Conversational AI with Rasa

Conversational AI with Rasa

Author: Xiaoquan Kong

Publisher: Packt Publishing Ltd

Published: 2021-10-08

Total Pages: 264

ISBN-13: 1801073880

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Create next-level AI assistants and transform how customers communicate with businesses with the power of natural language understanding and dialogue management using Rasa Key FeaturesUnderstand the architecture and put the underlying principles of the Rasa framework to practiceLearn how to quickly build different types of chatbots such as task-oriented, FAQ-like, and knowledge graph-based chatbotsExplore best practices for working with Rasa and its debugging and optimizing aspectsBook Description The Rasa framework enables developers to create industrial-strength chatbots using state-of-the-art natural language processing (NLP) and machine learning technologies quickly, all in open source. Conversational AI with Rasa starts by showing you how the two main components at the heart of Rasa work – Rasa NLU (natural language understanding) and Rasa Core. You'll then learn how to build, configure, train, and serve different types of chatbots from scratch by using the Rasa ecosystem. As you advance, you'll use form-based dialogue management, work with the response selector for chitchat and FAQ-like dialogs, make use of knowledge base actions to answer questions for dynamic queries, and much more. Furthermore, you'll understand how to customize the Rasa framework, use conversation-driven development patterns and tools to develop chatbots, explore what your bot can do, and easily fix any mistakes it makes by using interactive learning. Finally, you'll get to grips with deploying the Rasa system to a production environment with high performance and high scalability and cover best practices for building an efficient and robust chat system. By the end of this book, you'll be able to build and deploy your own chatbots using Rasa, addressing the common pain points encountered in the chatbot life cycle. What you will learnUse the response selector to handle chitchat and FAQsCreate custom actions using the Rasa SDKTrain Rasa to handle complex named entity recognitionBecome skilled at building custom components in the Rasa frameworkValidate and test dialogs end to end in RasaDevelop and refine a chatbot system by using conversation-driven deployment processingUse TensorBoard for tuning to find the best configuration optionsDebug and optimize dialogue systems based on RasaWho this book is for This book is for NLP professionals as well as machine learning and deep learning practitioners who have knowledge of natural language processing and want to build chatbots with Rasa. Anyone with beginner-level knowledge of NLP and deep learning will be able to get the most out of the book.


Conversational AI

Conversational AI

Author: Andrew Freed

Publisher: Simon and Schuster

Published: 2021-10-12

Total Pages: 318

ISBN-13: 1617298832

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Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants


Conversational Artificial Intelligence

Conversational Artificial Intelligence

Author: Romil Rawat

Publisher: John Wiley & Sons

Published: 2024-03-06

Total Pages: 804

ISBN-13: 1394200560

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This book reviews present state-of-the-art research related to the security of cloud computing including developments in conversational AI applications. It is particularly suited for those that bridge the academic world and industry, allowing readers to understand the security concerns in advanced security solutions for conversational AI in the cloud platform domain by reviewing present and evolving security solutions, their limitations, and future research directions. Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface. Conversational chatbots that respond to questions promptly and accurately to help customers are a fascinating development since they make the customer service industry somewhat self-sufficient. A well-automated chatbot can decimate staffing needs, but creating one is a time-consuming process. Voice recognition technologies are becoming more critical as AI assistants like Alexa become more popular. Chatbots in the corporate world have advanced technical connections with clients thanks to improvements in artificial intelligence. However, these chatbots’ increased access to sensitive information has raised serious security concerns. Threats are one-time events such as malware and DDOS (Distributed Denial of Service) assaults. Targeted strikes on companies are familiar and frequently lock workers out. User privacy violations are becoming more common, emphasizing the dangers of employing chatbots. Vulnerabilities are systemic problems that enable thieves to break in. Vulnerabilities allow threats to enter the system, hence they are inextricably linked. Malicious chatbots are widely used to spam and advertise in chat rooms by imitating human behavior and discussions, or to trick individuals into disclosing personal information like bank account details.


