Creating Magic

Creating Magic

Author: Lee Cockerell

Publisher: Crown Currency

Published: 2008-10-14

Total Pages: 290

ISBN-13: 0385528280

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“It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important. Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.


Writing Magic

Writing Magic

Author: Gail Carson Levine

Publisher: Harper Collins

Published: 2013-08-27

Total Pages: 117

ISBN-13: 0062253557

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Fairy-tale master Gail Carson, the bestselling author of Ella Enchanted, guides writers of all ages on how to develop their craft, with practical advice and heartfelt encouragement. In Writing Magic, Newbery Honor author Gail Carson Levine shares her tricks of the trade. She shows how you can get terrific ideas for stories, invent great beginnings and endings, write sparkling dialogue, develop memorable characters—and much, much more. She advises you about what to do when you feel stuck—and how to use helpful criticism. Best of all, she offers writing exercises that will set your imagination on fire. With humor, honesty, and wisdom, Gail Carson Levine shows you that you, too, can make magic with your writing.


The Customer Rules

The Customer Rules

Author: Lee Cockerell

Publisher: Crown Currency

Published: 2013-03-05

Total Pages: 210

ISBN-13: 0770435610

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The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example: Rule #1: Customer Service Is Not a Department Rule #3: Great Service Follows the Laws of Gravity Rule #5: Ask Yourself "What Would Mom Do?" Rule #19: Be a Copycat Rule #25. Treat Every Customer like a Regular Rule #39: Don’t Try Too Hard As simple as they are profound, these principles have been shown to work in companies as large as Disney and as small as a local coffee shop; from businesses selling cutting-edge technologies like computer tablets to those selling products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been proven indispensible at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers Chock-full of universal advice, applicable online and off, The Customer Rules is the essential handbook for service excellence everywhere.


Real Magic

Real Magic

Author: Wayne W. Dyer

Publisher: Harper Collins

Published: 2010-08-24

Total Pages: 354

ISBN-13: 0062013130

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BESTSELLING BOOK In this inspirational guide, Wayne Dyer, the author of the phenomenal bestsellers Wisdom of the Ages, Pulling Your Own Strings, and Your Erroneous Zones, reveals seven beliefs central to working miracles in our everyday lives. When most of us think of magic, we picture a man in a black cape sawing a woman in half, or a sleight-of-hand card trick. But there's another kind of magic – real magic – that can enrich your life. According to Dyer, real magic means creating miracles in everyday life. Quitting smoking or drinking, achieving new Job success, or finding a happy relationship – these are all miracles because they transcend our perceived limitations. From "creating a miracle mind-set" and achieving change in the areas of personal health, prosperity, and fulfilling love relationships to believing in the magic of miracles on a global scale, Dyer shows us that miracles within our reach and within our own minds. In Real Magic, Dyer teaches us how to achieve a higher level of consciousness. He asks us to imagine what would make us happy, then offers specific strategies for attaining these goals. In every aspect of our individual lives – physical health, finances, intimate relationships, and personal identity – there is always room for a miracle or two. And with Dyer's help, each and every one of us can be a miracle worker.


Time Management Magic

Time Management Magic

Author: Lee Cockerell

Publisher:

Published: 2019-09-10

Total Pages: 0

ISBN-13: 9781642793185

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The retired executive vice president of Walt Disney World believes that having a well-organized system for planning and executing one's goals and dreams is vital. He credits his success to having a strong time management system in place to ensure he would do what he said he would do and keep his promises. The time-management secrets he has developed have become one of his most requested corporate training lectures and are now available in his tell-all guide.


Creating Classroom Magic

Creating Classroom Magic

Author: Shauna Pollock

Publisher:

Published: 2015-11-28

Total Pages: 302

ISBN-13: 9781941500705

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Bring Walt Disney into Your Classroom. Award-winning teacher Shauna Pollock shares her innovative system for an "experimental prototype CLASSROOM of tomorrow" that you can apply TODAY to your own classroom, and reap the educational benefits of teaching by the "Disney Way".


Making Magic Together

Making Magic Together

Author: Micheal Kitchens

Publisher: In the Place Where Trees Sleep

Published: 2022-01-31

Total Pages: 42

ISBN-13: 9781667819396

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Filled with vibrant colors and detailed illustrations, Making Magic Together is a wonderful story that early readers will love! Filled with vibrant colors and detailed illustrations, Making Magic Together is a wonderful story that early readers will love! This book tells the story of a beautifully diverse set of loving and unique, but somehow familiar and very comforting woodland characters. They discover each other and build friendships in a magical forest glen that they think of as the place where trees sleep.


Here Is Real Magic

Here Is Real Magic

Author: Nate Staniforth

Publisher: Bloomsbury Publishing USA

Published: 2018-01-16

Total Pages: 257

ISBN-13: 163286424X

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An extraordinary memoir about finding wonder in everyday life, from magician Nate Staniforth. Nate Staniforth has spent most of his life and all of his professional career trying to understand wonder--what it is, where to find it, and how to share it with others. He became a magician because he learned at a young age that magic tricks don't have to be frivolous. Magic doesn't have to be about sequins and smoke machines--rather, it can create a moment of genuine astonishment. But after years on the road as a professional magician, crisscrossing the country and performing four or five nights a week, every week, Nate was disillusioned, burned out, and ready to quit. Instead, he went to India in search of magic. Here Is Real Magic follows Nate Staniforth's evolution from an obsessed young magician to a broken wanderer and back again. It tells the story of his rediscovery of astonishment--and the importance of wonder in everyday life--during his trip to the slums of India, where he infiltrated a three-thousand-year-old clan of street magicians. Here Is Real Magic is a call to all of us--to welcome awe back into our lives, to marvel in the everyday, and to seek magic all around us.