In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They’ve developed a 5-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team’s success. People First will teach you how to support, coach, and develop employees at every phase of the employee lifecycle—unleashing people’s potential, sparking passion, and igniting purpose in a way that brings about amazing results for your organization.
The book that redefines leadership for our time—inspired by personal interviews with Jack Welch, Bill Clinton, George Lucas, Madeleine Albright, Pope Francis, and others. In this insightful book, former director of the World Business Forum, Eduardo Braun, introduces a new vision of leadership: The New CEO—someone who puts people, cultures, and emotions first. Through thousands of hours of conversations with world-class leaders, Braun has identified 5 Key Roles leaders can use to inspire people to strive for greater success, and in turn change the world for good. With this refreshingly human approach, you’ll find it easy to integrate the 5 traits into your work and your life. The author shares intimate stories and practical life lessons from CEOs like Jack Welch and Tony Hsieh, who trusted their instincts, followed their passions, and shared their visions with others. Leaders at all levels will learn how to make stronger connections that get better results—and create a culture of inspiration and success.
Have you ever read a short, simple book that inspired your mind and lifted your spirits-a book that you couldn't wait to pass onto family and friends? People First is such a book.People First provides illumination for everyone who truly wants to make a difference in their own life and in the lives of others. It's a transformational 5-step philosophy told in a story format. Lannom believes that in any situation, when you put people first, you will be rewarded. If an employer treats employees as "purpose partners", success is sure to come. Lannom does not just spell out this advice, he also presents an interesting fiction story of a life-like situation. Dan Burton, CEO of a company is unhappy with his company's profits and his personal life, and he learns the valuable lesson of putting people first from his Sifu, Kung Fu instructor. Sifu teaches Dan the Pyramid of People Power. Through this Dan learns how to balance his personal and public lives.
Transform your healthcare practice with a prescription for success. What if your healthcare practice was a place where everyone-administrators, care providers, and patients-felt good? A place where burnout, job dissatisfaction, or staff turnover simply didn't exist? A place where you and your team show up every day energized, fulfilled, and inspired to deliver the highest quality of care? For too long, the healthcare system has been built exclusively around the needs of patients, at the expense of the mental and physical health of the very people who are expected to care for them. It's time for a People First approach-one where your finances, people, and business initiatives aren't suffering at the expense of patient needs. In this essential guide to organizational design for the healthcare sector, operational leadership expert Amy Lafko shows you how to build a thriving practice by focusing on the people who keep it running. You'll discover how to: ● Provide clarity around organizational mission, vision, values, and goals ● Engage, align, and empower teams ● Enhance communication and trust ● Decrease staff turnover and increase buy-in ● Boost profit margins ● Eliminate employee and leadership burnout ● Improve patient satisfaction ● Design a sustainable strategy for growth. By flipping the focus of your organization from the people who need care to those who provide it, your people will be armed with the tools and support necessary to bring their best to your patients. Whether you're in the process of mapping out your private practice, already running a successful practice, or are experiencing turmoil within your healthcare organization, you can set yourself on a path toward increased staff and patient satisfaction, improved productivity, and enhanced efficiency. People First is your prescription for success.
A people-centered approach to global health When People Come First critically assesses the expanding field of global health. It brings together an international and interdisciplinary group of scholars to address the medical, social, political, and economic dimensions of the global health enterprise through vivid case studies and bold conceptual work. The book demonstrates the crucial role of ethnography as an empirical lantern in global health, arguing for a more comprehensive, people-centered approach. Topics include the limits of technological quick fixes in disease control, the moral economy of global health science, the unexpected effects of massive treatment rollouts in resource-poor contexts, and how right-to-health activism coalesces with the increased influence of the pharmaceutical industry on health care. The contributors explore the altered landscapes left behind after programs scale up, break down, or move on. We learn that disease is really never just one thing, technology delivery does not equate with care, and biology and technology interact in ways we cannot always predict. The most effective solutions may well be found in people themselves, who consistently exceed the projections of experts and the medical-scientific, political, and humanitarian frameworks in which they are cast. When People Come First sets a new research agenda in global health and social theory and challenges us to rethink the relationships between care, rights, health, and economic futures.
This book is a concise guide for school leaders who want to create good relationships with their teachers. It offers easy-to-implement ideas that will help you unite with teachers to increase student achievement together. People First provides research-based and practitioner-developed tips and strategies for administrators, instructional leaders, teacher leaders, and professional development specialists.
First Peoples was Bedford/St. Martin’s first “docutext” – a textbook that features groups of primary source documents at the end of each chapter, essentially providing a reader in addition to the narrative textbook. Expertly authored by Colin G. Calloway, First Peoples has been praised for its inclusion of Native American sources and Calloway’s concerted effort to weave Native perspectives throughout the narrative. First Peoples’ distinctive approach continues to make it the bestselling and most highly acclaimed text for the American Indian history survey.
In this user-friendly book, parents learn revolutionary common sense techniques for raising successful children with disabilities. When we recognize that disability is a natural part of the human experience, new attitudes lead to new actions for successful lives at home, in school and in communities. When parents replace today's conventional wisdom with the common sense values and creative thinking detailed in this book, all children with disabilities (regardless of age or type of disability) can live the life of their dreams. Readers will learn how to define a child by his or her assets - instead of a disability-related "problem," and how to create new and improved partnerships with educators, health care professionals, family and friends
Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.
