This collection of fully reproducible, trainer led exercises teaches and reinforces the skills necessary to be a successful negotiator. Skills include: being assertive, questionning techniques, surfacing intangibles, planning a negotiation, managing expectations, building trust and more.
25 Role Plays to Teach Negotiation contains exercises that will inspire you to think and act like a negotiation expert. Select role plays by industry or by training objectives. Build an entire workshop or supplement related training with a negotiation exercise.
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer. What sets negotiation geniuses apart? They are the men and women who know how to: •Identify negotiation opportunities where others see no room for discussion •Discover the truth even when the other side wants to conceal it •Negotiate successfully from a position of weakness •Defuse threats, ultimatums, lies, and other hardball tactics •Overcome resistance and “sell” proposals using proven influence tactics •Negotiate ethically and create trusting relationships—along with great deals •Recognize when the best move is to walk away •And much, much more This book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.
Increase your understanding of facilitation and learn interventions and exercises you can use with others. This resource manual provides managers, trainers and consultants a format based on the core skills facilitators need to develop as well as the issues they will face at work. The Fast Facilitator shows the difference facilitation skills can make in helping people learn, be more self-aware, be more flexible in their thinking and behavior and build their self-confidence. The manual is organized into three parts covering a huge amount of groundwork: Essential facilitation, group and team facilitation and creative facilitation. Topics include what is facilitation, the qualities of a facilitator, planning and structuring, understanding roles in teams, when and how to intervene, working with diversity and defense patterns. Key issues covered range from attentiveness and culture to emotional expression, openness and feedback. Use this manual when you need support in dealing with a specific issue at work or when developing your professional skills. It is full of principles and practices that will enable you to get the best out of people.
A fully revised and updated edition of the quintessential guide to learning to negotiate effectively in every part of your life "A must read for everyone seeking to master negotiation. This newly updated classic just got even better."—Robert Cialdini, bestselling author of Influence and Pre-Suasion As director of the world-renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, lawyers, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. In the third edition of this internationally acclaimed book, he brings to life his systematic, step-by-step approach, built around negotiating effectively as who you are, not who you think you need to be. Shell combines lively stories about world-class negotiators from J. P. Morgan to Mahatma Gandhi with proven bargaining advice based on the latest research into negotiation and neuroscience. This updated edition includes: This updated edition includes: · An easy-to-take "Negotiation I.Q." test that reveals your unique strengths as a negotiator · A brand new chapter on reliable moves to use when you are short on bargaining power or stuck at an impasse · Insights on how to succeed when you negotiate online · Research on how gender and cultural differences can derail negotiations, and advice for putting relationships back on track
The study of negotiation has attracted considerable scholarly attention in recent decades, yet rarely have discourse analysts applied their particular concerns and interests to the phenomenon. Although a fundamental characteristic of negotiation is linguistic action, the detailed study of negotiation as a communicative, discourse activity is in its infancy. In the first collection of its kind, Alan Firth has brought together 14 original studies of negotiation discourse.Drawing on insights and methodologies from discourse and conversation analysis, pragmatics, ethnography and ethnomethodology, the book examines negotiations in a wide range of workplaces, including the US Federal Trade Commission, management-union meetings, doctors' surgeries, travel agencies, international trading houses in Denmark, Belgium and Australia, Swedish social welfare offices, and consumer helplines. Collectively, the book explores the notion of negotiation both as a formal encounter and as a gloss for more informal decision-making activities.Questions specifically addressed include: what is the interactional character of negotiation? How are negotiations related to the work context? And how are negotiations undertaken linguistically - as discourse-based activities? Answers are sought by utilising transcripts of real-life instances of negotiation. This allows for finely-detailed descriptions of the observed activities, providing important insight into the discourse-context relationship, the interactional bases of work acitivities, and the communicative processes of negotiation.
Negotiation is an important skill in all facets of life, and when mastered early, leads to a lifetime of success. Young readers, you've been making deals since you were a kid...but did you always get what you wanted? You negotiate frequently with parents, siblings, friends, classmates and others. As you get ready for more negotiations with the world, are you prepared to succeed? This book is unique. There is no book that helps build and enhance the negotiation toolkit for kids, teens and young adults. It is my effort to help young readers understand the proper strategies and approach to make their negotiations effective and bring you benefits over their lifetime. The objective to make it a win-win for all. Fun and easy to read, this book is packed with several examples from daily life. You'll soon have the tips in your back pocket and ready to use them in any situation. For parents, if you are interested in developing essential life skills for your children, consider this book on negotiation. In addition, parents can read this book too as it is an interesting read and will also give you great insights about negotiating with kids.