Conversational AI

Conversational AI

Author: Andrew Freed

Publisher: Simon and Schuster

Published: 2021-11-02

Total Pages: 318

ISBN-13: 1638351007

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"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities." - Maxim Volgin, KLM Design, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services. In Conversational AI, you will learn how to: Pick the right AI assistant type and channel for your needs Write dialog with intentional tone and specificity Train your AI’s classifier from the ground up Create question-and-direct-response AI assistants Design and optimize a process flow for web and voice Test your assistant’s accuracy and plan out improvements Conversational AI: Chatbots that work teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Create AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. Conversational AI systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants. About the book Conversational AI is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center. What's inside Pick the right AI for your needs Train your AI classifier Create question-and-direct-response assistants Design and optimize a process flow About the reader For software developers. Examples use Watson Assistant and Python. About the author Andrew R. Freed is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012. Table of Contents PART 1 FOUNDATIONS 1 Introduction to conversational AI 2 Building your first conversational AI PART 2 DESIGNING FOR SUCCESS 3 Designing effective processes 4 Designing effective dialogue 5 Building a successful AI assistant PART 3 TRAINING AND TESTING 6 Training your assistant 7 How accurate is your assistant? 8 Testing your dialogue flows PART 4 MAINTENANCE 9 Deployment and management 10 Improving your assistant PART 5 ADVANCED/OPTIONAL TOPICS 11 Building your own classifier 12 Additional training for voice assistants


Building Chatbots with Python

Building Chatbots with Python

Author: Sumit Raj

Publisher: Apress

Published: 2018-12-12

Total Pages: 205

ISBN-13: 1484240960

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Build your own chatbot using Python and open source tools. This book begins with an introduction to chatbots where you will gain vital information on their architecture. You will then dive straight into natural language processing with the natural language toolkit (NLTK) for building a custom language processing platform for your chatbot. With this foundation, you will take a look at different natural language processing techniques so that you can choose the right one for you. The next stage is to learn to build a chatbot using the API.ai platform and define its intents and entities. During this example, you will learn to enable communication with your bot and also take a look at key points of its integration and deployment. The final chapter of Building Chatbots with Python teaches you how to build, train, and deploy your very own chatbot. Using open source libraries and machine learning techniques you will learn to predict conditions for your bot and develop a conversational agent as a web application. Finally you will deploy your chatbot on your own server with AWS. What You Will Learn Gain the basics of natural language processing using Python Collect data and train your data for the chatbot Build your chatbot from scratch as a web app Integrate your chatbots with Facebook, Slack, and Telegram Deploy chatbots on your own server Who This Book Is For Intermediate Python developers who have no idea about chatbots. Developers with basic Python programming knowledge can also take advantage of the book.


Building an Enterprise Chatbot

Building an Enterprise Chatbot

Author: Abhishek Singh

Publisher: Apress

Published: 2019-09-13

Total Pages: 399

ISBN-13: 1484250346

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Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This involves data collection from sources such as conversations from customer service centers, online chats, emails, and other NLP sources. You’ll then design the solution architecture of the chatbot. Once the architecture is framed, the author goes on to explain natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) with examples. In the next sections, you'll design and implement the backend framework of a typical chatbot from scratch. You will also explore some popular open-source chatbot frameworks such as Dialogflow and LUIS. The authors then explain how you can integrate various third-party services and enterprise databases with the custom chatbot framework. In the final section, you'll discuss how to deploy the custom chatbot framework on the AWS cloud. By the end of Building an Enterprise Chatbot, you will be able to design and develop an enterprise-ready conversational chatbot using an open source development platform to serve the end user. What You Will LearnIdentify business processes where chatbots could be usedFocus on building a chatbot for one industry and one use-case rather than building a ubiquitous and generic chatbot Design the solution architecture for a chatbotIntegrate chatbots with internal data sources using APIsDiscover the differences between natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) Work with deployment and continuous improvement through representational learning Who This Book Is ForData scientists and enterprise architects who are currently looking to deploy chatbot solutions to their business.


Conversational AI

Conversational AI

Author: Michael McTear

Publisher: Springer Nature

Published: 2022-05-31

Total Pages: 234

ISBN-13: 3031021762

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This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.


Practical Natural Language Processing

Practical Natural Language Processing

Author: Sowmya Vajjala

Publisher: O'Reilly Media

Published: 2020-06-17

Total Pages: 455

ISBN-13: 149205402X

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Many books and courses tackle natural language processing (NLP) problems with toy use cases and well-defined datasets. But if you want to build, iterate, and scale NLP systems in a business setting and tailor them for particular industry verticals, this is your guide. Software engineers and data scientists will learn how to navigate the maze of options available at each step of the journey. Through the course of the book, authors Sowmya Vajjala, Bodhisattwa Majumder, Anuj Gupta, and Harshit Surana will guide you through the process of building real-world NLP solutions embedded in larger product setups. You’ll learn how to adapt your solutions for different industry verticals such as healthcare, social media, and retail. With this book, you’ll: Understand the wide spectrum of problem statements, tasks, and solution approaches within NLP Implement and evaluate different NLP applications using machine learning and deep learning methods Fine-tune your NLP solution based on your business problem and industry vertical Evaluate various algorithms and approaches for NLP product tasks, datasets, and stages Produce software solutions following best practices around release, deployment, and DevOps for NLP systems Understand best practices, opportunities, and the roadmap for NLP from a business and product leader’s perspective


100 BEST GENERATIVE AI TOOLS

100 BEST GENERATIVE AI TOOLS

Author: Prabhu TL

Publisher: NestFame Creations Pvt Ltd.

