Creating Business Value with Information Technology
Creating Business Value with Information Technology

Author: Namchul Shin

Publisher: IGI Global

Published: 2003-01-01

Total Pages: 338

ISBN-13: 9781931777919

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"Addressing questions raised by managers and researchers over the last decade on the business value of information technology (IT), this book provides business professionals with a more precise rationale for making IT investments by detailing how computerization does not automatically create business value, but is one essential component that should be coupled with organizational changes such as new strategies, new business processes, and new organizational structures."

The IT Payoff
The IT Payoff

Author: Sarv Devaraj

Publisher: FT Press

Published: 2002

Total Pages: 202

ISBN-13: 9780130650740

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In an era when IT budgets are being cut as indiscriminately as they were once increased, this book offers the first systematic guide to measuring the true impact of IT spending--and making rational decisions about which projects to fund.

Public Information Technology
Public Information Technology

Author: G. David Garson

Publisher: IGI Global

Published: 2003-01-01

Total Pages: 409

ISBN-13: 1591400600

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Public Information Technology: Policy and Management Issues constitutes a survey of many of the most important dimensions of managing information technology in the public sector. Written by noted academics and public administration practitioners, this book addresses general policy and administrative issues in this arena as well as the information technology skills needed by public managers.

E-commerce and Cultural Values
E-commerce and Cultural Values

Author: Theerasak Thanasankit

Publisher: IGI Global

Published: 2003-01-01

Total Pages: 299

ISBN-13: 1591400937

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There is substantial interest in research in developing countries, especially in the use, implementation and development of information technology and systems. Many researchers have been moving toward an understanding of indigenous social and cultural structures and how they influence the use and development of information systems. E-Commerce and Cultural Values addresses these issues and brings together scholars to share their expertise on different aspects of the social side of e-Commerce and information systems and how they impact the cultural values of a society.

Decision-Making Support Systems: Achievements and Challenges for the New Decade
Decision-Making Support Systems: Achievements and Challenges for the New Decade

Author: Mora, Manuel

Publisher: IGI Global

Published: 2002-07-01

Total Pages: 435

ISBN-13: 1591400805

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Annotation The book presents state-of-the-art knowledge about decision-making support systems (DMSS). Its main goals are to provide a compendium of quality chapters on decision-making support systems that help diffuse scarce knowledge about effective methods and strategies for successfully designing, developing, implementing, and evaluating decision-making support systems, and to create an awareness among readers about the relevance of decision-making support systems in the current complex and dynamic management environment.

Information Technology-enabled Global Customer Service
Information Technology-enabled Global Customer Service

Author: Tapio Reponen

Publisher: IGI Global

Published: 2003-01-01

Total Pages: 288

ISBN-13: 1591400872

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Recently there has been increased demand for combining locally customized services to the economies of the scale of worldwide operations. In this environment competitiveness calls for integrating the potential of information technology to well functioning global logistics. Information Technology Enabled Global Customer Service combines theoretical consideration and practical experiences in implementing new customer service models.

Multidimensional Databases: Problems and Solutions
Multidimensional Databases: Problems and Solutions

Author: Rafanelli, Maurizio

Publisher: IGI Global

Published: 2002-07-01

Total Pages: 340

ISBN-13: 1591400864

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Multidimensional Databases: Problems and Solutions strives to be the point of reference for the most important issues in the field of multidimensional databases. This book provides a brief history of the field and distinguishes between what is new in recent research and what is merely a renaming of old concepts. In addition Multidimensional Databases: Problems and Solutions outlines the incredible advances in technology and ever increasing demands from users in the most diverse applicative areas such as finance, medicine, statistics, business, and many more. Many of the most distinguished and well-known researchers have contributed to this book writing about their own specific field.

Architectural Issues of Web-enabled Electronic Business
Architectural Issues of Web-enabled Electronic Business

Author: Nansi Shi

Publisher: IGI Global

Published: 2002-01-01

Total Pages: 420

ISBN-13: 1591400813

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Web technologies play a critical role in today's web-enabled e-Business. A key to success in applying the web-based technologies to the real world problems lies in understanding the architectural issues and developing the appropriate methodologies and tools for designing e-Business systems. The main purpose of Architectural Issues of Web-Enabled Electronic Business therefore, is to provide e-Business professionals a holistic perspective of this field that covers a wide range of topics.

Knowledge and Information Technology Management: Human and Social Perspectives
Knowledge and Information Technology Management: Human and Social Perspectives

Author: Gunasekaran, Angappa

Publisher: IGI Global

Published: 2002-07-01

Total Pages: 380

ISBN-13: 1591400724

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Success in an increasingly competitive market depends on the quality of knowledge which organisations apply to their major business processes. For example, a supply chain depends on knowledge of diverse areas, including raw materials, planning, manufacturing, and distribution. Likewise, product development requires knowledge of consumer requirements, new science, new technology, and marketing. Knowledge is broadly defined as credible information that is of potential value to an organisation. Knowledge management (KM) is a function of generation and dissemination of information, developing a shared understanding of information, filtering shared understandings into degrees of potential value, and storing valuable knowledge within the confines of an accessible organisational mechanism.

Advances in Software Maintenance Management: Technologies and Solutions
Advances in Software Maintenance Management: Technologies and Solutions

Author: Piattini, Mario

Publisher: IGI Global

Published: 2002-07-01

Total Pages: 314

ISBN-13: 1591400856

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Advances in Software Maintenance Management: Technologies and Solutions is a compilation of chapters from some of the best researchers and practitioners in the area of software maintenance. The chapters in this book are intended to be useful to a wide audience where software maintenance is a mandatory matter for study.