1. Introduction -- 2. The conceptualization of burnout -- 3. The causes of burnout -- 4. The conditions of probation and parole employment -- 5. Methodology -- 6. Findings: causes of burnout -- 7. Gender and burnout -- 8. Managagers and burnout -- 9. A qualitative analysis of employee attitudes -- 10. Burnout among Southern correctional officers and probation and parole officers -- 11. Summary and implications.
Correctional officers and managers have one of the most stressful jobs anywhere, often leading to high turnover and rates of illness. This doesn't have to be true. The author outlines what stress really is, and teaches strategies to deal with negative stress though such techniques as time management, relaxation, diet and exercise. The book provides guidance for dealing with the negative stress associated with the job.
Counseling Criminal Justice Offenders, Second Edition takes a practical view of offenders, their problems, and the difficulties counselors face working with them in criminal justice settings. Author Ruth E. Masters examines criminal justice counseling on an individual and group basis and in a variety of settings such as prisons, probation and parole agencies, diversion programs, group homes, halfway houses, prerelease facilities, and U.S. jails. The book also explores the many faces of offenders — young, old, male, female, and across many cultures. The Second Edition of Counseling Criminal Justice Offenders recognizes that individuals who counsel offenders in the criminal justice system often have not had the extensive training of a licensed psychologist and this text is designed to provide readers with an understanding of the counseling process. The book explores practical knowledge of legal principles, appropriate and effective counselor attitudes, and the past and present protocols of American corrections. Primarily designed for criminal justice students taking correctional counseling courses, Counseling Criminal Justice Offenders, Second Edition is also a vital resource for any Criminal Justice, Social Work, Psychology, or Counseling practitioner interfacing with offenders.
This book brings together a number of experts in the field of organizational interventions for stress and well-being, and discusses the importance of process and context issues to the success or failure of such interventions. The book explores how context and process can be incorporated into program evaluation, providing examples of how this can be done, and offers insights that aim to improve working life. Although there is a substantial body of research supporting a causal relationship between working conditions and employee stress and well-being, information on how to develop effective strategies to reduce or eliminate psychosocial risks in the workplace is much more scarce, ambiguous and inconclusive. Indeed, researchers in this field have so far attempted to evaluate the effectiveness of organizational interventions to improve workers' health and well-being, but little attention has been paid to the strategies and processes likely to enhance or undermine interventions. The focus of this volume will help to overcome this qualitative-quantitative divide. This book discusses conceptual developments, practical applications, and methodological issues in the field. As such it is suitable for students, practitioners and researchers in the fields of organizational psychology and clinical psychology, as well as human resources management, health & safety, medicine, occupational health, risk management and public health.
Over the past twenty years, England and Wales have witnessed many changes to probation governance aimed at shifting control to the central government. However, the changes introduced under the Coalition Government's 2013 Transforming Rehabilitation (TR) agenda are unprecedented: probation has been divided and partially privatized. This topical book looks at the attitudes of probation practitioners and managers toward the philosophy, values, and practicalities of TR. Based on a unique online survey of over 1,300 respondents that found practitioners were unequivocally opposed to TR's broad aims and objectives, Privatising Probation provides unique insights into the true beliefs of probation staff and how they deliver these services. Including broader discussion of the privatization and marketization debate and placing the privatization of criminal justice services and questions of legitimacy and governance in context, this book is essential reading for everyone interested in the future of probation.
"The purpose of this study is to develop a theory about the impact of probation and parole officers' correctional orientation, as well as the effects of specific types of caseloads and feelings of safety, on job satisfaction, burnout, and turnover intentions".
A former parole officer shines a bright light on a huge yet hidden part of our justice system through the intertwining stories of seven parolees striving to survive the chaos that awaits them after prison in this illuminating and dramatic book. Prompted by a dead-end retail job and a vague desire to increase the amount of justice in his hometown, Jason Hardy became a parole officer in New Orleans at the worst possible moment. Louisiana’s incarceration rates were the highest in the US and his department’s caseload had just been increased to 220 “offenders” per parole officer, whereas the national average is around 100. Almost immediately, he discovered that the biggest problem with our prison system is what we do—and don’t do—when people get out of prison. Deprived of social support and jobs, these former convicts are often worse off than when they first entered prison and Hardy dramatizes their dilemmas with empathy and grace. He’s given unique access to their lives and a growing recognition of their struggles and takes on his job with the hope that he can change people’s fates—but he quickly learns otherwise. The best Hardy and his colleagues can do is watch out for impending disaster and help clean up the mess left behind. But he finds that some of his charges can muster the miraculous power to save themselves. By following these heroes, he both stokes our hope and fuels our outrage by showing us how most offenders, even those with the best intentions, end up back in prison—or dead—because the system systematically fails them. Our focus should be, he argues, to give offenders the tools they need to re-enter society which is not only humane but also vastly cheaper for taxpayers. As immersive and dramatic as Evicted and as revelatory as The New Jim Crow, The Second Chance Club shows us how to solve the cruelest problems prisons create for offenders and society at large.
This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users. The chapters in this edited collection explore work in a wide range of criminal justice institutions as well as the penal voluntary sector. In addition to literature review chapters which consolidate what we already know, this book includes case study chapters which extend our knowledge of how emotional labour is performed in specific contexts, and in relation to certain types of work. Emotional Labour in Criminal Justice and Criminology covers topics such as prisoners who die from natural causes in prison, to the work of independent domestic violence advisors and the use of emotion by death penalty lawyers in the US. An accessible and compelling read, this book presents ground-breaking qualitative and quantitative research which will be critical to criminologists, criminal justice practitioners, students of criminology and academics in the fields of social policy and public service.
Over 1000 references to monographic and serial publications. Intended to inform the reader as to the scope and depth of the stress burnout syndrome. Alphabetical arrangement by authors. Each entry gives bibliographical information and lengthy annotations. Contains lists of signs and symptoms, courses and sources, and coping strategies.
