The Managed Services Playbook
The Managed Services Playbook

Author: Ed Nalbandian

Publisher: iUniverse

Published: 2014-09-12

Total Pages: 223

ISBN-13: 1491733632

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"Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufacturer, offshore provider and an independent start-up and put it in a highly readable, yet incredibly detailed and indispensable book." Bob Boles CEO, Hostway Corporation "The Managed Services Playbook is the blueprint for building and running a successful managed services business. The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book." Mike Runda President, Avaya Client Services "Successfully running a managed services business is a difficult task with many nuances which make it very different from other IT services. Ed has unlocked these secrets which have eluded so many businesses. The advice in The Managed Services Playbook is priceless." Chris Formant President, Verizon Enterprise Solutions "Ed's proven ability to build high growth, high profit managed services businesses has made him one of the top managed services executive in the industry. The Managed Services Playbook details the keys to success for all those involved in managed and cloud businesses and can be mapped to proven, measurable results." George Humphrey Senior Director, Research and Advisory - Managed Services, Technology Services Industry Association (TSIA) "As IT vendors of all shapes and sizes rush to move their businesses to the cloud and managed services, The Managed Services Playbook should be required reading for anyone involved in those businesses." Dave D'Aprano Group Executive - IT Outsourcing, Dimension Data

Summary of Thomas Lah & J.B. Wood's Technology-as-a-Service Playbook
Summary of Thomas Lah & J.B. Wood's Technology-as-a-Service Playbook

Author: Everest Media,

Publisher: Everest Media LLC

Published: 2022-04-23T22:59:00Z

Total Pages: 49

ISBN-13: 1669387828

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Please note: This is a companion version & not the original book. Sample Book Insights: #1 The cloud era is going to disrupt the tech industry more than any other transformation. The attraction of the sharing economy is the ability to simply access rather than own physical and human assets. #2 The sharing economy can be implemented in many industries, but this book is concerned only with tech and near-tech industries. The categories of these offers take many popular names. They are software-as-a-service, platform-as-a-service, infrastructure-as-a-service, managed services, and so forth. #3 It is still early in the cloud era of tech, and it is difficult to predict the future. However, we have observed some winning patterns that will be important for executives and managers to consider. #4 The ability to prove deliverable business outcomes will supplant win the feature bake-off as the central focus of senior leadership at tech companies. This will cause a dramatic re-thinking of investments and top talent allocation. Offers will go vertical in order to better deliver full value to the customer.

The Data and Analytics Playbook
The Data and Analytics Playbook

Author: Lowell Fryman

Publisher: Morgan Kaufmann

Published: 2016-08-12

Total Pages: 294

ISBN-13: 0128025476

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The Data and Analytics Playbook: Proven Methods for Governed Data and Analytic Quality explores the way in which data continues to dominate budgets, along with the varying efforts made across a variety of business enablement projects, including applications, web and mobile computing, big data analytics, and traditional data integration. The book teaches readers how to use proven methods and accelerators to break through data obstacles to provide faster, higher quality delivery of mission critical programs. Drawing upon years of practical experience, and using numerous examples and an easy to understand playbook, Lowell Fryman, Gregory Lampshire, and Dan Meers discuss a simple, proven approach to the execution of multiple data oriented activities. In addition, they present a clear set of methods to provide reliable governance, controls, risk, and exposure management for enterprise data and the programs that rely upon it. In addition, they discuss a cost-effective approach to providing sustainable governance and quality outcomes that enhance project delivery, while also ensuring ongoing controls. Example activities, templates, outputs, resources, and roles are explored, along with different organizational models in common use today and the ways they can be mapped to leverage playbook data governance throughout the organization. - Provides a mature and proven playbook approach (methodology) to enabling data governance that supports agile implementation - Features specific examples of current industry challenges in enterprise risk management, including anti-money laundering and fraud prevention - Describes business benefit measures and funding approaches using exposure based cost models that augment risk models for cost avoidance analysis and accelerated delivery approaches using data integration sprints for application, integration, and information delivery success

Procurement Playbook
Procurement Playbook

Author: David McKevitt

Publisher: Paragon Publishing

Published:

Total Pages: 300

ISBN-13: 1787920259

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Perhaps the greatest frustration of procurement students and faculty is the lack of a codified procurement body of knowledge (PBoK). At the same time, the demand for relevant procurement skills has never been greater. The Procurement Playbook consists of ten chapters of essential procurement knowledge and skills. Written by an award-winning panel of experts, consultants and academics, the Playbook distils essential procurement knowledge using a structured pedagogical framework. Organisations are at various stages of their development towards procurement excellence. Existing texts on the market tend to convey procurement through a manufacturing lens or position private and public procurement as separate disciplines. The Playbook helps practitioners organise their thoughts and speak with clarity and confidence about the art and science of procurement. The text is an ideal companion for middle-level executives seeking to acquire procurement skills and provides a blueprint for training and training specialists who design procurement courses. * Achieves a balance between theory and a practical, skill-based approach to the procurement discipline. * Each chapter contains a glossary of terms, key questions and learning objectives. * Ideal for executives looking to acquire procurement skills, the Playbook is interspersed with short cases, research insights and debate points. * Provides a blueprint for training and education specialists looking to design procurement courses. Chapter overview: * Introduction * Perspectives of procurement * Identifying needs and writing specifications * Supplier screening and selection * Market analysis * Supply cost and prices * Outsourcing * Procurement value * Spend analysis * Supplier Performance Management

Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed.
Managed Services in a Month - Build a Successful It Service Business in 30 Days - 2nd Ed.

