Instructional policy and procedure book that focuses on improving and measuring processes, policies, and procedures through the use of five quality tools and a real-life case study.
Best practices book that focuses on the alignment of policies and procedures to the vision, strategy plan, and core processes of an organization. This book focuses on finding actual content for your policies and procedures.
Instructional policy and procedure book that focuses on the writing and publishing of a system of policies and procedures that takes a proactive approach to setting up a system of policies and procedures.
Intended for anyone who wants to learn about or improve on procedure writing, this book provides clear-cut guidelines for establishing a system of policies and procedures, whether printed or online. Includes a format with a structured outline, methods for deciding content, techniques for establishing teams and conducting meetings, proven methods for satisfying the ISO 9000 Series and Capability Maturity Model requirements, a plan for converting printed procedures to a Web-based presentation, and many examples and references to additional resources. Achieving 100% Compliance of Policies and Procedures builds upon the information provided in this text.
The book aims to be a concise, step by step, introductory guide to policy development. It deals with the essential, practical issues relating to good policy development. It is written in an informal style and outlines the process and principles that apply to good policy development from operational to public policy. It is intended to be a user guide for practitioners; aimed at those tasked with the job of developing policy - particularly those new to the world of policy development. A book that such people can pick up, read quickly, and get an understanding of the basics.
Written by a long-standing practitioner in the field, this timely and critical work is your best source for understanding all the complex issues and requirements associated with corporate compliance. It provides clear guidance for those charged with protecting their companies from financial and reputational risk, litigation, and government intervention, who want a robust guide to establish an effective compliance program.