Antecedents and Consequences of Internal Branding in Organizations in Indian Services Sector

Antecedents and Consequences of Internal Branding in Organizations in Indian Services Sector

Author: Asha Binu Raj

Publisher:

Published: 2015

Total Pages: 30

ISBN-13:

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Internal branding has a positive impact on attitudinal and behavioural aspects of employees. The effectiveness of internal branding depends on an understanding of the internal as well as the external environment of the organization. Organizations can build a strong employee brand image by focussing on Value based and Strategic Management, Autonomy, Employee Well-Being and Functional Benefits for the employees. Employee Commitment, Person-Organization Fit, Employee Engagement, Organizational Citizenship Behaviour, Brand Driven Culture, Employee based Brand Equity, and Talent Acquisition are seen as positive outcomes of employee's understanding of brand values through a strong internal branding process. The present descriptive and empirical study has identified the factors of internal branding which contribute to the overall employment experience and create and retain a strong employer brand. A sample size of 443 respondents across four different services sector in India was selected through stratified random sampling method. Self -designed and validated structured questionnaires were used to collect data. Empirical analysis of the study shows how organizations can create a strong employee brand image by focusing on various antecedents of brand creation. The major findings of the study include identification of seven factors which act as antecedents of internal branding and five significant factors which act as the consequences of internal branding practices. This study proposes an empirically tested integrated framework for internal branding based on its antecedents and consequences and helps organizations to identify the factors of internal branding which they need to emphasize upon to measure the effectiveness of their brand building process.


Antecedents and Outcomes of Employee-Based Brand Equity

Antecedents and Outcomes of Employee-Based Brand Equity

Author: Bari, Muhammad Waseem

Publisher: IGI Global

Published: 2022-06-17

Total Pages: 316

ISBN-13: 166843623X

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Branding and human capital are considered a firm’s most important assets, and the development of these intangible assets is a particularly challenging and important management task for human resource managers and marketers. Employee-based brand equity is a key advantage for the organization and an important part of the brand-based evaluation. To develop an effective and strong employee-based brand equity, firms need to focus on the perceptions of employees and promote positive attitudes about affiliation with the firm. Antecedents and Outcomes of Employee-Based Brand Equity explores the antecedents and consequences of employee-based brand equity from different perspectives and different artifacts of employee-based brand equity. This book highlights the importance of brand equity from a human resource management perspective. It further highlights the ways in which brand equity can be fruitful in understanding and learning different theories and concepts with the interaction of different industries and culture. Covering topics such as employee retention, psychological capital, and brand experience, this premier reference source is an indispensable resource for corporate offices, human resource managers, business leaders and managers, governmental organizations, marketing professionals, customer service professionals, libraries, students and educators of higher education, researchers, and academicians.


The Antecedents and Consequences of Brand Citizenship Behavior

The Antecedents and Consequences of Brand Citizenship Behavior

Author: Matthew S. Porricelli

Publisher:

Published: 2013

Total Pages: 200

ISBN-13:

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This dissertation examines the antecedents and consequences of a fairly new construct in academic literature termed brand citizenship behavior. Constructs explored in the proposed model include brand identity, brand communication, internal marketing, brand pride, brand commitment, intention to stay and job satisfaction. A sample of 241 associates was surveyed at a large retail organization and key demographic variables were captured. Results indicate a causal relationship between internal marketing and brand citizenship behavior as well brand pride. While a causal link between brand citizenship behavior and brand commitment was not supported overall, permutations indicate causality among part time associates. Brand pride was found to mediate the relationship between brand citizenship behavior and brand commitment.


Advances in Corporate Branding

Advances in Corporate Branding

Author: John M. T. Balmer

Publisher: Springer

Published: 2016-11-14

Total Pages: 219

ISBN-13: 1352000083

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This prestigious edited collection of articles from the Journal of Brand Management discusses the impact of research on our understanding of corporate brand characteristics and corporate brand management to date. A wide range of topics are covered, including franchise brand management, co-creation of corporate brands, alliance brands, the role of internal branding in the delivery of employee brand promise, and the expansion into new approaches. Advances in Corporate Branding is essential reading for those undertaking a PhD programme or by upper level students looking for rigorous academic material on the subject and for scholars and discerning practitioners, acting as 'advanced introductions'.


Internal Brand Management in an International Context

Internal Brand Management in an International Context

Author: Christina Ravens

Publisher: Springer Science & Business Media

Published: 2013-10-29

Total Pages: 330

ISBN-13: 3658007540

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Employees with a sound knowledge of and strong commitments to a brand are likely to display behaviors that conform to a brand’s identity, so called brand citizenship behavior. Organizations have access to various internal branding instruments that support commitment structures but multinational corporations are challenged by a diverse workforce environment. The study analyzes the relevance of these instruments across a German, Chinese and North American sample. This research further analyzes the impact of an individual’s cultural values on brand commitment which is an antecedent to brand citizenship behavior.


The Routledge Companion to Corporate Branding

The Routledge Companion to Corporate Branding

Author: Oriol Iglesias

Publisher: Routledge

Published: 2022-04-28

Total Pages: 706

ISBN-13: 1000573605

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This companion is a prestige reference work that offers students and researchers a comprehensive overview of the emerging co-created, multi-stakeholder, and sustainable approach to corporate brand management, representing a paradigm shift in the literature. The volume contains 30 chapters, organised into 6 thematic sections. The first section is an introductory one, which underscores the evolution of brand management thinking over time, presenting the corporate brand management field, introducing the current debates in the literature, and discussing the key dimensions of the emerging corporate brand management paradigm. The next five sections focus in turn on one of the key dimensions that characterize the emerging approach to corporate brand management: co-creation, sustainability, polysemic corporate narratives, transformation (history and future) and corporate culture. Every chapter provides a deep reflection on current knowledge, highlighting the most relevant debates and tensions, and offers a roadmap for future research avenues. The final chapter of each section is a commentary on the section, written by a senior leading scholar in the corporate brand management field. This wide-ranging reference work is primarily for students, scholars, and researchers in management, marketing, and brand management, offering a single repository on the current state of knowledge, current debates, and relevant literature. Written by an international selection of leading authors from the USA, Europe, Asia, Africa, and Australia, it provides a balanced, authoritative overview of the field and convenient access to an emerging perspective on corporate brand management.


The Employer Brand

The Employer Brand

Author: Simon Barrow

Publisher: John Wiley & Sons

Published: 2011-01-19

Total Pages: 245

ISBN-13: 111999554X

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Levels of 'employer brand awareness' are rising fast across Europe, North America and Asia-Pacific, as leading companies realise that skilled, motivated employees are as vital to their commercial success as profitable customers and apply the principles of branding to their own organization. Starting with a review of the pressures which have generated current interest in employer branding, this definitive book goes on to look at the historical roots of brand management and the practical steps necessary to achieve employer brand management success - including the business case, research, positioning, implementation, management and measurement. Case studies of big-name employer brand stories include Tesco, Wal-Mart, British Airways and Prêt a Manger.