Conversations for Change: 12 Ways to Say it Right When It Matters Most

Conversations for Change: 12 Ways to Say it Right When It Matters Most

Author: Shawn Kent . Hayashi

Publisher: McGraw Hill Professional

Published: 2010-10-01

Total Pages: 252

ISBN-13: 0071746242

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“A must read for anyone in business, government or academia. The lessons Hayashi teaches are all too often taken for granted. This work distills a lifetime of experience into easily understood actions that can benefit us all.”–Joseph Major, Chairman and CEO, The Victory Bank Key Conversations for Positive Change--SAY IT RIGHT FOR BUSINESS AND CAREER SUCCESS Whether you’re trying to motivate a team, negotiate a contract, make a sale, ask for a raise, land a new job, or terminate an employee, the conversations you have will either help you succeed or undermine your goals. Communication expert and leadership coach Shawn Kent Hayashi has spent more than two decades studying how the things people say impact their business and professional lives. In her new book CONVERSATIONS FOR CHANGE: 12 Ways to Say It Right When It Matters Most, she not only identifies the twelve most important types of conversations people have, but shows readers how to reach their maximum potential by using these conversations effectively. Hayashi identifies the 12 types of conversations that are vital for growth and success--not just in business but in every area of your life. In order to communicate well you must first master three fundamentals. These are: Building emotional intelligence Understanding workplace motivators Recognizing and adapting to communication styles Readers of CONVERSATIONS FOR CHANGE, can take a free, self assessment at www.WhenTheConversationChanges.com to identify their personal communication style. This is the book that shows you how to: Simplify your message--without oversimplifying it Reduce tensions between you and your listener Quickly recognize and choose the most effective interpersonal communication techniques Be flexible and resilient while staying focused on your objective Choose the right phrases for any situation Use timing to your best advantage


Changing Conversations in Organizations

Changing Conversations in Organizations

Author: Patricia Shaw

Publisher: Psychology Press

Published: 2002

Total Pages: 214

ISBN-13: 9780415249140

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Focusing on the essential uncertainty of participating in evolving events as they happen, this book considers the creative possibilities of such participation from a complexity perspective.


Conversations of Change

Conversations of Change

Author: Jen Frahm

Publisher:

Published: 2017-07-18

Total Pages:

ISBN-13: 9780648087922

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A practical guide to implementing workplace change. Managing change in a workplace can be a difficult process. Your focus should be on the opportunity it presents, not the problem that's been created. Conversations of Change is a practical guide that navigates experienced and inexperienced managers alike through the process of identifying, creating and measuring real and effective change. The book covers how to make sense of organizational change, how to set up your change initiative for success and what you need to know implement change well. Structured in three easy to read parts. Part 1: Shaping up - the decisions you need to make -Clarity on 4 universal points of confusion in change -Who's who in the zoo! Easy to understand explanations of 10 necessary roles in change -Change success - a three legged stool, pull one element away and it falls over -6 most commonly used change models explained Part 2 Moving forward - the 5 pillars of change success -6 elements of change capable organisation -Change readiness and how to assess if you are ready for change -Dealing with change resistance - three key considerations -From the trenches - 5 pitfalls of change communication to avoid -12 truisms of change leadership Part 3 Check the peripherals - things that you should be aware of -5 Future of Work practices and how they can be used in your change efforts -6 myths of change management that can get in the way -The ultimate information on how to develop your knowledge in change management - including associations, formal knowledge, communities of practice, self study with 11 change experts to follow on twitter and 17 change management blogs to bookmark Bonus chapter! A full summary of all four adventures


Can Your Conversations Change the World?

Can Your Conversations Change the World?

Author: Erinne Paisley

Publisher: Orca Book Publishers

Published: 2018-09-18

Total Pages: 153

ISBN-13: 1459813111

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Being a feminist can mean different things to different people, but one thing it always includes is the belief in equality and human rights. Whether you are talking with one close friend or hanging out with a group of classmates, it matters what you say and how you say it. Not everyone is going to agree with your opinions, especially when you are talking about social justice issues. Can Your Conversations Change the World? provides insight into the origins and history of feminism, how it plays out on the global stage and what it means to be a young feminist and activist today.


