Cultivating Empathy: Inspiring Health Professionals to Communicate More Effectively (Revised Edition)

Cultivating Empathy: Inspiring Health Professionals to Communicate More Effectively (Revised Edition)

Author: Kathleen Stephany

Publisher: Bentham Science Publishers

Published: 2022-01-04

Total Pages: 229

ISBN-13: 9815036491

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Research demonstrates that even if empathy – the capacity to perceive or share emotions with other beings or objects – is not part of a person’s communication skill set, it can be taught. Empathy can, therefore be viewed as an acquired communication skill. Cultivating and practicing the skill of empathy among health care providers enhances the quality of care experienced by their patients which, in turn, can even improve work satisfaction for health care providers. Many communication textbooks or manuals for care giving professions primarily focus on specific communication skills and techniques. Cultivating Empathy takes a different approach; the book sets empathy as the foundation of all therapeutic interactions and teaches the reader to learn the art of empathy by using constructive approaches and research findings from social sciences and neuroscience. Cultivating Empathy is perfect for any student or practicing health care professional who has felt that there was an absence of rapport when interacting with clients or patients and their families. Real case narratives, dynamic interactive exercises and simulation techniques are also provided in this text to assist helpers to learn how to be more empathetic. Readers will gain awareness about human and emotional aspects of patient care, which will hopefully make a positive contribution to their professional practice.


CULTIVATING EMPATHY: Inspiring Health Professionals to Communicate More Effectively

CULTIVATING EMPATHY: Inspiring Health Professionals to Communicate More Effectively

Author: Kathleen Stephany

Publisher: Bentham Science Publishers

Published: 2015-01-06

Total Pages: 194

ISBN-13: 160805988X

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Research demonstrates that even if empathy – the capacity to perceive or share emotions with other beings or objects – is not part of a person’s communication skill set, it can be taught. Empathy can, therefore be viewed as an acquired communication skill. Cultivating and practicing the skill of empathy among health care providers enhances the quality of care experienced by their patients which, in turn, can even improve work satisfaction for health care providers. Many communication textbooks or manuals for care giving professions primarily focus on specific communication skills and techniques. Cultivating Empathy takes a different approach; the book sets empathy as the foundation of all therapeutic interactions and teaches the reader to learn the art of empathy by using constructive approaches and research findings from social sciences and neuroscience. --


Trauma-informed Care for Nursing Education: Fostering a Caring Pedagogy, Resilience & Psychological Safety

Trauma-informed Care for Nursing Education: Fostering a Caring Pedagogy, Resilience & Psychological Safety

Author: Kathleen Stephany

Publisher: Bentham Science Publishers

Published: 2024-05-03

Total Pages: 297

ISBN-13: 9815223771

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Trauma-informed care is designed to assist persons who have experienced adversity and focuses on change at the clinical and organizational level. Its goals center around prevention, intervention, and treatments that are evidence-based, encourage resilience, and enhance coping. This textbook is designed to give a comprehensive overview of trauma-informed care to students and faculty involved in nursing care programs. Key features: · Explains the skill sets to assess and care for persons who have experienced trauma. · Emphasizes key principles of trauma-informed care · Includes the use of client-centered, person-centered, and resilience-based tools to deal with trauma · Recommends trauma recovery from a positive psychology and post-traumatic growth perspective · Utilizes a caring pedagogy intended to foster resilience and help offset the secondary traumatic stress and compassion fatigue experienced by student and practicing nurses. · Communicates the value of fostering psychological safety, compassion satisfaction, and joy in work · Includes narrative case studies and learning activities in all chapters to help the reader to actively engage with the subject matter. · Presents self-care strategies to enhance physical and emotional well-being.


The Ethic of Care: A Moral Compass for Canadian Nursing Practice (Revised Edition)

The Ethic of Care: A Moral Compass for Canadian Nursing Practice (Revised Edition)

Author: Kathleen Stephany

Publisher: Bentham Science Publishers

Published: 2020-02-04

Total Pages: 277

ISBN-13: 9811439613

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There is an increased use of technology and informatics, heavier workloads and constant changes in the way in which disease processes are managed. Yet, when compared with other health professionals, nurses still spend a great deal of time in direct contact with patients and clients. They stay at the bedside, listen to their stories, give comfort and advocate. The Ethic of Care: A Moral Compass for Canadian Nursing Practice is unique from other nursing ethics textbooks in several key ways. The book adds a heightened dimension to the already rich knowledge in the field of applied nursing ethics and the ethic of care. The author argues that the ethic of care, or the moral imperative to act justly, be the guiding compass for everything that nurses do. It is with passion and conviction that nurses are encouraged to embody the ethic of care as a "lived virtue." Nurses are also inspired to be the leaders of tomorrow by working toward achieving accountability and sustainability in the Canadian publicly funded health care system and by effectively addressing social inequities. At the end of each chapter the author conveys real life case studies, as derived from her experiences as a critical care nurse, psychiatric nurse clinician and former Coroner. These vignettes bring the subject to life and serve as a means for applying newly acquired ethical knowledge. The aim of this book is to inspire nurses to be as skillful, and compassionate as they can be so that they will leave every encounter with their clients, better than when they first arrived. The book attempts to inspire nurses to be ethical leaders for social change at the patient/client, community and global level. This revised edition of the book includes additional information about trauma-informed care to combat systemic racism and improve the health outcomes for Indigenous people; ethics, gender and sexual orientation is dealt with in an inclusive and sensitive way, and a new Code of Conduct has been included.


Compassionate Leadership

Compassionate Leadership

Author: Rasmus Hougaard

Publisher: Harvard Business Press

Published: 2022-01-18

Total Pages: 136

ISBN-13: 164782074X

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Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way.


The Empathy Effect

The Empathy Effect

Author: Helen Riess, MD

Publisher:

Published: 2024-09-17

Total Pages: 0

ISBN-13: 1649631243

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With The Empathy Effect, Dr. Helen Riess shares a definitive resource on empathy: the science behind how it works, new research on how empathy develops from birth to adulthood, and tools for building your capacity to create an authentic emotional connection with others in any situation.


Health Professions Education

Health Professions Education

Author: Institute of Medicine

Publisher: National Academies Press

Published: 2003-07-01

Total Pages: 191

ISBN-13: 030913319X

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The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.


Practical Empathy

Practical Empathy

Author: Indi Young

Publisher: Rosenfeld Media

Published: 2015-01-15

Total Pages: 201

ISBN-13: 1933820640

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Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.


Applied Empathy

Applied Empathy

Author: Michael Ventura

Publisher: Atria Books

Published: 2019-05-21

Total Pages: 3

ISBN-13: 1501182862

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Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first.