The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services. New to this edition: -Updated charts and data throughout -New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services" -Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.
Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)
From the publishers of Architectural Graphic Standards, this book, created under the auspices of The American Planning Association, is the most comprehensive reference book on urban planning, design, and development available today. Contributions from more than two hundred renowned professionals provide rules of thumb and best practices for mitigating such environmental impacts as noise, traffic, aesthetics, preservation of green space and wildlife, water quality, and more. You get in-depth information on the tools and techniques used to achieve planning and design outcomes, including economic analysis, mapping, visualization, legal foundations, and real estate developments. Thousands of illustrations, examples of custom work by today?s leading planners, and insider information make this work the new standard in the field. Order your copy today.
This book details a process of creating a long-term sustainability and resilience plan for local governments to use in designing and implementing sustainability and resilience-related policies, initiatives, and programs. It offers guidance and methods in applying sustainability and resilience strategies to attain the prosperity of organizations and communities. The recommendations in this book are based on the author's years of experience in directing applied resilience and sustainability planning for a local government, and years of research covering diverse aspects of sustainability and resilience from climate change, climate preparedness and readiness, quadruple bottom line strategy, greenhouse gas emission reduction policies, climate adaptation and mitigation to sustainable energy policies and initiatives. Chapter one defines terms related to sustainability and resilience and addresses how the topics reshape local governments and communities. Chapter two maps out the sustainability and resilience process for organizations and communities, determining the appropriate steps to be taken at each level of sustainability and resilience planning. Chapter three identifies community and organizational level engagement, with internal and external stakeholders, including designs necessary throughout these processes. Chapter four contains measuring, tracking, monitoring and reporting methods using the quadruple bottom line strategy, and developing a sustainability and resilience progress report to ensure accountability, transparency, and good governance. Then, chapter five details the implementation of a sustainability and resilience plan once it is established, describing potential programs and initiatives to achieve sustainable and resilient communities. Chapter six describes the intersection between sustainability and resilience, and chapter seven examines the tools and resources available to create a practical sustainability and resilience plan. Chapter eight concludes the text by addressing the future of sustainability and resilience, and complexities of the modern dynamics of the interconnected systems in cities, counties, and organizations, and recommends how local government administrators in their planning methods and strategies must consider these challenges.
A theoretically driven comparison of sustainability programs in American cities, updated with the latest research and additional case studies. Today most major cities have undertaken some form of sustainability initiative. Yet there have been few systematic comparisons across cities, or theoretically grounded considerations of what works and what does not, and why. In Taking Sustainable Cities Seriously, Kent Portney addresses this gap, offering a comprehensive overview and analysis of sustainability programs and policies in American cities. After discussing the conceptual underpinnings of sustainability, he examines the local aspects of sustainability; considers the measurement of sustainability and offers an index of “serious” sustainability for the fifty-five largest cities in the country; examines the relationship between sustainability and economic growth; and discusses issues of governance, equity, and implementation. He also offers extensive case studies, with separate chapters on large, medium-size, and small cities, and provides an empirically grounded analysis of why some large cities are more ambitious than others in their sustainability efforts. This second edition has been updated throughout, with new material that draws on the latest research. It also offers numerous additional case studies, a new chapter on management and implementation issues, and a greatly expanded comparative analysis of big-city sustainability initiatives. Portney shows how cities use the broad rubric of sustainability to achieve particular political ends, and he dispels the notion that only cities that are politically liberal are interested in sustainability. Taking Sustainable Cities Seriously draws a roadmap for effective sustainability initiatives.
