The Ultimate Service Dog Training Manual
The Ultimate Service Dog Training Manual

Author: Keagen J. Grace

Publisher: Simon and Schuster

Published: 2020-03-17

Total Pages: 304

ISBN-13: 1510703179

DOWNLOAD EBOOK

A One-Stop Shop for Anyone Interested in Learning How to Obtain, Train, Raise, and Live With a Service Dog. The Ultimate Service Dog Training Manual is the essential resource for laypeople, handlers, and trainers alike who deal with service dogs. Covering everything you need to know about obtaining, training, and living with service dogs, this comprehensive guide provides practical dos and don'ts, tips and tricks, and advice on raising the perfect service dog for various situations. Complete with illustrative photos, tips, sidebars, and detailed information, Including the history of service dogs, the legalities of where they are allowed in public and who is permitted to have them, what rights are in place to protect them, and more, this service dog bible covers service dog topics like: What handlers want you to know The path to becoming a service dog Service dog jobs, from allergen alert dogs to psychiatric and seizure dogs Costs of owner-training “Fake” or under-trained service dogs What service dogs should and should not do in public What makes a dog unsuitable Overview of standards, requirements, certifications, and gear Task training, from opening doors to assisted pick-up, and more Service dog socialization Service dogs at work and school Service dog retirement The difference between service dogs, therapy animals, and emotional support animals And more!

Customer Service Training 101
Customer Service Training 101

Author: Renee Evenson

Publisher: AMACOM Div American Mgmt Assn

Published: 2011

Total Pages: 239

ISBN-13: 0814416411

DOWNLOAD EBOOK

Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition ofCustomer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: * Projecting a positive attitude and making a great first impression * Communicating effectively, both verbally and nonverbally * Developing trust, establishing rapport, and making customers feel valued * Confidently handling difficult customers and situations New features include "How Do I Measure Up?" self-assessments, and "Doing It Right" examples from the author's extensive customer service experience. Every step-by-step lesson in this comprehensive and inspiring training manual is augmented with instructive sidebars, a summary of key points, practice exercises, and so much more.

Junior Secret Service Agent Training Manual
Junior Secret Service Agent Training Manual

Author: U.S. Department of the Interior

Publisher: CreateSpace

Published: 2014-09-19

Total Pages: 24

ISBN-13: 9781502424938

DOWNLOAD EBOOK

United States Secret Service Agents protected Springwood, the home of Franklin D. Roosevelt in Hyde Park, New York for the 12 years that he was President of the United States of America. Franklin D. Roosevelt was the 32nd President and the only president ever elected to 4 terms, which means he would hold that office for 16 years in a row. President Roosevelt died on April 12, 1945, at the beginning of his fourth term. His death ended the need for the Secret Service to keep the family home and lands safe for him. Their job at Springwood had started long before that, when he was elected as President for the first time in November 1932. Today you can explore what it was like to be one of President Roosevelt's Secret Service Agents working here at Springwood. As you visit the President's home, grounds, and different buildings, test yourself to see if you have what it takes to protect the President by finishing your chosen activities in this Training Manual.

Service Dog Training Guide
Service Dog Training Guide

Author: Jennifer Hack

Publisher: Sourcebooks, Inc.

Published: 2020-06-16

Total Pages: 213

ISBN-13: 1646119908

DOWNLOAD EBOOK

Master service dog training at home with this easy step-by-step guide Service dogs are life-changing for people with a range of physical and mental disabilities. But getting one can be complicated and expensive. The Service Dog Training Guide offers you an easy, step-by-step program for you and your dog to follow at home. Bone up on everything from basic exercises to essential service dog tasks that will guide you and your dog on the best training path. You'll also find an overview of different types of service and support dogs, breeds, and equipment for training. The step-by-step instructions will help you teach your dog everything from retrieving items to reminding someone to take medication. The Service Dog Training Guide includes: A multi-path approach—Weigh crucial factors to determine which type of service dog tasks—psychiatric, medical, or mobility assistance—your dog is best suited for. Easy-to-follow—All exercises are broken down into clear and complete step-by-step instructions and troubleshooting tips to help general readers train their own service dog. The power of positive reinforcement—Learn to communicate effectively with your dog by motivating them to learn faster with praise and rewards. Make a difference in someone's life with this practical approach to training your own service dog.

