The all-in-one guide to a successful ambulatory care business! This co mprehensive handbook presents effective methods of providing health ca re within the ambulatory care setting, including: information on how t o structure and organize a medical group, the role of the medical dire ctor; professional and technical nursing; the collaboration of physici ans and nurses; staffing and scheduling methodologies; quality assuran ce; utilization review; risk management; information systems; and much more.
This text is written for the student of health services administration, and of related fields, seeking an in-depth and comprehensive introdu ction to the field. Taking an analytical approach, the book is divided into functional areas: a background and historical overview of the de velopment of health services and ambulatory care in the U.S., the fina ncial management of ambulatory care, the operational issues of running a practice, human resources management issues, planning and marketing the group and issues of policy and other institutional matters. Case studies are included to help illustrate key issues.
“This book is a great addition to the field of ambulatory practice. The variety of its topics are a plus for those seeking to enhance their ambulatory practice. Ambulatory services are a sign of the times and the authors have sculpted a leading way into being lean and successful with outpatient care. This book has the potential to help practices nationwide." ---Doody's Review Service, 3 stars Designed for both the healthcare management student and the health professional entering or navigating a career in this growing sector of the U.S. health system, The Well-Managed Ambulatory Practice is a comprehensive yet practical resource covering the essentials of management unique and specific to the ambulatory setting. Written by leaders in the field with featured contributions from expert ambulatory care administrators and practicing physicians, this textbook offers tools, cases, and other applications to arm students of health administration, public health, business, medicine, and other health professions with the knowledge and skills for the delivery of more efficient and effective patient care. As the singular reference to managing ambulatory care in outpatient clinics, medical practices, community health centers, and other settings, the textbook describes the evolution of ambulatory care as a significant source of health care services delivery, its continued expansion in the marketplace, and its prominence in population health management, telemedicine, and other service delivery strategies. This text provides the reader with a thorough review of core functional areas of healthcare management through the lens of managing an ambulatory practice, including strategy and leadership; organizational structure; quality, safety, and patient experience; operations; financial management; and human resources. Chapters provide complementary teaching tools and case studies to highlight real-world examples that students and professionals may encounter in practice. Cases investigate topics such as preventive health, healthcare leadership, quality measurement, disruptive physicians, patient flow, operating procedures and metrics, and lessons from COVID-19 among many more. Key Features: Describes the core areas of health management through the lens of leading an ambulatory network or managing an ambulatory practice — strategy and leadership; organizational structure; quality, safety, and experience; operations; financial management; and human resources Provides expert strategies and best practices for managing a diverse array of ambulatory care settings, including outpatient clinics, physician practices, community health centers, medical homes, and more Highlights real-world case studies that students and health professionals may encounter in practice Purchase includes digital access for use on most mobile devices or computers, as well as full suite of instructor resources with Instructor's Manual, PowerPoint slides, and test bank
Principles of Health Care Management: Foundations for a Changing Health Care System, Second Edition, is today's authoritative guide for future administrators aspiring to manage healthcare organizations amid changing consumer behavior and shifting economic and regulatory headwinds. In addition to fundamental healthcare management principles, this revised edition includes a review of the most recent healthcare legislation, a trove of industry case studies, and a vital new chapter on the managerial challenges of 21st-century healthcare consumerism. University of Massachusetts Professor Emeritus and former senior healthcare executive Set-B. Goldsmith combines foundational theory and illustrative real-world experience in this must-read text. Principles of Health Care Management: Foundations for a Changing Health Care System, Second Edition, is the comprehensive, essential resource for the next generation of healthcare, managers faced with navigating tomorrow's U.S. healthcare system. The Second Edition Features: Updated strategies for managing a healthcare organization in a recession A managerial model for accountability An examination of crucial corporate compliance rules New case studies on the credit crunch, employee dismissals, hospital-acquired infection, technology, and ethics.
Let ASHP’s new book be your blueprint to a thriving ambulatory care practice, whether it’s health-system, physician, or community based. Get comprehensive, practical guidance on all your questions. Topics include: • How do I write a business plan? • What do I need to do to manage risk and liability? • Why do we need a marketing strategy? • Who handles reimbursements? • What credentials do we need? Plus: A companion web toolkit gives you all the help and templates you need to get going.
This four volume collection of the best articles from the Journal of Ambulatory Care Management addresses critical issues facing ambulatory care professionals today. As the role of ambulatory care becomes more significant under managed care and health care reform, these books will be a valuable resource to ambulatory care providers and students in health administration programs.
According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource-highly trained personnel-inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.
This document is an evolution of the American Academy of Ambulatory Care Nursing'sbody of work related Care Coordination and Transition Management (CCTM) and a major step forward for nurses in CCTM roles. It is the first statement of the scope andstandards of practice for RNs engaged in CCTM. This document may be used as a tool to advance professional CCTM nursing practice, patientand population health, andthe performance outcomes of health care institutions.
This book provides the very lastest in position statements, and new, forward-thinking in administrative strategies. Addresses fiscal management of outpatient cancer centers, including financial systems models, use of CPT codes, cost effectivness and clinical applications of evidence-based practice guidelines.
