Developing Your Conflict Competence

Developing Your Conflict Competence

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2010-03-01

Total Pages: 292

ISBN-13: 047050546X

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A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.


Developing Your Conflict Competence

Developing Your Conflict Competence

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2010-01-29

Total Pages: 292

ISBN-13: 0470588209

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A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.


Becoming a Conflict Competent Leader

Becoming a Conflict Competent Leader

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2012-11-27

Total Pages: 325

ISBN-13: 1118417224

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The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.


Becoming a Conflict Competent Leader

Becoming a Conflict Competent Leader

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2012-12-17

Total Pages: 325

ISBN-13: 1118370422

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The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.


Managing Intercultural Conflict Effectively

Managing Intercultural Conflict Effectively

Author: Stella Ting-Toomey

Publisher: SAGE Publications

Published: 2001-07-25

Total Pages: 249

ISBN-13: 1506320260

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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.


The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author: Mary Scannell

Publisher: McGraw Hill Professional

Published: 2010-05-28

Total Pages: 240

ISBN-13: 0071743669

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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.


Contemporary Leadership and Intercultural Competence

Contemporary Leadership and Intercultural Competence

Author: Michael A. Moodian

Publisher: SAGE

Published: 2008-10-29

Total Pages: 313

ISBN-13: 1452276803

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In the 21st century, effective leadership can be defined partially as having an ability to adapt and persevere in various cross-cultural environments. Concurrently, in an increasingly globalized environment, leadership requires a keen capacity for understanding and utilizing cultural diversity to build successful organizations. Contemporary Leadership and Intercultural Competence is a breakthrough text that features contributing chapters from some of the world′s leading scholars in the field of cross-cultural leadership. The book comprises 20 chapters that examine the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence. Key Features A unique blend of theory and practical applications Several breakthrough, first-of-their-kind chapters on topics such as leadership assessments that measure parameters of intercultural competence, the legal implications of cross-cultural leadership and trade, and the development and implementation of a multicultural vision A plethora of modern examples that provide an accurate description of the contemporary landscape within organizations Invigorating discussion questions at the conclusion of every chapter that engage students Intended Audience Contemporary Leadership and Intercultural Competence is an excellent text for graduate-level courses in Organizational Development, Organizational Behavior, Leadership Theory, Cross-Cultural Management, International Business, Human Resource Management, Educational Leadership, and Public Administration. The book will be of great interest to students, senior managers, cross-cultural management consultants, government leaders, and human resource practitioners.


Evolution of Peace Leadership and Practical Implications

Evolution of Peace Leadership and Practical Implications

Author: Schellhammer, Erich Paul

Publisher: IGI Global

Published: 2022-05-13

Total Pages: 382

ISBN-13: 1799897389

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Faced with conflict and opposition across disciplines and industries, understanding and utilizing peace throughout leadership roles has never been more important than in today’s world. Ensuring leaders are prepared and educated in the benefits of peaceful resolution and management is crucial to create a more thoughtful and civilized society. Further study on the best practices, opportunities, and challenges of implementing peace into leadership roles is needed for successful adoption. Evolution of Peace Leadership and Practical Implications develops essential themes in the field of peace leadership and combines theoretical frameworks and practical applications to provide a comprehensive discussion on the history and current state of peace leadership and peace leadership education. Covering topics such as peacebuilding, social justice, and the Sustainable Development Goals, this reference work is an essential guide for managers, business owners, policymakers, scholars, practitioners, researchers, academicians, instructors, and students.


Building Conflict Competent Teams

Building Conflict Competent Teams

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2008-06-23

Total Pages: 261

ISBN-13: 0470189479

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Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.


Leading Forward

Leading Forward

Author: Tim A. Flanagan

Publisher: John Wiley & Sons

Published: 2014-02-07

Total Pages: 272

ISBN-13: 1118453743

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Explains the four dimensions of effective leadership for leaders in the public sphere There is a wealth of advice available for corporate leaders, but little in the way of leadership guidance for those in government agencies. Leading Forward fills that gap by providing a development framework and assessment tool based on the four dimensions of effective leadership—empowerment, fairness, leaders, and supervisors. These four dimensions are critical competencies that leaders must develop in order to succeed now and in the future. Based on years of working with agency leaders at all levels of government and the latest assessment data from the Office of Personnel Management, this practical resource includes a review of the current core leadership competencies and a detailed look at the gaps between actual and expected execution. Offers unique and uncommon leadership guidance for those in the public sector Includes examples, exercises, techniques, and case studies, as well as interviews with past and current leaders Ideal for government agency executives and students in leadership and professional development programs Leading effectively in a government agency is different than leading in the private sphere. Leading Forward offers a practical and effective framework for developing great leaders for the public good.