Published:

Total Pages: 224

ISBN-13:

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In the era of groundbreaking technological advancements, the book "100 Best Generative AI Tools" is your passport to an exhilarating expedition through the realms of creativity, imagination, and innovation. This captivating guide unveils a curated selection of the most remarkable and transformative generative AI tools that are reshaping the landscape of human ingenuity across a multitude of industries. Unlocking the Power of Generative AI: Imagine a world where machines possess the remarkable ability to generate art, music, literature, and even entire virtual realities. In "100 Best Generative AI Tools," you'll venture into this awe-inspiring realm, where algorithms fuse with creativity to produce captivating and unprecedented results. Whether you're an artist, a musician, a writer, or an innovator, this book empowers you to harness the potential of generative AI to amplify your creative endeavors. A Treasury of Creative Possibilities: This book serves as a treasure trove of innovative generative AI tools, meticulously curated to offer a diverse and comprehensive range of applications. From producing mesmerizing visual masterpieces to composing evocative musical compositions, and from crafting compelling narratives to designing immersive virtual landscapes—each tool is a gateway to limitless creative possibilities. Behind the Algorithmic Curtain: Delve deeper into the intricate workings of these generative AI tools as you unravel the science behind the algorithms. "100 Best Generative AI Tools" deciphers complex concepts into accessible insights, making it a captivating read for both enthusiasts and those new to the field. Explore how neural networks, deep learning, and cutting-edge technology collaborate harmoniously to produce works of art that rival human creativity. Crossing Boundaries and Industries: The impact of generative AI knows no bounds, transcending industries and reshaping the way we perceive creativity. Whether you're a fashion designer pushing the boundaries of design, a game developer crafting immersive digital experiences, or a scientist generating data-driven insights, the tools showcased in this book will spark your imagination and transform your approach to innovation. Empowering Creative Minds: "100 Best Generative AI Tools" goes beyond mere description; it provides you with the tools and knowledge to unleash your creative potential. Whether you're a curious novice or an experienced artist, this book equips you with the resources to embark on a journey of experimentation, discovery, and artistic evolution. Shape the Future of Creativity: As you delve into the pages of "100 Best Generative AI Tools," you become part of a transformative movement that is redefining the boundaries of human creativity. With these tools at your fingertips, you have the power to amplify your artistic voice, challenge traditional norms, and craft a future where the fusion of AI and imagination knows no limits. Join the Creative Revolution: Are you ready to join the ranks of visionaries who are seamlessly blending art, technology, and innovation? "100 Best Generative AI Tools" is your guide to embracing the future, where the canvas of creativity knows no boundaries and the brush strokes of imagination are powered by algorithms. Step into a world where your creative potential knows no limits, and let the journey of innovation begin.


Natural Language Processing with Python and spaCy

Natural Language Processing with Python and spaCy

Author: Yuli Vasiliev

Publisher: No Starch Press

Published: 2020-04-28

Total Pages: 217

ISBN-13: 171850053X

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An introduction to natural language processing with Python using spaCy, a leading Python natural language processing library. Natural Language Processing with Python and spaCy will show you how to create NLP applications like chatbots, text-condensing scripts, and order-processing tools quickly and easily. You'll learn how to leverage the spaCy library to extract meaning from text intelligently; how to determine the relationships between words in a sentence (syntactic dependency parsing); identify nouns, verbs, and other parts of speech (part-of-speech tagging); and sort proper nouns into categories like people, organizations, and locations (named entity recognizing). You'll even learn how to transform statements into questions to keep a conversation going. You'll also learn how to: • Work with word vectors to mathematically find words with similar meanings (Chapter 5) • Identify patterns within data using spaCy's built-in displaCy visualizer (Chapter 7) • Automatically extract keywords from user input and store them in a relational database (Chapter 9) • Deploy a chatbot app to interact with users over the internet (Chapter 11) "Try This" sections in each chapter encourage you to practice what you've learned by expanding the book's example scripts to handle a wider range of inputs, add error handling, and build professional-quality applications. By the end of the book, you'll be creating your own NLP applications with Python and spaCy.