Classroom Talk for Social Change

Classroom Talk for Social Change

Author: Melissa Schieble

Publisher: Teachers College Press

Published: 2020

Total Pages: 161

ISBN-13: 0807778397

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Learn how to foster critical conversations in English language arts classrooms. This guide encourages teachers to engage students in noticing and discussing harmful discourses about race, gender, and other identities. The authors take readers through a framework that includes knowledge about power, a critical learner stance, critical pedagogies, critical talk moves, and vulnerability. The text features in-depth classroom examples from six secondary English language arts classrooms. Each chapter offers specific ways in which teachers can begin and sustain critical conversations with their students, including the creation of teacher inquiry groups that use transcript analysis as a learning tool. Book Features: Strategies that educators can use to facilitate conversations about critical issues.In-depth classroom examples of teachers doing this work with their students.Questions, activities, and resources that foster self-reflection.Tools for engaging in transcript analysis of classroom conversations.Suggestions for developing inquiry groups focused on critical conversations.


The Four Conversations

The Four Conversations

Author: Jeffrey D. Ford

Publisher: Berrett-Koehler Publishers

Published: 2009-08-10

Total Pages: 283

ISBN-13: 1609944550

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Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time—planning and starting each one well, and finishing every conversation effectively—to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.


Moments of Impact

Moments of Impact

Author: Chris Ertel

Publisher: Simon and Schuster

Published: 2014-02-11

Total Pages: 272

ISBN-13: 1451697627

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Two leading experts on designing strategic conversations unveil a simple, creative process that allows teams to tackle their most challenging issues. In our fast-changing world, leaders are increasingly confronted by messy, multifaceted challenges that require collaboration to resolve. But the standard methods for tackling these challenges—meetings packed with data-drenched presentations or brainstorming sessions that circle back to nowhere—just don’t deliver. Great strategic conversations generate breakthrough insights by combining the best ideas of people with different backgrounds and perspectives. In this book, two experts “crack the code” on what it takes to design creative, collaborative problem-solving sessions that soar rather than sink. Drawing on decades of experience as innovation strategists—and supported by cutting-edge social science research, dozens of real-life examples, and interviews with well over 100 thought leaders, executives, and fellow practitioners— they unveil a simple, creative process that leaders and their teams can use to unlock solutions to their most vexing issues. The book also includes a “Starter Kit” full of tools and tips for putting the book’s core principles into practice.


The Four Greatest Coaching Conversations

The Four Greatest Coaching Conversations

Author: Jerry Connor

Publisher: Nicholas Brealey

Published: 2019-10-15

Total Pages: 185

ISBN-13: 1529391091

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Based on data and insights from over 100k virtual and in-person coaching conversations conducted by the talented coaches of BTS Coach, comes the first book to take BTS Coach's evidence-based coaching process to a mass audience. In a concise, easy-to-understand manner, the book reveals 4 mindsets (Be, Relate, Think, Inspire) that are most critical for individuals to experience deep, meaningful change, along with the process and tools for sparking their own powerful conversations to get the best out of themselves and those around them.


Coaching for Equity

Coaching for Equity

Author: Elena Aguilar

Publisher: John Wiley & Sons

Published: 2020-07-14

Total Pages: 418

ISBN-13: 1119592348

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Your Guide to Creating Equitable Schools If we hope to interrupt educational inequities and create schools in which every child thrives, we must open our hearts to purposeful conversation and hone our skills to make those conversations effective. With characteristic honesty and wisdom, Elena Aguilar inspires us to commit to transforming our classrooms, lays bare the hidden obstacles to equity, and helps us see how to overcome these obstacles, one conversation at a time. Coaching for Equity is packed with the resources necessary to implement Transformational Coaching in any organization. In addition to an updated coaching framework and corresponding rubrics, a comprehensive set of coaching tools puts success in every coach’s hands. Extensive personal narratives demonstrate what coaching for equity looks like and help us see how we can make every conversation count towards building a more just and equitable world. Coaching for Equity covers critical topics in the larger conversation about racial equity, and helps readers develop the knowledge, dispositions and skills to be able to: Talk productively about race, Build trust to support vulnerability, Unpack mental models and change someone’s mind, Observe classrooms and collect data to support equitable outcomes, Inspire others and deepen commitment, Evaluate and celebrate growth. Perfect for teachers, teacher leaders, coaches and administrators, Coaching for Equity offers extensive strategies for talking about race, power, and systems of oppression. In framing the rationale for transformational conversations, Coaching for Equity gives us the context we need to enter into this work. In laying out the strategies, tools and models for critical conversations, it gives us the way forward. Comprehensive, concrete, and deeply human, Coaching for Equity is the guide for those who choose to accept responsibility for interrupting inequities in schools. It is for all educators who know there is a better way.


Fierce Conversations (Revised and Updated)

Fierce Conversations (Revised and Updated)

Author: Susan Scott

Publisher: Penguin

Published: 2004-01-06

Total Pages: 324

ISBN-13: 9780425193372

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Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager