Customer-Driven Project Management
Author: Bruce T. Barkley
Publisher: McGraw Hill Professional
Published: 2001-07-03
Total Pages: 660
ISBN-13: 9780071369824
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Project Management ToolBox
Author: Dragan Z. Milosevic
Publisher: John Wiley & Sons
Published: 2003-06-16
Total Pages: 604
ISBN-13: 9780471208228
DOWNLOAD EBOOKProvides a rare look at the situational framework used in building a project management toolbox. * Includes real-world examples of toolboxes used in a variety of project situations. * Bridges the gap between theoretical and applied project management.
Customerizing Project Management
Author: Bruce Barkley
Publisher:
Published: 1995
Total Pages: 14
ISBN-13:
DOWNLOAD EBOOKThe field of project management has been slow do what Tom Peters calls customerizing the work of business; or in other words, institutionalizing the customers' viewpoint into their perspective. This article outlines a model for customer-driven project management that synthesizes theoretical and practical management, and draws from the authors' book, Customer-Driven Project Management: A New Paradigm in Total Quality Management. The customer-driven project management process is described in these eight sequential phases: 1) defining the quality issue(s); 2) understanding and defining the process; 3) selecting improvement opportunities; 4) targeting and analyzing these improvement opportunities; 5) designing and producing the project deliverable; 6) measuring the deliverable and project processes against the customer's needs and expectations; 7) implementing the improvement; and 8) monitoring the results for continuous improvement and closing out the project.
Building Customer-Based Project Organizations
Author: Jeffrey K. Pinto
Publisher: John Wiley & Sons
Published: 2002-03-14
Total Pages: 239
ISBN-13: 0471437689
DOWNLOAD EBOOKHow to Ensure That the Customer Is Truly Your Number One Priority How do winning organizations such as General Electric, Ericsson, and Nokia use project management to reduce time to market, trim inventory and supplier costs, and minimize obsolescence in their product lines? Why do so many companies fail when trying to do the same? In Building Customer-Based Project Organizations, two inter-nationally recognized project management gurus reveal the secrets behind these fabulous successes. Jeffrey Pinto and Pekka Rouhiainen demonstrate that building and maintaining long-term customer relationships is the key to successful project management, offering a method and an implementation strategy that companies can use to streamline their development and supply chain operations. This manual for success shows project managers how to: Place the customer at the center of the company's operational strategy Use customer needs to drive project development and supply chain management Deliver greater value to the customer and the business Increase efficiency, responsiveness, and profitability By following the clearly stated principles and methodology presented in Building Customer-Based Project Organizations, companies in any business sector can "get it right" the first time and build long-term customer relationships that will continue to increase profitability far into the future.
SAP Project Management
Author: syed sajid
Publisher: Lulu.com
Published:
Total Pages: 128
ISBN-13: 0557332575
DOWNLOAD EBOOKProject Management Best Practices: Achieving Global Excellence
Author: Harold Kerzner
Publisher: John Wiley & Sons
Published: 2018-02-07
Total Pages: 1198
ISBN-13: 1119470706
DOWNLOAD EBOOKThe comprehensive guide to project management implementation, updated with the latest in the field Project management has spread beyond the IT world to become a critical part of business in every sphere; built on efficiency, analysis, and codified practice, professional project management leads to the sort of reproducible results and reliable processes that make a business successful. Project Management Best Practices provides implementation guidance for every phase of a project, based on the real-world methodologies from leading companies around the globe. Updated to align with the industry’s latest best practices, this new Fourth Edition includes new discussion on Agile and Scrum, tradeoffs and constraints, Portfolio PMO tools, and much more. Get up-to-date information on the latest best practices that add value at every level of an organization Gain insight from more than 50 project managers at world-class organizations including Airbus, Heineken, RTA, IBM, Hewlett-Packard, Sony, Cisco, Nokia, and more Delve deeper into implementation guidance for Agile, Scrum, and Six Sigma Explore more efficient methodologies, training, measurement, and metrics that boost organization-wide performance Adopt new approaches to culture and behavioral excellence, including conflict resolution, situational leadership, proactive management, staffing, and more Ideal for both college and corporate training, this book is accompanied by an Instructor’s Manual and PowerPoint lecture slides that bring project management concepts right into the classroom. As the field continues to grow and evolve, it becomes increasingly important to stay current with new and established practices; this book provides comprehensive guidance on every aspect of project management, with invaluable real-world insight from leaders in the field.
