ACRP Report 4
Author: Matthew A. Coogan
Publisher:
Published: 2008
Total Pages:
ISBN-13:
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Resource Manual for Airport In-terminal Concessions
Author:
Publisher: Transportation Research Board
Published: 2011
Total Pages: 269
ISBN-13: 0309213533
DOWNLOAD EBOOK'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.
Ground Access to Major Airports by Public Transportation
Author: Matthew A. Coogan
Publisher: Transportation Research Board
Published: 2008
Total Pages: 215
ISBN-13: 0309099412
DOWNLOAD EBOOKTRBs Airport Cooperative Research Program (ACRP) Report 4: Ground Access to Major Airports by Public Transportation examines key elements associated with the creation of a six-step market-based strategy for improving the quality of public mode services at U.S. airports. The report also addresses the context for public transportation to major airports, explores the attributes of successful airport ground access systems, presents an airport by airport summary of air traveler ground access mode-share by public transportation services, and more.
Airport Passenger-related Processing Rates Guidebook
Author: Michael James Cassidy
Publisher: Transportation Research Board
Published: 2009
Total Pages: 127
ISBN-13: 0309118050
DOWNLOAD EBOOKTRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.
Guidebook for Air Cargo Facility Planning and Development
Author: Mike Maynard
Publisher:
Published: 2015
Total Pages: 126
ISBN-13:
DOWNLOAD EBOOKThe guidebook presents a broad discussion of the various issues that must be addressed in planning air cargo facilities. It describes tools and techniques for sizing facilities, including data and updated metrics necessary to forecast future facility requirements as a function of changing market and economic conditions. The procedures offered support airport operators in crafting effective business plans and development decisions that meet the industry's current and future technological, operational, and security challenges in a cost-effective, efficient, and environmentally sensitive manner.
Guidebook for Developing General Aviation Airport Business Plans
Author: National Research Council (U.S.). Transportation Research Board
Publisher: Transportation Research Board National Research
Published: 2012
Total Pages: 182
ISBN-13:
DOWNLOAD EBOOKCh. 1. Introduction -- ch. 2. Airport business plan -- ch. 3. Airport business planning process -- ch. 4. Preparing the elements of an airport business plan -- ch. 5. Implementation -- ch. 6. Airport and market -- ch. 7. Organization -- ch. 8. Operations -- ch. 9. Marketing -- ch. 10. Aviation products, services, and facilities -- ch. 11. Financial -- Glossary of terms and acronyms -- Bibliography.
Improving the Airport Customer Experience
Author: Bruce J. Boudreau
Publisher:
Published: 2016
Total Pages: 230
ISBN-13: 9780309375580
DOWNLOAD EBOOK"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities
Author: James R. Harding
Publisher:
Published: 2017
Total Pages: 299
ISBN-13:
DOWNLOAD EBOOKTRB.s Airport Cooperative Research Program (ACRP) Research Report 177: Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities provides guidance to assist aging travelers and persons with disabilities to travel independently within airports using pedestrian wayfinding systems. The guidebook addresses travel by people with cognitive, sensory, and other mobility challenges.
