, teacher learning thrives when there are positive and mentoring interrelationships among professional colleagues. Work on this book began with a series of formative presentations at the second International Conference on Interpersonal Relationships in Education (ICIRE 2012) held in Vancouver, Canada, an event that included among others, keynote addresses by David Berliner, Andrew Martin and Mieke Brekelmans. Further collaboration and peer review by the editorial team resulted in the collection of original research that this book comprises. The volume (while eclectic) demonstrates how constructive learning environment relationships can be developed and sustained in a variety of settings. Chapter contributions come from a range of fields including educational and social psychology, teacher and school effectiveness research, communication and language studies, and a variety of related fields. Together, they cover the important influence of the relationships of teachers with individual students, relationships among peers, and the relationships between teachers and their professional colleagues.


Interpersonal Social Work Skills for Community Practice

Interpersonal Social Work Skills for Community Practice

Author: Donna Hardina, PhD

Publisher: Springer Publishing Company

Published: 2012-07-23

Total Pages: 513

ISBN-13: 0826108121

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"Specifically dedicated to the skills that social workers need to advance community practice, this creative book is long overdue. Grounded in the wisdom and evidence of well-honed interpersonal social work skills...Donna Hardina's new text takes community practice to a higher level than ever before developed in book form; indeed she displays the most thorough understanding of research on community practice that I have read in any community practice text."--Journal of Teaching in Social Work Community organization has been a major component of social work practice since the late 19th century. It requires a diverse set of abilities, interpersonal skills being among the most important. This textbook describes the essential interpersonal skills that social workers need in community practice and helps students cultivate them. Drawing from empirical literature on community social work practice and the authorís own experience working with community organizers, the book focuses on developing the macro-level skills that are especially useful for community organizing. It covers relationship-building, interviewing, recruitment, community assessment, facilitating group decision-making and task planning, creating successful interventions, working with organizations, and program evaluation, along with examples of specific applications. For clarity and ease of use, the author employs a framework drawn from a variety of community practice models, including social action and social planning, transformative/popular education and community development approaches, and multicultural and feminist approaches. The text is linked to the competencies outlined in the Council of Social Work Educationís (2008) Educational Policy and Accreditation Standards (EPAS), as well as ethics and values identified in the National Association of Social Workersí (NASW) Code of Ethics, and the International Federation of Social Workersí statement of ethical principles. Most chapters begin with a quote from a community organizer explaining how interpersonal skills are used in practice, and student exercises conclude each chapter. The text also addresses other important skills such as legislative advocacy, lobbying, and supervision. Key Features: Describes the essential skills social workers need in community practice and how to acquire them Includes examples of specific applications drawn from empirical literature and the authorís experience working with community organizers Grounded in social justice, strengths-based, and human rights perspectives Linked to competencies outlined in EPAS and values identified in the NASW Code of Ethics Based on a variety of community practice models


Researching Interpersonal Relationships

Researching Interpersonal Relationships

Author: Jimmie Manning

Publisher: SAGE Publications

Published: 2013-03-22

Total Pages: 257

ISBN-13: 1483314189

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This accessible book explores and demonstrates methodological tools used to guide qualitative relationships research, especially studies of interpersonal communication. Researching Interpersonal Relationships introduces both classic and cutting-edge methodological approaches for qualitative inquiry and analysis, including opening chapters with accessible overviews of interpretive theory and research design. Additional chapters feature a detailed overview of a specific method and analytical tool and are illustrated by original research studies from leading scholars in the field, each in a different interpersonal communication context. Post-study interviews with the researchers are also provided to allow new and experienced researchers a better understanding of how qualitative research approaches can expand and solidify understandings of personal relationships. This groundbreaking book is the first of its kind written especially for relationships researchers on qualitative research, and it makes a welcome addition to advanced undergraduate and graduate student classrooms as well as any serious qualitative relationships researcher′s bookshelf.


Handbook of Interpersonal Communication

Handbook of Interpersonal Communication

Author: Gerd Antos

Publisher: Walter de Gruyter

Published: 2008-12-10

Total Pages: 660

ISBN-13: 3110211394

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Interpersonal communication (IC) is a continuous game between the interacting interactants. It is a give and take - a continuous, dynamic flow that is linguistically realized as discourse as an on-going sequence of interactants' moves. Interpersonal communication is produced and interpreted by acting linguistically, and this makes it a fascinating research area. The handbook, Interpersonal Communication , examines how interactants manage to exchange facts, ideas, views, opinions, beliefs, emotion, etc. by using the linguistic systems and the resources they offer. In interpersonal communication, the fine-tuning of individuals' use of the linguistic resources is continuously probed. The language used in interpersonal communication enhances social relations between interactants and keeps the interaction on the normal track. When interaction gets off the track, linguistic miscommunication may also destroy social relationships. This volume is essentially concerned with this fine-tuning in discourse, and how it is achieved among various interactant groups. The volume departs from the following fundamental questions: How do interpersonal relations manifest themselves in language? What is the role of language in developing and maintaining relationships in interpersonal communication? What types of problems occur in interpersonal communication and what kind of strategies and means are used to solve them? How does linguistically realized interpersonal communication interact with other semiotic modes? Interpersonal communication is seen and researched from the perspective of what is being said or written, and how it is realized in various generic forms. The current research also gives attention to other semiotic modes which interact with the linguistic modes. It is not just the social roles of interactants in groups, the possible media available, the non-verbal behaviors, the varying contextual frames for communication, but primarily the actual linguistic manifestations that we need to focus upon when we want to have a full picture of what is going on in human interpersonal communication. It is this linguistic perspective that the volume aims to present to all researchers interested in IC. The volume offers an overview of the theories, methods, tools, and resources of linguistically-oriented approaches, e.g. from the fields of linguistics, social psychology, sociology, and semiotics, for the purpose of integration and further development of the interests in IC., Topics e.g.: Orientation to interaction as primarily linguistically realized processes Expertise on theorizing and analyzing cultural and situational contexts where linguistic processes are realized Expertise on handling language corpora Expertise on theorizing and analyzing interaction types as genres Orientation to an integrated view of linguistic and non-linguistic participant activities and of how interactants generate meanings and interact with space Expertise on researching the management of the linguistic flow in interaction and its successfulness.


Interpersonal Skills at Work

Interpersonal Skills at Work

Author: Maureen Guirdham

Publisher: Financial Times/Prentice Hall

Published: 1995

Total Pages: 632

ISBN-13:

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Providing systematic coverage of all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive coverage of relevant theory and research, and presents exercises to cover a variety of scenarios including problem solving and role-play. This edition addresses changes in organizational life such as self-management development and internationalization. Other topics relating to interpersonal skills such as prejudice, discrimination, harassment and cultural variations, are addressed.


Interpersonal Communication Research

Interpersonal Communication Research

Author: Mike Allen

Publisher: Routledge

Published: 2001-08

Total Pages: 499

ISBN-13: 1135673004

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This volume provides a systematic review of the literature on interpersonal communication, examining the normal practice of scholars and text to summarize existing research. A valuable resource for advanced coursework as well as for scholars in the area.