12 Cliches of Selling (and Why They Work)

12 Cliches of Selling (and Why They Work)

Author: Barry Farber

Publisher: Workman Publishing

Published: 2013-07-09

Total Pages: 257

ISBN-13: 0761153551

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: Written by Barry Farber, one of the country's best known, most respected and incredibly successful sales gurus (Entrepreneur magazine), 12 CLICHES OF SELLING AND WHY THEY WORK is steeped in the language and knowledge of what it takes to sell. It uses one clich, per chapter as a starting point-and mines its truth and powerful wisdom. Never take no for an answer, for example, belies the image of the stereotypical make-the-sale-at-any-cost salesperson and focuses on finding ways to get around obstacles, such as making the gatekeeper your ally and using humor to open closed doors. You never get a second chance to make a first impression shows how to sell yourself first, how to make people like, trust, and respect you, and how and why to make eye contact and keep a questioning attitude. Your attitude determines your altitude describes how to build and maintain a positive attitude, even in the face of rejection. Don't sell the steak, sell the sizzle gives the 12 steps to a solid presentation. The art of networking and mentoring is covered in It's not what you know, it's who you know, while the importance of value, including the value of getting your money's worth-and all that it implies-falls under You get what you pay for. It's the book for everyone who sells-and, as Robert Louis Stevenson once wrote, Everyone lives by selling something.


Success Secrets of Sales Superstars

Success Secrets of Sales Superstars

Author: Robert L. Shook

Publisher: Entrepreneur Press

Published: 2013-04-01

Total Pages: 288

ISBN-13: 1613082339

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Shook and Farber invite eager entrepreneurs to join 33 of today’s business and sales best as they share the details behind their greatest sales moves and ultimately, impart valuable lessons on how to sell your way to success. Crafted to cover a variety of industries, products, and services, this entertaining playbook urges entrepreneurs to reinvent their sales approach, illustrating proven techniques, tips, and tricks in each story and summarizing the unique take-away offered by its teller. Entrepreneurs uncover such pearls as how to ignite creativity to overcome sale barriers, how to create long-term customers, and how to sell what the customer wants (hint: it’s not always a product or service). Entrepreneurs also gain invaluable insight and encouragement as they turn from story to story, leaving the pages with lessons learned and the excitement of being privy to an exchange among the elite in their industry.


10 Steps to Successful Customer Service

10 Steps to Successful Customer Service

Author: Maxine Kamin

Publisher: Association for Talent Development

Published: 2010-02-01

Total Pages: 289

ISBN-13: 1607283670

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Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job. The 10 Steps to creating spectacular customer service! Step 1: Identify Service Motivation and Mission Step 2: Define Great Service for Your Organization Step 3: Form Great Relationships Step 4: Build Trusting Relationships that Last Step 5: Use the Law of Attraction—Be Positive Step 6: Aggressively Solve Problems—the Bigger the Better Step 7: Recover from Mistakes Gracefully Step 8: Give Customers and Yourself a Break Step 9: Keep It Cool When Things Get Hot Step 10: Be Your Own Best Customer


Sales Pro Success Secrets

Sales Pro Success Secrets

Author: Brian Lambert

Publisher: Lulu.com

Published: 2006-10-01

Total Pages: 234

ISBN-13: 1430300205

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This book will arm you with a solid understanding of what professional selling entails. It will explain the various selling environments, the way sales teams are organized, and provide an explanation of what it takes to succeed. Would a Doctor begin operating on a patient without an understanding of the circulatory system, digestive system, or other important definitions of human anatomy? Absolutely not! Just as every profession provides an explanation of what it takes to succeed while providing a common language of understanding, so too should every new salesperson understand "what" selling is, before you begin to learn "how" to sell. The authors provide a conversational real-world explanation of what selling is while sharing important insights one what helped them succeed as top performing sales representatives at Hewlett Packard and Dun & Bradstreet and various other selling environments.


The Bookbuzz Book of Biz Book Insights 2009

The Bookbuzz Book of Biz Book Insights 2009

Author: Yanky Fachler

Publisher: ASP / VUBPRESS / UPA

Published: 2010-04

Total Pages: 141

ISBN-13: 9054875968

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"My Hope is that Managers will read Business Books a bit More Critically, free from Delusions, their Deepest Fantasies and Fondest Hopes Tempered bya bit of Realism." Phil Rosenzweig, The Halo Effect --Book Jacket.


Bibliotopia, Or, Mr. Gilbar's Book of Books & Catch-all of Literary Facts & Curiosities

Bibliotopia, Or, Mr. Gilbar's Book of Books & Catch-all of Literary Facts & Curiosities

Author:

Publisher: David R. Godine Publisher

Published: 2005

Total Pages: 212

ISBN-13: 9781567922950

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What is the origin of the word "book"? What is the oldest working library still in existence? What is an "enchiridion"? An "amphigory"? A "duodecimo"? Which two Nobel laureates refused the prize in literature? How many trees must sacrifice their lives to produce a thousand copies of a 96-page volume of verse? These are some of the questions posed (and answered) in this fascinating farrago of literary trivia, a treasure trove of obscure and irresistible facts, definitions, lists, and quotations that touch on every aspect of books, including their authors, publishers, printers, collectors, critics, readers, and enemies. Under headings that explore the entire history of bibliomania from "The Invention of Paper" to "Some Horror Writers' Offcial Websites," the entries in Bibliotopia provide the insatiably curious reader a delightfully desultory literary education, the kind one might pick up at a cocktail party on Parnassus.


12 Cliches of Selling (and Why They Work)

12 Cliches of Selling (and Why They Work)

Author: Barry Farber

Publisher: Workman Publishing

Published: 2001-01-01

Total Pages: 258

ISBN-13: 0761116974

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Examines the fundamentals of selling through twelve sales maxims that cover the basic principles of sales success, and includes advice and anecdotes from top sales representatives and entrepreneurs.


Hall of Fame, Aishwarya Rai

Hall of Fame, Aishwarya Rai

Author: Biswadeep Ghosh

Publisher:

Published: 2004

Total Pages: 192

ISBN-13:

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For the first time ever-the amazing story of Aishwarya Rai, the woman who has mesmerized the world.


Library Journal

Library Journal

Author:

Publisher:

Published: 2001

Total Pages: 804

ISBN-13:

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Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.