There are probably thousands of ways to attract and keep customers, but 50 Ways to Win New Customers and 50 Powerful Ideas You Can Use to Keep Your Customers offer the best -- a mix of classic, commonsense tips and ingenious advice. Written in the simple, practical, example-filled style for which he's becoming well-known, Paul Timm shows any business how to get the customers it needs to survive...and keep them for life.
Empower your journey as a personal trainer through '50 Ways to Get More Customers.' Explore authentic approaches, from building your online presence to fostering client referrals. This guide is your key to enriching your fitness career and effectively connecting with potential clients.
Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that apply a constant flow of customer-centered innovations see consistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference.
The world faces social, political, and economic turmoil on an unprecedented scale—along with unsettling levels of turbulence and volatility. Market leadership today is less of a predictor of leadership tomorrow. Therefore, senior executives today must strive to own the future. In Own the Future, The Boston Consulting Group, one of the world’s most prestigious and innovative management consulting firms, offers a roadmap. Drawing on the firm’s experience advising organizations on how to achieve and sustain competitive advantage, this book offers 50 ideas to help readers chart their organization’s path to future leadership. The articles are organized along ten attributes critical to success in the current environment—adaptive, global, connected, sustainable, customer-first, fit to win, value-driven, trusted, bold, and inspiring. The future may be unknowable, but The Boston Consulting Group offers insights from its 50 years of practice on how readers can position their organization to win—to change the game and to own the future.
Paul Timm will teach readers how to become a "customer magnet". After reading this second edition, one will know how to establish a customer base, retain customers through satisfaction and appreciation, and win back lost customers. There are probably thousands of proven ways to win new customers, but Dr. Timm offers the best--a mix of classic, common sense tips, and ingenious advice.
In this follow-up to his earlier SAE book By the Numbers: Principles of Automotive Parts Management, Naples focuses on managing the three most important assets of an automobile parts business: financial, customer, and personnel. The book also includes information critical for creating and managing a total quality organization. Beyond the Numbers offers reference material applicable to the parts supply industry and beyond, and provides a framework that parts managers and parts store owners can use to improve overall organizational performance. Naples provides specific and practical guidelines for quality management which will lead to loyal employees, loyal customers, and a better bottom line.
In a sequel to the hugely successful 50 Essential Chess Lessons, Steve Giddins now presents 50 games that each illustrate an important winning method. This engaging and highly readable book is a painless way to build your personal arsenal of techniques and ideas. The games are mostly from the modern era, but with a few classic examples chosen to show key themes in as clear a way as possible. In these cases, the defender may have never seen the critical idea before, and fails to react appropriately. We then move on to more complex examples where the attacker needs to overcome stiffer resistance. Giddins repeatedly shows that despite the tactical complexity of many of these battles, the fundamental concepts can be grasped by all chess-players, and will help them navigate through apparently intimidating terrain. The many topics include: * Attacking weak colour complexes * The principle of two weaknesses * Choosing the right exchanges * Devastating opening preparation * Manoeuvring in 'restraint' structures * Handling must-win situations
Is it possible to be a master of your reality? To be happy, and create an amazing life despite your circumstances? Hell yes! That’s the mantra Alexi Panos lives by in 50 Ways to Yay! “If you want to go from ‘blah’ to ‘YAY!’ this book is your guide. An uplifting read with stories to inspire confidence and action steps to actually change. Alexi is the perfect mix of the encouraging best friend you can’t live without and the cool teacher you always wanted.” —Christine Hassler, author of Expectation Hangover “Apply Alexi Panos’s 50 Ways to Yay! and you will light a luminous spark of joy in your life that will cause your heart to sing and your soul to soar.” —Dr. Michael Bernard Beckwith, author of Life Visioning and Spiritual Liberation “Alexi Panos is to this generation what Debbie Ford and Marianne Williamson are to past generations.” —Jake Ducey, author of The Purpose Principles Thought leader and inspirational vlogger Alexi Panos has helped hundreds of thousands with their own search for personal happiness and to create an epic life. In 50 Ways to Yay!, Alexi helps you do the same with fifty motivating, empowering, and thought-provoking lessons and exercises to help you break out of the ordinary and jump into the extraordinary. With her guidance, you can experience a domino effect of inner peace, inspiration, and a whole lot of happy.