Customer-Centric Project Management
Author: Elizabeth Harrin
Publisher: Routledge
Published: 2017-06-28
Total Pages: 110
ISBN-13: 9781138461024
DOWNLOAD EBOOKThere has been a sea-change in the focus of organizations - whether private or public - away from a traditional product- or service-centricity towards customer-centricity and projects are just as much a part of that change. Projects must deliver value; projects must involve stakeholders, and Elizabeth Harrin and Phil Peplow demonstrate convincingly that stakeholders are the ones who get to decide what �value� actually means. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its importance for project performance; using tools and processes to guide customer-centric thinking will help you see the results of engagement and demonstrate how things can improve, even on difficult projects. The text provides a straightforward implementation guide to moving your own business to a customer-centric way of working, using a model called Exceed and provides some guidance for ensuring that customer-centricity is sustainable and supported in the organization. This is a practical, rigorous and well-researched text. It draws on established models and uses the example of project implementation in a healthcare environment to demonstrate the impact of this significant way of thinking about value. The authors can�t guarantee that the Exceed process will radically improve project success rates, and no process can. Adopting a customer-centric mindset and using the Exceed process to measure and monitor customer satisfaction will, however, help you move towards working with happier, more engaged stakeholders.
Project Management Best Practices
Author: Harold Kerzner
Publisher: John Wiley & Sons
Published: 2014-01-14
Total Pages: 1153
ISBN-13: 1118835603
DOWNLOAD EBOOKSenior executives and project managers from more than 50 world-class companies offer their best practices for successful project management implementation The first two editions of the bestselling Project Management Best Practices helped project managers navigate the increasingly complex task of working within global corporations employing distant and diverse work teams. This new Third Edition includes the same valuable wealth of proven best practices, while following up on case studies from previous editions and offering new case studies on project management practices at large and small companies. The Third Edition offers insight from project managers and executives at more than fifty global companies in all sectors of the market. These industry-leading professionals offer insight and best practices for: Project risk management Project management for multinational cultures and cultural failures Focusing on value, as well as cost and schedule Integrated and virtual project teams Covering the latest developments in the project management field, Project Management Best Practices, Third Edition offers a must-have window into the issues and solutions facing corporate managers, project and team managers, engineers, project team members, and business consultants in today's global market.
Project Management Training
Author: Wes Balakian
Publisher: Association for Talent Development
Published: 2016-12-12
Total Pages: 486
ISBN-13: 1607280973
DOWNLOAD EBOOKOn time, on budget, within scope. You’ll get them there. In today’s competitive business environment, a prime ingredient to scalability, predictability, and consistency is having a proven method for getting things done. Project management delivers results that organizations of every size and industry need. Trainer and strategic global advisor Wes Balakian has created highly effective two-day, one-day, and half-day workshops that take the guesswork out of project management training. Hit the ground running with complete programs and all the materials you’ll need to deliver them. With the right tools, your engaging, interactive sessions will help participants practice key concepts in a group setting and learn project management best practices that give their organizations a competitive edge. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.
The Complete Project Management Methodology and Toolkit
Author: Gerard M. Hill
Publisher: CRC Press
Published: 2009-10-15
Total Pages: 422
ISBN-13: 143980155X
DOWNLOAD EBOOKWritten by one of the nation's most highly regarded project management mentors, The Complete Project Management Methodology and Toolkit provides a combined project and business management solution that any can be readily applied in any industry by both novice and certified project managers. Aligned with common business practices, Gerald Hill's method shows how to keep on schedule, maintain areas of responsibility, and evaluate a job's progress from conception to completion. The text also offers a methodology implementation guide that gives additional insight into the recommended activities that can be customized to meet the needs of individual organizations.