Writing Training Materials That Work
Writing Training Materials That Work

Author: Wellesley R. Foshay

Publisher: Pfeiffer

Published: 2003-02-03

Total Pages: 272

ISBN-13: 9780787964115

DOWNLOAD EBOOK

"Writing Training Materials that Work is a solid and practical resource to move our field to a more professional level of practice in which instructional decisions are based on research and valid models of how people learn" --Ruth Clark, president, Clark Training and Consulting, past president, ISPI "I can see how this book will be immediately useful to my students. In fact, I can see how it will be immediately useful to me. Thanks for putting it all together between two covers." --Allison Rossett, professor, San Diego State University The explosion of e-learning has attracted huge numbers of practitioners to the field of instructional design (ID), many with little or no actual ID training. And most current texts fail to cover the substantial recent developments in the field. Writing Training Materials that Work is different. In it, the authors identify, synthesize, and summarize the most current best practices in ID. They offer new ways of teaching declarative knowledge (facts, concepts, and principles) and well- to ill- structured procedural knowledge (problem solving). Their recommendations are based on those principles in the cognitive learning and instruction literature that are internally consistent, prescriptive, and have been empirically demonstrated to make a cost-effective difference. The authors' approach is easy to implement and consistently gets results because it focuses on teaching deep understanding and problem-solving, allowing learners to generalize and transfer learning to new situations without re-training. Whether you re an experienced instructional design practitioner who wants to expand your skills or a graduate student in an advanced instructional design course, Writing Training Materials T\that Work will prove to be a readable, usable, and indispensable guide!

Emergency Response Guidebook
Emergency Response Guidebook

Author: U.S. Department of Transportation

Publisher: Simon and Schuster

Published: 2013-06-03

Total Pages: 400

ISBN-13: 1626363765

DOWNLOAD EBOOK

Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.

Customer Service Certificate Program
Customer Service Certificate Program

Author: Customer Service Training Institute

Publisher:

Published: 2013-08-14

Total Pages: 766

ISBN-13: 9781492155577

DOWNLOAD EBOOK

If you want a complete course in Customer Service Training complete with a Certificate of Completion then you can stop looking!This course includes 6 of our best selling Customer Service Training manuals covering both basic and advanced customer service skills. This is over 750 pages or pure content!These skills will enable you to provide the very best customer service experience for every customer, every time. No more angry customers due to simple and common mistakes!No more customers leaving your business to go to your competition!Customer Service Skills, also called "Soft Skills" are among the highest in demand skills according to Human Resource professionals and Employment Recruiters. Those who possess these skills are among the most productive and the most sought after people for new jobs and promotions!Show your customers that you care about them by proudly displaying your full color, suitable for framing personalized Certificate of Completion. Hang it on your office wall, display it behind the counter in your showroom, or even place it in your portfolio along with your resume to show everyone that you possess important and high demand skills!This course was written and designed by The Customer Service Training Institute using their 20+ years of experience to provide one of the most comprehensive and effective courses available today.Based on their "Self-Paced Training" model, you train at your own spped and on your own schedule to help insure that everyone gets the most from their materials and that no one gets lost or left behind. When it comes to quality and cost effective Customer Service Training, you will be hard pressed to find a better value!After reading the materials simply take a short test and submit it to us using the directions provided. Upon passing the test you will receive your full color Certificate of Completion! (Certificate carries no degree or CEU credits. It is strictly a Certificate of Completion only.)Why not put their 20+ years of Customer Service Training experience to work for you and proudly display your Customer Service Training Certificate and show your customers that you care so much that you dedicated your time and resources to make sure you were able to provide with the best experience possible!Graduates of the Certificate Program also qualify for other FREE materials as well as discounts on future products and more!

101 Dog Tricks
101 Dog Tricks

Author: Kyra Sundance

Publisher:

Published: 2007-04

Total Pages: 210

ISBN-13: 1592533256

DOWNLOAD EBOOK

101 Dog Tricks is the largest trick book on the market and the only one presenting full-color photos of each trick and its training steps.