Access Management Performance Measures for Virginia

Access Management Performance Measures for Virginia

Author: John P. Connelly

Publisher:

Published: 2010

Total Pages: 74

ISBN-13:

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In order to develop performance measures to communicate the effect of Virginia's access management program, five tasks were performed: (1) the appropriate literature was reviewed, (2) a catalog of potential performance measures was developed, (3) potential users of the performance measures were surveyed, (4) promising measures were tested, and (5) measures were recommended. The literature review yielded a catalog of 42 potential performance measures. These measures are based on five goals and nine objectives related to the desired outcomes of the access management program. The five goals are reduce congestion, enhance safety, support economic development, reduce the need for new highways, and preserve the public investment in highways. Seven objectives are design elements: reduce conflict points, provide adequate distance between signals, provide adequate distance between unsignalized access points, add medians and two way left turn lanes, add dedicated turn lanes, restrict median openings, and use frontage roads and supporting streets. Two objectives are administrative elements: to enhance cooperation between agencies, and plan for future development. Professionals engaged in access management provided their views regarding aspects of performance measures. Performance measures that reflected improved safety, measures related to goals, and measures related to design elements were favored. The literature review and comments from VDOT staff and other professionals yielded 23 candidate measures that were tested for ease of data collection and computation. The results showed substantial variation in the time required to estimate each measure. Five criteria were used to determine performance measures for implementation: (1) Does VDOT control the measure? (2) Is improvement likely? (3) Is the measure an outcome, output, or input? (4) Does the survey support the measure? and (5) How much data collection effort is required? Each of the 23 measures was evaluated against the five criteria, and 7 measures were selected for review and refinement by the steering committee. Five performance measures were recommended for implementation: crashes per million vehicle miles traveled, percentage of signals with spacing at or above standard distance, percentage of commercial entrance permits issued that meet access management standards, percentage of median openings with left turn lanes, and percentage of localities with a corridor access management plan. Appendix A describes how each of the five measures may be computed.


Managing and Measuring Performance in Public and Nonprofit Organizations

Managing and Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister

Publisher: John Wiley & Sons

Published: 2014-08-28

Total Pages: 454

ISBN-13: 1118958551

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New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.


U.S. and International Approaches to Performance Measurement for Transportation Systems

U.S. and International Approaches to Performance Measurement for Transportation Systems

Author:

Publisher: Transportation Research Board

Published: 2008

Total Pages: 168

ISBN-13: 0309126045

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"These proceedings contain a summary of the Transportation Research Board conference on U.S. and international approaches to performance measurement for transportation systems that was conducted on September 9-12, 2007, at the Arnold and Mabel Beckman Center of the National Academies in Irvine, California. The theme for this third in a series of international conferences, Better Decisions and Better Communication, was selected to highlight opportunities for and experiences in using performance measurement as a strategic tool to better communicate goals and objectives and results to a wide range of stakeholder groups. Presentations highlighted cases in which performance measures have proved useful in guiding resource allocation decisions, improving day-to-day operations, establishing and demonstrating agency competency and accountability and, in some instances, making the case for more resources. The conference consisted of five plenary sessions, each followed by a series of corresponding, concurrent breakout sessions. The topics of the five plenary sessions were Performance Measures as an Organizational Management Tool to Establish Accountability, Communicating Performance Results Effectively to Your Customers, Data and Tools, Hot Topics (addressing the use of performance measures to gauge the effectiveness of tolling and congestion pricing and other innovative transportation strategies to address sustainability and safety issues), and Performance-Based Contracting and Measuring Project Delivery. Three resource papers were developed for the conference. The conference attracted 180 participants from Canada, Denmark, Germany, Italy, Japan, Mexico, Sweden, the United Kingdom, and the United States and featured 70 transportation specialists offering real-world expertise, from the application of performance metrics to case studies drawn from six countries. This range of experiences provided attendees with a comprehensive overview of the performance measurement techniques and approaches being applied to transportation systems in the United States and abroad."--Pub. desc.


Measuring Performance in Public and Nonprofit Organizations

Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister

Publisher: John Wiley & Sons

Published: 2003-08-16

Total Pages: 315

ISBN-13: 078796803X

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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25