Author: Karl W. Palachuk

Publisher:

Published: 2013-01-01

Total Pages: 208

ISBN-13: 9780981997858

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Managed Services in a Month is a no-nonsense guide to building a successful managed service practice. Whether you are just starting out, or converting your existing break/fix technology consulting business to managed services, this book will show you the way. The newly revised and expanded 2nd edition has nine new chapters, covering the latest products and services available today-including cloud technologies. Karl Palachuk makes it very clear that managed services is the business model of the future. Managed Services in a Month is very practical and straight to the point. Karl shows you how to transform your business step by step. And yes-You can really do it in one month! Karl W. Palachuk is the author of ten books, including The Network Documentation Workbook, Service Agreements for SMB Consultants - A Quick-Start Guide to Managed Services, and The Network Migration Workbook. He is also the author of the most popular blog on Managed Services. Karl ran a consulting business for seventeen years and is now the Senior Systems Engineer at America's Tech Support. He provides technical support to small and medium size businesses in North America. In that role, Karl provides business consulting services and CEO-level training on technical topics.

MSSP Playbook
MSSP Playbook

Author: Charles Henson

Publisher:

Published: 2020-04-03

Total Pages: 142

ISBN-13:

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Charles Henson, managing partner of Nashville Computer, the premiere cyber security and IT service firm in Music City, offers advice in this book on how MSPs can protect their clients from ransom ware, data theft, and other malicious acts by hackers.The unfortunate truth is some MSPs' credentials and backend access are available today for sale on the dark web. Small business owners can't afford systems to protect themselves and their clients that cost hundreds of thousands of dollars. That's why MSSP Playbook is vital. It will walk you through what Charles' company has done, as well as how he's worked with other MSPs in building out a security stack. You'll learn how to vet those essential security vendors, what dangers to look out for, and how to eliminate the need to hire a six-figure security engineer and instead find a strategic partner who has already hired, trained and staffed the Security Operations Center (SOC).

Technology-as-a-service Playbook
Technology-as-a-service Playbook

Author: Thomas Lah

Publisher: Point B, Incorporated

Published: 2016

Total Pages: 0

ISBN-13: 9780986046230

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Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth. This cloud-driven journey will affect every part of the organization. How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs--they will also directly impact the vast network of channel partners. After all, it's not just about building recurring revenue, it's about building PROFITABLE recurring revenue. Technology-as-a-Service Playbook is the road map to the next-generation tech business model.

The Entrepreneur's Playbook: 100 Business Ideas
The Entrepreneur's Playbook: 100 Business Ideas

Author: Sándor Varga

Publisher: Luxory

Published:

Total Pages: 221

ISBN-13: 615672804X

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Are you ready to jump into entrepreneurship? Look no further than '100 Business Ideas' a comprehensive guide that is full of innovative and with practical concepts that will set you on fire entrepreneurial spirit. From innovative tech startups to traditional ones to service-based businesses, this is the book offers plenty of inspiration and guidance to succeed to build a business. Whether you're an experienced entrepreneur or just starting out getting started, this book is a valuable resource to help you turn your ideas into profitable businesses. Get ready to take your business to new high- take it to the top with "100 business ideas"

The AI Value Playbook
The AI Value Playbook

Author: Lisa Weaver-Lambert

Publisher: Packt Publishing Ltd

Published: 2024-08-30

Total Pages: 440

ISBN-13: 1835467598

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Learn from real-world examples how leveraging AI, including machine learning and generative AI, is imperative for businesses to navigate risk, drive value, and gain a competitive advantage Key Features Understand machine learning and generative AI terminology, concepts, and the AI technology stack. Learn from diverse real-world case studies narrated by business leaders in their own voice. Apply a value-driven approach to AI applications across multiple business sectors. Book DescriptionBusiness leaders are challenged by the speed of AI innovation and how to navigate disruption and uncertainty. This book is a crucial resource for those who want to understand how to leverage AI to drive business value, drawn from the firsthand experience of those who have been implementing this technology successfully. The AI Value Playbook focuses on questions frequently posed by leaders and boards. How can businesses adapt to these emerging technologies? How can they start building and deploying AI as a strategic asset to drive efficiency? What risks or threats need to be considered? How quickly can value be created? This book is a response to those demands. In a series of in-depth and wide-ranging conversations with practitioners, from CEOs leading new generative AI-based companies to Data Scientists and CFOs working in more traditional companies. Our experts share their hard-earned wisdom, talking candidly about their successes and failures, and what excites them about the future. These interviews offer unique insights for business leaders to apply to their own organizations. The book distils a value-driven playbook for how AI can be put to work today.What you will learn Fundamentals of AI concepts and the tech stack How AI works with real-world practical applications How to integrate into your company's overall strategy How to incorporate generative AI in your processes How to drive value with sector-wide examples How to organize an AI-driven operating model How to use AI for competitive advantage The dos and don'ts of AI application Who this book is for The AI Value Playbook is aimed at supporting non-technical executives and board members to quickly formulate a perspective on how to integrate AI. This book addresses the gap in data and AI knowledge in leadership teams that have an appetite for nuanced, targeted and practical solutions. It includes which levers and processes to consider to future-proof their business. It speaks to an audience interested in understanding how AI can drive value for their organisations.