Creating Public Value

Creating Public Value

Author: Mark H. Moore

Publisher: Harvard University Press

Published: 1997-03-25

Total Pages: 420

ISBN-13: 0674248783

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A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.


Recognizing Public Value

Recognizing Public Value

Author: Mark H. Moore

Publisher: Harvard University Press

Published: 2013-02-15

Total Pages: 415

ISBN-13: 0674071379

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Mark H. Moore’s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unresolved: how could one recognize (in an accounting sense) when public value had been created? Here, Moore closes the gap by setting forth a philosophy of performance measurement that will help public managers name, observe, and sometimes count the value they produce, whether in education, public health, safety, crime prevention, housing, or other areas. Blending case studies with theory, he argues that private sector models built on customer satisfaction and the bottom line cannot be transferred to government agencies. The Public Value Account (PVA), which Moore develops as an alternative, outlines the values that citizens want to see produced by, and reflected in, agency operations. These include the achievement of collectively defined missions, the fairness with which agencies operate, and the satisfaction of clients and other stake-holders. But strategic public managers also have to imagine and execute strategies that sustain or increase the value they create into the future. To help public managers with that task, Moore offers a Public Value Scorecard that focuses on the actions necessary to build legitimacy and support for the envisioned value, and on the innovations that have to be made in existing operational capacity. Using his scorecard, Moore evaluates the real-world management strategies of such former public managers as D.C. Mayor Anthony Williams, NYPD Commissioner William Bratton, and Commissioner of the Minnesota Department of Revenue John James.


Creating Vibrant Public Spaces

Creating Vibrant Public Spaces

Author: Ned Crankshaw

Publisher: Island Press

Published: 2012-09-26

Total Pages: 229

ISBN-13: 1610910567

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Public space and street design in commercial districts can dictate the success or failure of walkable community centers. Instead of focusing our efforts on designing new “compact town centers,” many of which are located in the suburbs, we should instead be revitalizing existing authentic town centers. This informative, practical book describes methods for restoring the health and vibrancy of the streets and public spaces of our existing commercial districts in ways that will make them positive alternatives to suburban sprawl while respecting their historic character. Clearly written and with numerous photos to enhance the text, Creating Vibrant Public Spaces uses examples from communities across the United States to illustrate the potential for restoring the balance provided by older urban centers between automobile access and “walkability.” In advice that can be applied to a variety of settings and scales, Crankshaw describes the tenets of contemporary design theory, how to understand the physical evolution of towns, how to analyze existing conditions, and how to evaluate the feasibility of design recommendations. Good design in commercial centers, Crankshaw contends, facilitates movement and access, creates dynamic social spaces, and contributes to the sense of a “center”—a place where social, commercial, and institutional interaction is more vibrant than in surrounding districts. For all the talk of creating new “green” urban spaces, the ingredients of environmentally aware design, he points out, can often be found in the deteriorating cores and neighborhoods of towns and cities across the United States. With creativity, planning, and commitment, these centers can thrive again, adding to the quality of local life and contributing to the local economy, too.


Creating Public Value in Practice

Creating Public Value in Practice

Author: John M. Bryson

Publisher: CRC Press

Published: 2015-02-13

Total Pages: 432

ISBN-13: 148221461X

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Creating Public Value in Practice: Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World brings together a stellar cast of thinkers to explore issues of public and cross-sector decision-making within a framework of democratic civic engagement. It offers an integrative approach to understanding and applying the con


Creating Public Paradise

Creating Public Paradise

Author: Marian Koren

Publisher: NBD Biblion Publishers

Published: 2004

Total Pages: 164

ISBN-13: 9789054835707

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Result of a conference organised by the Ministry of Education, Culture and Science and the Netherlands Public Library Association, on the occasion of the Dutch presidency of the Council of Europe on the 18th and 19th of March 2004 in The Hague and Apeldoorn. New functions and forms of public libraries in the 21st century were the central theme about which more than 150 participants of over 35 countries discussed. It was an expert meeting of governmental policy makers as well as professionals from the library field, and it includes library building and city planning, new public library concepts and its reflection in attractive and sustainable design and public library building. Consists of lectures, recommendations to the Council of Europe, seminar, survey reports on the situation of public libraries in European countries.


Governance Models for Creating Public Value in Open Data Initiatives

Governance Models for Creating Public Value in Open Data Initiatives

Author: Manuel Pedro Rodríguez Bolívar

Publisher: Springer

Published: 2019-05-07

Total Pages: 187

ISBN-13: 3030144461

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This book relies on the conceptual model of Open Government (OG), focusing on transparency and, concretely, in open data initiatives at the local government context with the aim of improving participation and collaboration. Most Open Government models are centered on three pillars: transparency, participation and collaboration. Transparency is a crucial ingredient of OG and, applied to data openness means to ensure that the data are well known, comprehensible, easily accessible and open to all. new governance models based on different open data models have not been proposed up to now. The chapter authors seek to contribute recent research to the discussion on governance models of open data initiatives to support Open Governments with the aim of creating public value. It includes both theoretical and empirical studies on governments models in open data initiatives.


Creating Public Service Jobs

Creating Public Service Jobs

Author: United States. Congress. Senate. Committee on Labor and Human Resources. Subcommittee on Employment and Productivity

Publisher:

Published: 1994

Total Pages: 72

ISBN-13:

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