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Features the Commonwealth of Massachusetts Office of Consumer Affairs and Business Regulation, headquartered in Boston. Posts contact information via mailing address, telephone number, and e-mail. Includes information on filing a consumer complaint, asking a consumer question, and requesting a consumer booklet. Provides access to several booklets online, including the lemon aid law, landlord/tenant rights, home improvement contractor law, credit card secrets, life and health insurance, and how to get a copy of one's credit report.