Customs Service Modernization

Customs Service Modernization

Author: United States Government Accountability Office

Publisher: Createspace Independent Publishing Platform

Published: 2018-02-05

Total Pages: 60

ISBN-13: 9781985042421

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Customs Service Modernization: Automated Commercial Environment Progressing, but Further Acquisition Management Improvements Needed


Office of Personnel Management

Office of Personnel Management

Author: Valerie C. Melvin

Publisher: DIANE Publishing

Published: 2008-05

Total Pages: 68

ISBN-13: 1437900232

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Through its Retirement Systems Modernization (RSM) program, the Office of Personnel Mgmt. (OPM) is modernizing the paper intensive processes & antiquated information systems it uses to support the retirement of civilian fed. employees. RSM is intended to deploy new or modified systems beginning in Feb. 2008 to improve the efficiency & effectiveness of the agency¿s retirement program. This report: (1) determines whether OPM is effectively managing the RSM program to ensure that system components perform as intended; & (2) evaluates the risks, cost, & progress of the RSM program. To meet these objectives, the author analyzed program documentation against relevant plans, policies, & practices. Includes recommendations. Charts & tables.