C-17 Airlifter Program
C-17 Airlifter Program

Author: United States. Congress. House. Committee on Government Operations. Legislation and National Security Subcommittee

Publisher:

Published: 1993

Total Pages: 444

ISBN-13:

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Journal of the House of Representatives of the United States
Journal of the House of Representatives of the United States

Author: United States. Congress. House

Publisher:

Published: 1997

Total Pages: 1788

ISBN-13:

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Some vols. include supplemental journals of "such proceedings of the sessions, as, during the time they were depending, were ordered to be kept secret, and respecting which the injunction of secrecy was afterwards taken off by the order of the House."

Handbook of Public Quality Management
Handbook of Public Quality Management

Author: Ronald J. Stupak

Publisher: CRC Press

Published: 2019-09-16

Total Pages: 892

ISBN-13: 148227048X

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Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.