Cross-Cultural Dialogue as a Conflict Management Strategy
Cross-Cultural Dialogue as a Conflict Management Strategy

Author: J. Martín Ramírez

Publisher: Springer

Published: 2018-04-11

Total Pages: 163

ISBN-13: 3319772317

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This book contributes to the current knowledge and research on conflict and cross-cultural dialogue, emphasizing how respect, tolerance and dialogue may be quite effective tools for bridging the diverse cultures and, consequently, for solving many of the conflicts of today’s world, characterized by a dynamic interchange of populations with very diverse cultural and ethnic backgrounds. For this purpose, we rely on reputed scholars from ten different countries, and from different cultures and fields of expertise, which allows for diverse contributions from a valuable interdisciplinary perspective. The first section of the book deals with the correlation between cultural differences and conflict, while also showing how such conflicts can be prevented and, should they arise, managed and solved. The second section addresses a different, more specific issue: how cultural expression means and tools for cultural communication may lead to conflict whereas they may help to avoid it as well. Finally, the third section analyzes how legal and justice systems deal with cross-cultural conflicts as well as with situations which may lead to cross-cultural conflicts, thus assessing to which extent such systems contribute to avoid and/or solve such kind of conflicts.

Managing Intercultural Conflict Effectively
Managing Intercultural Conflict Effectively

Author: Stella Ting-Toomey

Publisher: SAGE Publications

Published: 2001-07-25

Total Pages: 249

ISBN-13: 1506320260

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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Cross-Cultural Dialogues
Cross-Cultural Dialogues

Author: Craig Storti

Publisher: Nicholas Brealey

Published: 2006-10-10

Total Pages: 104

ISBN-13: 1941176054

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A collection of 74 brief conversations between an American and people from other cultures.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author: Mary Scannell

Publisher: McGraw Hill Professional

Published: 2010-05-28

Total Pages: 240

ISBN-13: 0071743669

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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The Intercultural Dynamics of Multicultural Working
The Intercultural Dynamics of Multicultural Working

Author: Manuela Guilherme

Publisher: Multilingual Matters

Published: 2010

Total Pages: 264

ISBN-13: 1847692850

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This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments.

Cross-Cultural Collaboration and Leadership in Modern Organizations
Cross-Cultural Collaboration and Leadership in Modern Organizations

Author: Erbe, Nancy D.

Publisher: IGI Global

Published: 2015-06-29

Total Pages: 413

ISBN-13: 1466683775

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As many organizations expand, it becomes increasingly important to implement collaboration and leadership practices that help ensure their overall success. Being able to work and lead effectively in diverse settings can greatly benefit individual employees and the organization as a whole. Cross-Cultural Collaboration and Leadership in Modern Organizations provides an interdisciplinary analysis of how organizations can responsibly embrace complex problem-solving and creative decision making. Providing essential practical tools and critical guidelines, this publication is a necessary reference source benefiting business professionals, managers, researchers, and students interested in leadership and collaboration strategies and their application to various disciplines such as human resources management, professional development, organizational development, and education.

The Handbook of Conflict Resolution
The Handbook of Conflict Resolution

Author: Peter T. Coleman

Publisher: John Wiley & Sons

Published: 2014-02-28

Total Pages: 1268

ISBN-13: 1118810325

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Praise for The Handbook of Conflict Resolution "This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf." —Leymah Gbowee, Nobel Peace Prize Laureate "The Handbook of Conflict Resolution offers an astonishing array of insightful articles on theory and practice by leading scholars and practitioners. Students, professors, and professionals alike can learn a great deal from studying this Handbook." —William Ury, Director, Global Negotiation Project, Harvard University; coauthor, Getting to Yes and author, The Third Side "Morton Deutsch, Peter Coleman, and Eric Marcus put together a handbook that will be helpful to many. I hope the book will reach well beyond North America to contribute to the growing worldwide interest in the constructive resolution of conflict. This book offers instructive ways to make this commitment a reality." —George J. Mitchell, Former majority leader of the United States Senate; former chairman of the Peace Negotiations in Northern Ireland and the International Fact-Finding Committee on Violence in the Middle East; chairman of the board, Walt Disney Company; senior fellow at the School of International and Public Affairs, Columbia University "Let's be honest. This book is just too big to carry around in your hand. But that's because it is loaded with the most critical essays linking the theory and practice of conflict resolution. The Handbook of Conflict Resolution is heavy on content and should be a well-referenced resource on the desk of every mediator—as it is on mine." —Johnston Barkat, Assistant Secretary-General, Ombudsman and Mediation Services, United Nations

Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities
Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities

Author: Bhattacharyya, Siddhartha

Publisher: IGI Global

Published: 2019-11-22

Total Pages: 187

ISBN-13: 1799817288

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Disputes between peers as well as between supervisors-subordinates happen numerous times a week in the corporate environment. Although the win-win concept is the ideal orientation, the notion that there can only be one winner is constantly being reinforced in some cultures. This kind of mentality can be destructive when communicating with different cultural groups by creating barriers in negotiation, resolution, and compromise; it can also lead the "loser" to feel mediocre. When the win-win orientation is absent in negotiation, different responses to conflict may be observed. Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities provides emerging research on approaches for conflict resolution in organizations whereby it is possible to establish congenial ambiences in different organizations, leading to better outcomes and performance. Featuring coverage on a broad range of topics such as organizational change, leaderships roles, and organizational change, this book is ideally designed for managers, human resources officials, executives, researchers, scholars, professors, industry professionals, and students interested in the current research behind the reduction, elimination, and termination of all forms of organizational conflict.

Conflict Management and Intercultural Communication
Conflict Management and Intercultural Communication

Author: Xiaodong Dai

Publisher: Taylor & Francis

Published: 2022-11-15

Total Pages: 347

ISBN-13: 1000774236

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Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Conflict Management in International Missions
Conflict Management in International Missions

Author: Olav Ofstad

Publisher: Routledge

Published: 2015-01-09

Total Pages: 174

ISBN-13: 1317639006

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This book serves primarily as a field guide and curriculum for organisations training personnel for conflict management missions abroad. Currently, a gap exists between practitioners and academia in the field of conflict management and peacebuilding. Few practitioners have studied conflict management, and few academics have experience as field workers. Conflict literature contains a range of important insights and analyses, but is useful only to a limited degree to practitioners. This book provides practitioners with a much needed guidebook which is easy to understand, academically solid and which identifies with their mission and helps them relate to real-time challenges in the field. The book focuses on a number of case studies, including peacebuilding efforts in East Timor, and offers a range of practical advice for persons about to embark on a mission, from the receipt of an appointment to establishment in the field and encountering the realities and practical challenges that handling conflicts may imply. This book will be of much interest to students of conflict management, peacebuilding and conflict resolution, as well as practitioners in the field.