Evaluating Reference Services

Evaluating Reference Services

Author: Jo Bell Whitlatch

Publisher: American Library Association

Published: 2000-08

Total Pages: 236

ISBN-13: 9780838907870

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With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.


Measuring The Effectiveness Of Public Library Services

Measuring The Effectiveness Of Public Library Services

Author: Lok Nath

Publisher: OrangeBooks Publication

Published: 2021-09-08

Total Pages: 112

ISBN-13:

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This book is research work carried out by the author while pursuing his Master’s Degree in Library and Information Science (MLISc). The sample libraries chosen have been closed to the author as he used to spend there hours during his study. Also both the libraries have been playing a crucial role in dissemination of knowledge to every section of the society since their establishment. While the Amir-Ud-Daula Public Library was established in the year 1882, Acharya Narendra Dev Pustakalya was established in the year 1959.


Providing Effective Library Services for Research

Providing Effective Library Services for Research

Author: Jo Webb

Publisher: Facet Publishing

Published: 2007-07

Total Pages: 297

ISBN-13: 1856045897

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Researchers rely on libraries to provide the information they need; equally, supporting research is a fundamental reason for libraries' existence. This book explores the crucial relationship between libraries and researchers, focusing on developing and managing effective library services to support research, and includes the authentic voices of researchers surveyed. This book will inform and advise all those who work with researchers in libraries, combining practical advice with an exploration of fundamental issues relating to the relationship between research and libraries. It is essential reading for all who work in academic and research libraries, and will be of particular value to newly qualified and practising liaison and research support librarians.


Effective Library and Information Centre Management

Effective Library and Information Centre Management

Author: Jo Bryson

Publisher: Routledge

Published: 2017-03-02

Total Pages: 391

ISBN-13: 1351941410

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This comprehensive handbook covers key management issues and will guide information professionals through the maze of common problems. To reflect the increasing integration of library, information centre, records, IT and telecommunications management, the book takes an integrated approach to managing the modern information centre. Topics covered range from strategic, IT and human resource planning, to leadership, conflict and change management. Further key areas include service delivery, risk management and the information lifecycle.


Libraries and Key Performance Indicators

Libraries and Key Performance Indicators

Author: Leo Appleton

Publisher: Chandos Publishing

Published: 2017-07-27

Total Pages: 166

ISBN-13: 0081002556

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Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. - Provides an overview of performance measurement tools for libraries - Discusses KPIs in a broad context - Offers an understanding of reporting, monitoring, and acting upon KPI data - Provides best practice examples of Key Performance Indicators (KPIs) in libraries - Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)


Academic Library Impact

Academic Library Impact

Author: Lynn Silipigni Connaway

Publisher:

Published: 2017

Total Pages: 0

ISBN-13: 9780838989760

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Best practices developed by the profession in capturing and emphasizing academic libraries' contributions to student learning, success, and experience.


The Value of Academic Libraries

The Value of Academic Libraries

Author: Megan J. Oakleaf

Publisher: Assoc of Cllge & Rsrch Libr

Published: 2010

Total Pages: 211

ISBN-13: 0838985688

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This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.


Developing a Protocol for Observational Comparative Effectiveness Research: A User's Guide

Developing a Protocol for Observational Comparative Effectiveness Research: A User's Guide

Author: Agency for Health Care Research and Quality (U.S.)

Publisher: Government Printing Office

Published: 2013-02-21

Total Pages: 236

ISBN-13: 1587634236

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This User’s Guide is a resource for investigators and stakeholders who develop and review observational comparative effectiveness research protocols. It explains how to (1) identify key considerations and best practices for research design; (2) build a protocol based on these standards and best practices; and (3) judge the adequacy and completeness of a protocol. Eleven chapters cover all aspects of research design, including: developing study objectives, defining and refining study questions, addressing the heterogeneity of treatment effect, characterizing exposure, selecting a comparator, defining and measuring outcomes, and identifying optimal data sources. Checklists of guidance and key considerations for protocols are provided at the end of each chapter. The User’s Guide was created by researchers affiliated with AHRQ’s Effective Health Care Program, particularly those who participated in AHRQ’s DEcIDE (Developing Evidence to Inform Decisions About Effectiveness) program. Chapters were subject to multiple internal and external independent reviews. More more information, please consult the Agency website: www.effectivehealthcare.ahrq.gov)